Reviews
Easy, straight forward, successful.
Sean was so easy to work with, showed a lot of professional interaction from the start. Followed through on details and stayed in touch, and closed the deal in an unpressured and pleasant environment. Curt handled the financial details in a relaxed and friendly way and made it fun to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and the great review! -Sean
Thank you for the great review. Let me know if I can help with anything else! - Curt
Excellent from start to finish!
Joe Micoletti was outstanding. Spending time to go through all the parts of the car. This is our first Subaru and it will not be our last. They kept us updated on the process in leasing the car. Keep up the great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really appreciate your review, thank you so much. It was really my pleasure to help you with your decision, and I’m glad to hear you are satisfied! 😊. Enjoy! 😊
Thank You for the kind words, enjoy!...John P
Thank you for the great review. Let me know if I can help with anything else! Enjoy the new Subie - Curt
Tucson Subaru Car Buying Experience
Highly recommend Tucson Subaru and CJ Nichols for your next car purchase. Mr. Nichols is an excellent source for all things Subaru and works hard to enhance and facilitate the buying experience to the customer's satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks again for doing business with us again. It means a lot when previous customers reach out to me and have me help them again. I am always willing to do my part and help out. I hope you get the most out of this Subaru. CJ
A Positive Buying Experience In Tucson
The personnel at Tucson Subaru were very knowledgeable, friendly and understanding. Anthony Taormina was particularly helpful as he was very professional and explained all aspects of the transaction very well from the vehicle orientation to the Tucson Subaru pricing philosophy including the trade-in policy. Traci Roberts cimpletedvthe transaction in a timely and very informative discussion. Traci actually made the financial closing of the sale very enjoyable. DJ Tramp made sure that al of my questions were answered and unsuredvtgst there would be follow-up after my purchase. I am very very pleased with my purchase and the Tucson Subaru transaction process. I highly recommend Tucson Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was really a great experience working with you! Welcome to Arizona and if you ever need anything, don't hesitate to stop by! Anthony Taormina
Very friendly dealership, and I enjoyed working with them
I had the pleasure of working with CJ Nichols and Traci Roberts. They were both very knowledgeable, and I honestly felt like I was buying a car from a friend. I left with a very nice car at a fair price, and I'll definitely be a returning customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is what I would like everyone to feel like when leaving and to know you have a friend at Tucson Subaru you can call on. Thanks again, CJ
Hummmmm!!!
I had a great experience with Monica Schivone, she is wonderful, knowledgeable and businesslike. I was not extremely happy with the 3+ hour wait to get through finance (it was said that 2 people had emergencies and had to leave) so not their fault but . . . I live nearly 2 hours from Tucson so it was a long wait and long drive home. I was confused by some of the information given me in finance, but hope to straighten it out on Thursday (3-7). Also, there are some parts missing off the car, and I dont know why. I am not sure I would recommend the company as I have not had enough dealings with them to be honest. Dana Hayes
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Service above and beyond
We had a Love- encore delivery appointment with Darla and she is amazing. This is our 5th Subaru and I thought we knew pretty much everything there is to know about Subaru’s. WRONG! She is a wealth of knowledge and the time spent was well worth it. We had a problem with our STARLINK account and she helped us with that as well. The attention to detail and the “extra mile” that Darla, Tucson Subaru , and the whole team shows each and every time is phenomenal and I highly recommend them. If you want bumper to bumper, start to beyond finished attention then go to Tucson Subaru
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for attending your love-encore delivery and your amazing review. Let me know if I can assist with anything in the future and Welcome to the Tucson Subaru Family. Darla
Scott
I have been dealing with Scott for many years and is super impressed with his knowledge and experience. Wanted to give a special thanks to him on the review. Thank you Scott for all you do servicing the Tucson area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love-Encore Review for Darly Muckley
Or Salesperson Kevin McDougal told us in advance that Carla knows everything about all of the features, functions, knobs and buttons on our new 2019 Forester. Given all the features and controls on our new Forester, we thought that Kevin might might be stretching the truth a bit. But after spending the better part of an hour in our Forester, asking questions and learning abour features that we didn't know existed, we think Kevin was right. Not only did Carla know her product inside and out, she helped us to better understand how the amazing electronics on our vehicle helped help keep us safe. We really think Carla is a great fit for her job! We enjoyed working with her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review, and also for attending your love-encore delivery. Let me know if you need anything in the future. Darla
Jade Hilliard is the best Service Advisor in Tucson!
We’re on our 6th Subaru. We live out of state & travel a lot. Until we met Jade, Firestone has been our go-to mechanic for our 3 vehicle fleet, currently consisting of 2 Foresters & a 2016 Toyota Tacoma. Tucson Subaru is about a hour away from our part time residence but it is well worth the trip, thanks to Jade Hilliard’s outstanding service. Because of Jade, we have been bringing our 2016 Forester to Tucson Subaru for servicing when we’re in town, from regular scheduled maintenance to big ticket items. Jade goes the extra mile on everything that matters: from arranging shuttle transportation to & from, appointment setting, diagnosing the problem, explaining the solution & cost in understandable terms, applying any available discounts, following up - stuff that matters. Jade make the experience as convenient & painless as possible for the consumer. I trust her & she is a pleasure to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair