Reviews
Our sales rep, Carl Stevens, was very helpful. He walked us through each step in the process and answered all our questions fully. He helped familiarize us with the electronics and get us connected to our car’s system. Carl remained with us throughout the entire purchasing process.
Our sales rep, Carl Stevens, was very helpful. He walked us through each step in the process and answered all our questions fully. He helped familiarize us with the electronics and get us connected to our car’s system. Carl remained with us throughout the entire purchasing process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Employees are courteous, knowledgeable and easy to work with. They are always very respectful of women.
Employees are courteous, knowledgeable and easy to work with. They are always very respectful of women.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby Flores handled my recall work. He set it up, he kept me advised, prearranged a car for my use while shop work was in progress, he kept me informed on that progress. The work was done very quickly. Very pleased with Tyler Ford and Mr. Flores!
Bobby Flores handled my recall work. He set it up, he kept me advised, prearranged a car for my use while shop work was in progress, he kept me informed on that progress. The work was done very quickly. Very pleased with Tyler Ford and Mr. Flores!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great people easy to deal with,returned phone calls promptly, great inventory, explained every feature of my new vehicle to me in a no rush environment and answered all my questions
Great people easy to deal with,returned phone calls promptly, great inventory, explained every feature of my new vehicle to me in a no rush environment and answered all my questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to go buy a truck, professional over all very highly recommended , great people to deal with
Great place to go buy a truck, professional over all very highly recommended , great people to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chris was great took care of everything. Love the truck and would buy from him again. Tyler is the best! I would refer my friends here also.
Chris was great took care of everything. Love the truck and would buy from him again. Tyler is the best! I would refer my friends here also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Always a good experience at Tyler Ford. Alan is very courteous and helpful! They also provide drinks & donuts in the morning. My car was finished in a timely manner.
Always a good experience at Tyler Ford. Alan is very courteous and helpful! They also provide drinks & donuts in the morning. My car was finished in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kenneth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Doing their customers right! Satisfied Customer that will be back♡ Y'all are a breath of fresh air compared to the Ford dealership I came from. Thanks, Tina D.
Doing their customers right! Satisfied Customer that will be back♡ Y'all are a breath of fresh air compared to the Ford dealership I came from. Thanks, Tina D.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with the way I was treated and my salesman was very knowledgeable and helpful I had a great experience
I was very pleased with the way I was treated and my salesman was very knowledgeable and helpful I had a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was denied service on my Ford Escape because Vegas Vondra wanted to blame others before even examining my car. I was discriminated against because I'm an older female. Just pathetic! The manager denied the service.
I was denied service on my Ford Escape because Vegas Vondra wanted to blame others before even examining my car. I was discriminated against because I'm an older female. Just pathetic! The manager denied the service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
You informed Vegas that your vehicle was repaired recently at another repair facility. You asked him to assure you that whatever was needed to repair your vehicle would be covered by the extended warranty. He informed you that we would not be able to tell if the repairs needed would be covered by the extended warranty until the vehicle was diagnosed. He also suggested that you may consider taking it back to the shop that recently worked on your vehicle since you had already paid them. There was no discrimination, we refused to work on your vehicle because you were rude to and berated our staff. Dave Capps, Dealer