Tucson Subaru

Had an excellent experience buying this car from Robert at Tucson Subaru. Earlier in the day had had some negative experiences with different dealers that... just didn't seem that interested in helping us or answering questions. At Tucson Subaru the process was quick, direct, personable, and they were attentive to our needs from the purchase. I'd definitely recommend this company to anyone buying a Subaru or a used car in the future!

Having recently recovered from a less-than-customer-friendly encounter with Dealership 'X' my wife and I were treated to a relaxed, low-key experience... from the greeter at the front doors to our salesman Kevin Gribble and finance officer Curt McHenry. Kevin was knowledgeable, confident, resourceful and a good listener who gave us specific information at the right time for us to narrow down our set of choices in a logical and comfortable sequence and choose just the right Outback. This was the best car buying we've ever had and the car is working out well for us, quality, price, options and warrantee(s). Kevin cheerfully offers post-sale services. Kevin exemplifies the term, Sales Advisor. He made our fairly substantial purchase decision easy, uncomplicated and satisfying. Bravo! Mike Dominguez (a.k.a. Sparky V.) PS Curt handled our transaction in a pleasant, low-pressure manner. Bravo to Curt too!

Traveling to buy a vehicle never appealed to me. Why should I drive across town, out of the county or even out of state when there are 10 dealerships within... 2 miles of my house? Tucson Subaru is why you should travel to buy a car. They made the experience simple and straightforward, worked with me when trying to set up my visit and had the vehicle ready and waiting when I arrived. Kevin Gribble was outstanding and made the experience an enjoyable one.

Great friendly and fair service. Kevin Gribble went the extra distance to accommodate our schedule which was greatly appreciated! Louie Ascencio quickly... maneuvered us through the paperwork taking queues from our interest in terms of proposing options.

Sean was very helpful and answered all my questions. Showed no attitude and was completely happy to help. He made the entire process very simple. I will... definitely recommend him to others along with the entire staff.

Our experience at Tucson Subaru was absolutely amazing! Baron was hilarious and super fun to work with. When we were indecisive, he helped us talk through... options and was very patient. He was respectful of the fact that we needed to take time to think things over, and he didn't pressure us at all. Louie was also fantastic. He was warm and kind, and clearly explained all of our options. We felt very respected as customers during the entire process at Tucson Subaru, which was particularly meaningful because this was our first car purchase. Given what we had heard about buying cars (and care salesmen) we were definitely worried coming into this. But the honesty, transparency, and patience we received from everyone at Tucson Subaru was exactly what we needed.

I purchased a 2020 Forester from sales rep Shawna Williams. I was most impressed with her product knowledge and the entire buying process was mostly smooth.... This was my third visit to Tucson Subaru and after two test drives my wife and I decided to proceed with the transaction. I would recommend this dealership to anyone considering a Subaru.

Service Advisor Dan Ford assisted me on Tuesday to have the windshield of my 2013 Outback replaced along with an oil change and other preventative maintenance... tasks. Dan has assisted me previously for regular maintenance items and vehicle recalls and is always a pleasure to work with. Friendly, courteous, and always ready to answer a question and goes further to see a question answered if it is beyond his scope of information available. I schedule my service visit with Kylee, worked with my insurance agent and glass underwriter. Another team member that answers all questions and keeps you informed. Jesse and Andy round out the team members that checked-in my vehicle and got me set up with the loaner vehicle. Friendly and ready to assist and answer all questions as Kylee was. When I pickup my vehicle from Tucson Subaru, I always have my invoice and car waiting for me to pay and get on the road. The best service department in Tucson!

Great dealership. Monica and Jennifer were very helpful, knowledgeable and patient. One of the few dealerships we've been too where one doesn't feel pressured... to make a decision or buy a vehicle.

Excellent customer service! Enjoyed buying a new car from Kevin and Curt! They were very personable and made the process smooth and easy. Will be recommending... to others!