Reviews
Joe M.
Joe M. Was great, we got through many hoops and got me my literal dream car. Not even kidding!
Joe M.
Joe M. Was great, we got through many hoops and got me my literal dream car. Not even kidding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Blaine! It was very gratifying to see you so delighted with the car! Enjoy the ride and ignore the idiots 😉 Joe
CJ was professional, detailed and diligent and an
CJ was professional, detailed and diligent and an advocate for the buyer. Highly recommended to visit CJ and this dealership.
CJ was professional, detailed and diligent and an
CJ was professional, detailed and diligent and an advocate for the buyer. Highly recommended to visit CJ and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership experience was/is the BEST that I have
This dealership experience was/is the BEST that I have ever encountered!!! I walked in to "look" at a Subaru but walked out buying it that very day!!! Everyone was very professional, welcoming and friendly; even the smallest request (may I have a bottle of water?) was immediately provided!!! In the Finance Department, although it was near the end of a long workday, the agent was very efficient and friendly; very personable! The Detail Team was tasked (late in the workday) to prep the Outback for immediate delivery and I/we were impressed with how quickly they cleaned the vehicle inside & out!!! If my encounter with these few individuals are any indication of the service I will receive....WOW!!!
This dealership experience was/is the BEST that I have
This dealership experience was/is the BEST that I have ever encountered!!! I walked in to "look" at a Subaru but walked out buying it that very day!!! Everyone was very professional, welcoming and friendly; even the smallest request (may I have a bottle of water?) was immediately provided!!! In the Finance Department, although it was near the end of a long workday, the agent was very efficient and friendly; very personable! The Detail Team was tasked (late in the workday) to prep the Outback for immediate delivery and I/we were impressed with how quickly they cleaned the vehicle inside & out!!! If my encounter with these few individuals are any indication of the service I will receive....WOW!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is a wonder in the auto sales industry.
This dealership is a wonder in the auto sales industry. I've dealt with more than a hundred dealerships in NY, Florida and Arizona and find Tucson Subaru to be the best by far. The entire staff is courteous, knowledgable, and extremely helpful. Standouts are Estevan Rosas in sales and Sylvia Kountz in finance. Both willingly go beyond "helpful" all the way to "incredible" in their efforts to satisfy the customer. I've already purchased two 2025 Crosstreks from Estevan and I'll definitely be back for more. You can't do better than Tucson Subaru, Estevan Rosas, and Sylvia Kountz if you're planning to buy a new car!
This dealership is a wonder in the auto sales industry.
This dealership is a wonder in the auto sales industry. I've dealt with more than a hundred dealerships in NY, Florida and Arizona and find Tucson Subaru to be the best by far. The entire staff is courteous, knowledgable, and extremely helpful. Standouts are Estevan Rosas in sales and Sylvia Kountz in finance. Both willingly go beyond "helpful" all the way to "incredible" in their efforts to satisfy the customer. I've already purchased two 2025 Crosstreks from Estevan and I'll definitely be back for more. You can't do better than Tucson Subaru, Estevan Rosas, and Sylvia Kountz if you're planning to buy a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! You are always more than welcome here. -Estevan
I had an amazing experience.
I had an amazing experience. Everyone was super helpful and the process was not stressful at all. I will recommend everyone buy from Tucson Subaru.
I had an amazing experience.
I had an amazing experience. Everyone was super helpful and the process was not stressful at all. I will recommend everyone buy from Tucson Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Debbie Bravo was super nice and helpful.
Debbie Bravo was super nice and helpful. She guided me through the whole process (which is very easy). I’m Subaru for life!
Debbie Bravo was super nice and helpful.
Debbie Bravo was super nice and helpful. She guided me through the whole process (which is very easy). I’m Subaru for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. Thank you, Debbie
We had a great purchase experience with Ethan Ward as our
We had a great purchase experience with Ethan Ward as our Sales Consultant. And Jennifer Duran was very professional and helpful with financing paperwork. Finally, Darla Muckley took a special interest in giving us the rundown on the new features on the Ascent. Thank you Darla. This is our second Subaru Ascent and we love all the new features, (and it's plenty big enough to transport my bicycle to and from various cycling events). Tucson Subaru has also been the only place I would allow to work on my Subaru. Their maintenance team is first rate. If they are doing something special for me, they readily offer me a loaner car rental at no charge. Thank you Tucson Subaru.
We had a great purchase experience with Ethan Ward as our
We had a great purchase experience with Ethan Ward as our Sales Consultant. And Jennifer Duran was very professional and helpful with financing paperwork. Finally, Darla Muckley took a special interest in giving us the rundown on the new features on the Ascent. Thank you Darla. This is our second Subaru Ascent and we love all the new features, (and it's plenty big enough to transport my bicycle to and from various cycling events). Tucson Subaru has also been the only place I would allow to work on my Subaru. Their maintenance team is first rate. If they are doing something special for me, they readily offer me a loaner car rental at no charge. Thank you Tucson Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review, we appreciate it so much. Darla
Thank you!~Jennifer
We are very koyal to Tucson Subaru.
We are very koyal to Tucson Subaru. Sales, Service, Parts, and overall helpfulness. They are the best!
We are very koyal to Tucson Subaru.
We are very koyal to Tucson Subaru. Sales, Service, Parts, and overall helpfulness. They are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. Darla
We had a great experience with Sean Johnson purchasing
We had a great experience with Sean Johnson purchasing our 3rd Subaru from Tucson Subaru. We were introduced to Sean by Service Advisor Dan Ford who we have enjoyed working with for many years for maintenence and service on our 2010 and 2015 Outbacks and he did not steer us wrong when we decided to get the ultimate outback! Sean is extremely knowledgeable and helpful and it was a pleasure dealing with him. We also enjoyed our meeting with Traci Roberts who helped us "close the deal." We are so happy with our pre-owned, low-mileage 2024 Subaru Outback Touring that is like a brand new car! Tucson Subaru has a beautiful showroom, a great service department, and best of all excellent employees.
We had a great experience with Sean Johnson purchasing
We had a great experience with Sean Johnson purchasing our 3rd Subaru from Tucson Subaru. We were introduced to Sean by Service Advisor Dan Ford who we have enjoyed working with for many years for maintenence and service on our 2010 and 2015 Outbacks and he did not steer us wrong when we decided to get the ultimate outback! Sean is extremely knowledgeable and helpful and it was a pleasure dealing with him. We also enjoyed our meeting with Traci Roberts who helped us "close the deal." We are so happy with our pre-owned, low-mileage 2024 Subaru Outback Touring that is like a brand new car! Tucson Subaru has a beautiful showroom, a great service department, and best of all excellent employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review!!! Traci
Thank you for the Review!
Great selection, knowledgeable salesman and an easy to
Great selection, knowledgeable salesman and an easy to work with staff. Found a vehicle that met our needs that was in stock and ready to go. We felt we got a fair deal and are enjoying the vehicle.
Great selection, knowledgeable salesman and an easy to
Great selection, knowledgeable salesman and an easy to work with staff. Found a vehicle that met our needs that was in stock and ready to go. We felt we got a fair deal and are enjoying the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!!!! Traci