Reviews
great service
ibought a ford escape 2015 we really enjoy it . the saleman jay henderson was truley a good saleman no pressure not pushing to sale a car. he let us make up our on minds. if we had a question he answered .jay has a great since of humer. i liked visiting with him so did my husband. will trade again with ford motor cop. in tyler. bill and linda phillips
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car buyier
Everything went well. Car buying is expensive and gut wrenching. Anthony was excellent and handled every detail from the in-service through getting my old one parked and ready for pick-up with patience and sincerity.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 F250 in for oil change
Drove in, told the representative what I wanted accomplished and then headed for the waiting room. Shortly, was told truck was ready, paid the cashier and was on my way. Good people!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean great salesman!
2015 Edge very informative, love it!! Will send friends your way soon. Very easy process and good inventory to choose from!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I have a Ford but I've never been to Tyler Ford and they were amazing especially the service rep, Alan, he was very polite from the phone call all to meeting him. I will continue to take my car to the Ford and hopefully I will be purchasing my next Ford from them. Thank you Tyler Ford the great experience!!!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Mr. Sam Knox
Every time I bring my vehicle to Tyler Ford, you meet or exceed my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Tim J Merrell
Very good sale person, could not ask for better. He explained the new features very well. I even got him to set up my cell phone to sync! Finance was very accommodating and informative. I feel I got the very best deal possible. Thanks to both!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Timothy, for the glowing review!
Electric
All was excellent. Thanks. My fuses were out on our Rv an they took care of relating them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great salesmen
My family has been buying vehicles here for over 15 years. We love it here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledgeable and friendly staff
I recently purchased a 2015 mustang, the service staff was very professional, especially Paul Brooks, I highly recommend this Ford dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at Tyler Ford. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!