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Rincon Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rincon Chevrolet from DealerRater.

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Due to short of personnel at that moment, work took more

Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.

Due to short of personnel at that moment, work took more

Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Customer service was great an very helpful.

Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet

Customer service was great an very helpful.

Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joseph, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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Wonderful

It was a wonderful experience. Everyone was so nice and helpful. Great customer service ?

Wonderful

It was a wonderful experience. Everyone was so nice and helpful. Great customer service ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Bad experience buying and selling

Do not recommend buying or selling here. I bought a Traverse from here. I was told the car came with a key fob. Then after the sale was signed it all of a sudden didn't. Was then told it would be $175 to get one. Then I no longer needed the car this year. Sold it back to them. Was told I would get my money after the payoff the next Monday. Here we are 3 weeks later. Still haven't gotten my money and all I get is "I told management" Buyer/seller beware.

Bad experience buying and selling

Do not recommend buying or selling here. I bought a Traverse from here. I was told the car came with a key fob. Then after the sale was signed it all of a sudden didn't. Was then told it would be $175 to get one. Then I no longer needed the car this year. Sold it back to them. Was told I would get my money after the payoff the next Monday. Here we are 3 weeks later. Still haven't gotten my money and all I get is "I told management" Buyer/seller beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we are disappointed to learn of your experience here at Rincon Chevrolet, but will take this opportunity to improve. If you are willing to give us another chance, please contact us at (877) 242-1289 so we can understand your situation better in order to try and turn your experience around. Thank you, Rincon Chevrolet

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Service Rating

Excellent, as usual. Very good explanation of the problem.

Service Rating

Excellent, as usual. Very good explanation of the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Oil change.

Great service. Prompt and accurate. Will use them again

Oil change.

Great service. Prompt and accurate. Will use them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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Best care

Always good and professional. On time and service rep was excellent. She is always helpful, courteous and takes time to explain all work.

Best care

Always good and professional. On time and service rep was excellent. She is always helpful, courteous and takes time to explain all work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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Service

Always great service and outstanding on repairs Heat customer services.

Service

Always great service and outstanding on repairs Heat customer services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

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Renate

They were nice and helpful. I got my car from thereand I will always go back.

Renate

They were nice and helpful. I got my car from thereand I will always go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Your satisfaction is important to us, so we want to sincerely thank you for choosing Rincon Chevrolet Inc. and we hope to see you again soon!

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Oil filter

They put the oil filter on so tight I just about ripped it intwo trying to remove it . I will not take anything to them for repairs again

Oil filter

They put the oil filter on so tight I just about ripped it intwo trying to remove it . I will not take anything to them for repairs again

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 349-1775 to discuss your concerns, as your satisfaction is of utmost importance to us.

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