Reviews
My best auto buying experience ever. The sales team could not have been better especially Erica Martiniz
My best auto buying experience ever. The sales team could not have been better especially Erica Martiniz
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome and easy experience!! Marcus my salesman was great to work with!!! Would definitely recommend to any one looking for a new vehicle.
Awesome and easy experience!! Marcus my salesman was great to work with!!! Would definitely recommend to any one looking for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Appreciated their prompt response to our DCM issues. We live 2 hours away from Tyler, so the loaner auto was nice.
Appreciated their prompt response to our DCM issues. We live 2 hours away from Tyler, so the loaner auto was nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department was a wonderful experience. Courteous technician, clean waiting room and snacks and coffee
Service department was a wonderful experience. Courteous technician, clean waiting room and snacks and coffee
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with the new staff they’ve got at Peltier Subaru, returned to purchase our 4th Subaru.
Very happy with the new staff they’ve got at Peltier Subaru, returned to purchase our 4th Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service - friendly and professional! Colton provided the sales assistance we needed to make an informed decision without pressuring us. It was a wonderful experience, and I highly recommend this dealership when looking to purchase a vehice.
Excellent service - friendly and professional! Colton provided the sales assistance we needed to make an informed decision without pressuring us. It was a wonderful experience, and I highly recommend this dealership when looking to purchase a vehice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Complete confidence in their work in the quality of the same I always go to the dealership
Complete confidence in their work in the quality of the same I always go to the dealership
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Did not give you 5 stars because no one is perfect--always room for improvement. That being said, I have no idea what you can do better. Every contact has been very good.
Did not give you 5 stars because no one is perfect--always room for improvement. That being said, I have no idea what you can do better. Every contact has been very good.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
SHADY Practices! Agreed to a sales price and trade-in value and stated I wouldn't be buying the "optional" Peltier Protection Plan. I was told in a text, "That has to be on there for us to do the deal"....not once was I told that this optional coverage wasn't truly optional or the reason they presented the numbers they did. When I called this deceptive practice out, they said they'd take it off but had to take $3k off the trade-in. I called to speak to the sales manager to try to still come to an agreement. He stated that I was not being transparent by disclosing what another dealership presented and that I agreed to the deal "as a whole" before stating I no longer wanted the Protection Plan. So ultimately, the lesson here:....ladies-don't go without your husband and look out for deceptive bundle deals that aren't disclosed!
SHADY Practices! Agreed to a sales price and trade-in value and stated I wouldn't be buying the "optional" Peltier Protection Plan. I was told in a text, "That has to be on there for us to do the deal"....not once was I told that this optional coverage wasn't truly optional or the reason they presented the numbers they did. When I called this deceptive practice out, they said they'd take it off but had to take $3k off the trade-in. I called to speak to the sales manager to try to still come to an agreement. He stated that I was not being transparent by disclosing what another dealership presented and that I agreed to the deal "as a whole" before stating I no longer wanted the Protection Plan. So ultimately, the lesson here:....ladies-don't go without your husband and look out for deceptive bundle deals that aren't disclosed!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Again, another great experience! Purchased my 1st Subaru 5 years ago exactly, just purchased my second!
Again, another great experience! Purchased my 1st Subaru 5 years ago exactly, just purchased my second!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car