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Peltier Subaru

(184 reviews)
Visit Peltier Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (903) 705-4247 (903) 705-4247
Service (903) 705-6736 (903) 705-6736

Inventory

See all 56 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
The newest dealership in the Peltier Auto Group Peltier Subaru's goal is to be a different kind of dealership. We want our customers to feel the difference when they walk into our dealership which is why we created a new state-of-the-art facility to better serve East Texas drivers. The feeling will continue when you see our unrelenting focus on fulfilling all the needs of our community whether it's helping you find the new Subaru you're looking for or supporting your ownership over many miles.

Where you can bring your dog with you!
"Just Say Peltier"!

Service center

Phone number (903) 705-6736

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peltier Subaru from DealerRater.

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Marcus was excellent.

Marcus was excellent. Process from beginning to end of dealership was easy and very helpful. Glad we chose Peltier Subaru!

Marcus was excellent.

Marcus was excellent. Process from beginning to end of dealership was easy and very helpful. Glad we chose Peltier Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The company lacks communication skills and

The company lacks communication skills and professionalism. They don’t seem to care about people. It’s just a job to them. Since I bought my Subaru from them the service has been poor.

The company lacks communication skills and

The company lacks communication skills and professionalism. They don’t seem to care about people. It’s just a job to them. Since I bought my Subaru from them the service has been poor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very customer oriented from the front door to the drive

Very customer oriented from the front door to the drive out. I was not sure just what I wanted but the sales representative listened, made suggestions, and I drove out with just the car I needed to fit my needs. The 2 week follow-up got all my questions answered along with finding out some things I hadn't yet discovered. A very good experience all around. Thanks Marcus!

Very customer oriented from the front door to the drive

Very customer oriented from the front door to the drive out. I was not sure just what I wanted but the sales representative listened, made suggestions, and I drove out with just the car I needed to fit my needs. The 2 week follow-up got all my questions answered along with finding out some things I hadn't yet discovered. A very good experience all around. Thanks Marcus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was a very easy and friendly process.

It was a very easy and friendly process. Everyone at the dealership is helpful. I would send all my friends there.

It was a very easy and friendly process.

It was a very easy and friendly process. Everyone at the dealership is helpful. I would send all my friends there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Erica & Marcus made our visit very informative 7

Erica & Marcus made our visit very informative 7 enjoyable. We purchased a 2025 Subaru Legacy. Love it. Thanks Erica & Marcus!

Erica & Marcus made our visit very informative 7

Erica & Marcus made our visit very informative 7 enjoyable. We purchased a 2025 Subaru Legacy. Love it. Thanks Erica & Marcus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Peltier Subaru Scheduling and Maintenance Team:

Peltier Subaru Scheduling and Maintenance Team: EXCELLENT coordination and support of the customer's need for reliable and safe transportation.

Peltier Subaru Scheduling and Maintenance Team:

Peltier Subaru Scheduling and Maintenance Team: EXCELLENT coordination and support of the customer's need for reliable and safe transportation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easiest car buying experience I have ever had, will

Easiest car buying experience I have ever had, will probably never go any other way!

Easiest car buying experience I have ever had, will

Easiest car buying experience I have ever had, will probably never go any other way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The work that was performed at this dealership seems to

The work that was performed at this dealership seems to be good work. We had our seal to our driver window replaced due to gumming and not allowing window to roll up freely. The communication is not the best but once you figure out who you talk to get things done and you’re not in a hurry then you kinda know what to expect.

The work that was performed at this dealership seems to

The work that was performed at this dealership seems to be good work. We had our seal to our driver window replaced due to gumming and not allowing window to roll up freely. The communication is not the best but once you figure out who you talk to get things done and you’re not in a hurry then you kinda know what to expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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SERVICE DEPT ROBBED ME BLIND!

SERVICE DEPT ROBBED ME BLIND! I bought a used car there in October, by December the the check engine light had come on. I didn't think much of it because I had purchased the warranty. I scheduled my appointment for 9 am with the service dept. I showed up and told them what the problem was - a faulty knock sensor. I'm not sure if they didn't take me seriously bc I am a female, but they took my car at 9 am, and I didn't hear back until 1 pm. At 1 pm, I was told that they didn't know much, but to continue they would need to take my engine apart, and it would take more time. I told them that they should do what they needed to do to get it fixed. The service tech came back to me at 5:30 pm, and told me that they did confirm it was the knock sensor... THE ISSUE I TOLD THEM IT WAS AT 9 AM!!!! They then proceeded to tell me that they did not have the part, and that I owed them $650 for the labor for the diagnostic AND that the knock sensor was not part of the warranty. I just asked them to get my car back to me and paid and left. I will never return there again. The service tech was really nice, but the service was just terrible. I paid over $600 for them to tell me what the problem was when I already knew and TOLD THEM what is was 8 hours earlier. SAVE YOUR TIME AND MONEY and go to your local mechanic. They don't call them stealerships for nothing.

SERVICE DEPT ROBBED ME BLIND!

SERVICE DEPT ROBBED ME BLIND! I bought a used car there in October, by December the the check engine light had come on. I didn't think much of it because I had purchased the warranty. I scheduled my appointment for 9 am with the service dept. I showed up and told them what the problem was - a faulty knock sensor. I'm not sure if they didn't take me seriously bc I am a female, but they took my car at 9 am, and I didn't hear back until 1 pm. At 1 pm, I was told that they didn't know much, but to continue they would need to take my engine apart, and it would take more time. I told them that they should do what they needed to do to get it fixed. The service tech came back to me at 5:30 pm, and told me that they did confirm it was the knock sensor... THE ISSUE I TOLD THEM IT WAS AT 9 AM!!!! They then proceeded to tell me that they did not have the part, and that I owed them $650 for the labor for the diagnostic AND that the knock sensor was not part of the warranty. I just asked them to get my car back to me and paid and left. I will never return there again. The service tech was really nice, but the service was just terrible. I paid over $600 for them to tell me what the problem was when I already knew and TOLD THEM what is was 8 hours earlier. SAVE YOUR TIME AND MONEY and go to your local mechanic. They don't call them stealerships for nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service, very professional.

Excellent service, very professional. Glad to know that there is a reliable dealership that can take care of my needs for my Subaru Forester that’s close to my home.

Excellent service, very professional.

Excellent service, very professional. Glad to know that there is a reliable dealership that can take care of my needs for my Subaru Forester that’s close to my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 184 reviews