Reviews
Tyler Ford
Ford Edge The service was great and the staff was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business! Thanks again for the great review of Tyler Ford!
Service was timely and well done.
F-150. 5000 mile service. Very good service and timely. Staff was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, marvelous facilities
The service tech got my F-150 in right away. The waiting lounge is so much better than it used to be. Great job Tyler Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! We appreciate your positive review!
Good service and nice employees
Dealership employees very courteous and service completed in timely manor
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. We appreciate your positive review!
Service Department
Had a recall notice for my vehicle for a TCM module. Thanks to Mr. Flores for getting my vehicle in and out quickly even though I didn't have an appointment. Thank you
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
julie wyatt
Purchased 2013 Ford Edge. Everyone was great! Especially Harrison the salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Thank you for your positive review and recommendation of our dealership!
Truck Customer
Cedric was very helpful and professional. I very much appreciated that. One thing that I still detest about buying a new car/truck is that you won't tell me how much you'll sell you vehicles for. I had to go through a grueling process to find out your "best" price. I made the comment to a friend that I'd rather be whipped with a wet rope from every citizen in Tyler than buy a new vehicle. I know that my not liking the manner in which you choose to sell your vehicles will not change your sales methods, but I hope that my wonderful, new Ford F-150 lasts long enough so that I do not have to go through that process ever again. That being said, although I've only had my F-150 for 24 hours, I LOVE IT, and I think that I will love it even more as I learn about all of the options and have the opportunity to drive the truck. Thanks for making it available for me.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
The service department was prompt and efficient. Everyo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. We appreciate your review and hope we can continue serving you for many years to come.
Great Service Scott!
Scott got my wife's power running boards installed on her F150 & she loves them! Thanks so much for keeping your customers happy!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
We purchased a 2016 Ford Explorer. The service was excellent and the salesman made sure we got what we needed for our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your review and hope we can continue serving you for many years to come.