Reviews
Write a reviewDue to short of personnel at that moment, work took more
Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.
Due to short of personnel at that moment, work took more
Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was great an very helpful.
Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet
Customer service was great an very helpful.
Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Wonderful
It was a wonderful experience. Everyone was so nice and helpful. Great customer service ?
Wonderful
It was a wonderful experience. Everyone was so nice and helpful. Great customer service ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bad experience buying and selling
Do not recommend buying or selling here. I bought a Traverse from here. I was told the car came with a key fob. Then after the sale was signed it all of a sudden didn't. Was then told it would be $175 to get one. Then I no longer needed the car this year. Sold it back to them. Was told I would get my money after the payoff the next Monday. Here we are 3 weeks later. Still haven't gotten my money and all I get is "I told management" Buyer/seller beware.
Bad experience buying and selling
Do not recommend buying or selling here. I bought a Traverse from here. I was told the car came with a key fob. Then after the sale was signed it all of a sudden didn't. Was then told it would be $175 to get one. Then I no longer needed the car this year. Sold it back to them. Was told I would get my money after the payoff the next Monday. Here we are 3 weeks later. Still haven't gotten my money and all I get is "I told management" Buyer/seller beware.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we are disappointed to learn of your experience here at Rincon Chevrolet, but will take this opportunity to improve. If you are willing to give us another chance, please contact us at (877) 242-1289 so we can understand your situation better in order to try and turn your experience around. Thank you, Rincon Chevrolet
Service Rating
Excellent, as usual. Very good explanation of the problem.
Service Rating
Excellent, as usual. Very good explanation of the problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change.
Great service. Prompt and accurate. Will use them again
Oil change.
Great service. Prompt and accurate. Will use them again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Best care
Always good and professional. On time and service rep was excellent. She is always helpful, courteous and takes time to explain all work.
Best care
Always good and professional. On time and service rep was excellent. She is always helpful, courteous and takes time to explain all work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
Service
Always great service and outstanding on repairs Heat customer services.
Service
Always great service and outstanding on repairs Heat customer services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.
Renate
They were nice and helpful. I got my car from thereand I will always go back.
Renate
They were nice and helpful. I got my car from thereand I will always go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Your satisfaction is important to us, so we want to sincerely thank you for choosing Rincon Chevrolet Inc. and we hope to see you again soon!
Oil filter
They put the oil filter on so tight I just about ripped it intwo trying to remove it . I will not take anything to them for repairs again
Oil filter
They put the oil filter on so tight I just about ripped it intwo trying to remove it . I will not take anything to them for repairs again
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 349-1775 to discuss your concerns, as your satisfaction is of utmost importance to us.