Reviews
Write a reviewBought a truck here in 2017. Service was horrible. Told myself I would never do business with them again. Fast forward 8 years and my son sees a Ford truck he loves. I bought it for him. Day and a half later the check engine light comes on. Get in touch with sales and service calls me. Tell me they can get it in in three weeks and then will most likely have to send to a Ford service. Could be without truck for 3-6 weeks that I just bought. I said this is unacceptable and they need to make it right. I was told they could help me trade out of it but nothing else if I didn’t want to wait. I was even told to let auto zone put a computer on it. Service is terrible. I’m my experience with Rincon Chevrolet you are on your own once you leave the lot. Buyer Beware
Bought a truck here in 2017. Service was horrible. Told myself I would never do business with them again. Fast forward 8 years and my son sees a Ford truck he loves. I bought it for him. Day and a half later the check engine light comes on. Get in touch with sales and service calls me. Tell me they can get it in in three weeks and then will most likely have to send to a Ford service. Could be without truck for 3-6 weeks that I just bought. I said this is unacceptable and they need to make it right. I was told they could help me trade out of it but nothing else if I didn’t want to wait. I was even told to let auto zone put a computer on it. Service is terrible. I’m my experience with Rincon Chevrolet you are on your own once you leave the lot. Buyer Beware
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
My car has been serviced through them along with my truck. The service department is awful. They could not fix my new car, even after putting it on the computer. They kept it for 2 days, i had to pick it up still with problems. When i asked why they cant fix it, they said " We dont know what is wrong with it", even though you can hear and feel it when you start it up. They have no knowledge to what they are doing when i asked specifics. This is not a place to service your vehicles. I will never go there again, plus they have messed up my truck air. After each oil change, something has gone out on my cars. Both are new cars and should not have these problems. Do not take you vehicle to this place. Never deal with Rincon Chevy again!
My car has been serviced through them along with my truck. The service department is awful. They could not fix my new car, even after putting it on the computer. They kept it for 2 days, i had to pick it up still with problems. When i asked why they cant fix it, they said " We dont know what is wrong with it", even though you can hear and feel it when you start it up. They have no knowledge to what they are doing when i asked specifics. This is not a place to service your vehicles. I will never go there again, plus they have messed up my truck air. After each oil change, something has gone out on my cars. Both are new cars and should not have these problems. Do not take you vehicle to this place. Never deal with Rincon Chevy again!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.
Due to short of personnel at that moment, work took more time than normal, but all people were friendly and felt sorry.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone was so friendly and helpful. Steven did an amazing job at helping me get my new car. I am absolutely in love with my new 2024 Trax.
Everyone was so friendly and helpful. Steven did an amazing job at helping me get my new car. I am absolutely in love with my new 2024 Trax.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We were very pleased with your dealership. Amber and Steven were excellent in helping us purchase our 2024 Tahoe. Thank you for everything!
We were very pleased with your dealership. Amber and Steven were excellent in helping us purchase our 2024 Tahoe. Thank you for everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Steven was a great help to me when I was trying to decide on my next vehicle purchase. He was very informative and polite. I would highly recommend anyone looking for a vehicle to him!
Steven was a great help to me when I was trying to decide on my next vehicle purchase. He was very informative and polite. I would highly recommend anyone looking for a vehicle to him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Amber is hands down the best salesperson I've ever worked with! She went above and beyond to answer all my questions and made the car buying process a breeze. Not to mention she delivered the truck to me 500 miles away. Not only did she get me a great deal on my brand new Chevy Silverado, but her knowledge and personable nature made the whole experience enjoyable. I highly recommend reaching out to Amber if you're in the market for a Chevrolet. She's the real deal!!
Amber is hands down the best salesperson I've ever worked with! She went above and beyond to answer all my questions and made the car buying process a breeze. Not to mention she delivered the truck to me 500 miles away. Not only did she get me a great deal on my brand new Chevy Silverado, but her knowledge and personable nature made the whole experience enjoyable. I highly recommend reaching out to Amber if you're in the market for a Chevrolet. She's the real deal!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had the pleasure of working with Amber and Tony on the purchase of my silverado. They made the process very easy and very quick. I truly believe they gave me the best bang for my buck and that I wouldn't of gotten the same deal anywhere else. I live 7 hours from this dealership now and I will still be returning with any future business. They have always done right by me and treated me like family.
I had the pleasure of working with Amber and Tony on the purchase of my silverado. They made the process very easy and very quick. I truly believe they gave me the best bang for my buck and that I wouldn't of gotten the same deal anywhere else. I live 7 hours from this dealership now and I will still be returning with any future business. They have always done right by me and treated me like family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I would have to say it has been a wonderful experience definitely would recommend to others
I would have to say it has been a wonderful experience definitely would recommend to others
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet
Customer service was great an very helpful. Wasn't pushy an listened to you. Highly recommend Oscar gonzalez at Rincon Chevrolet
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!