Peltier Subaru

Very pleased with my salesman, Tyde Jones, and my Love-Encore Specialist, Anastazia Rust. Very nice, professional, and fun people, who helped make my buying experience the best it could be.

I was greeted immediately by a very friendly employee. They quickly took my car to the service center. My oil change and tire rotation was done in about 30 minutes-fantastic!

They did not even fix my problem and charged me for three services that I did not even ask for and did not even know about. They were very deceitful. I was only supposed to pay $100 deductible for my warranty. I ended up paying for three services that I didn’t even ask for and did not authorize. $500. Waiting for a refund.!!!

I purchased a '24 Outback Wilderness in Apr of 2024. I have had 5 oil changes since and each time they add Air to my tires and set ALL 4 at 35psi. The Tire Pressure Decal in the door sill says the rears should be set xx 33psi, which I keep them at, but after numerous statements and asking why, I have never received a call to explain the rationale for THE DEALER to go against the Manufacturers Recommended Rear Tire Pressue. Needless to say, that as soon as the tires get hotter the pressures go 2-3psi more on ea Tire, so they stay over inflated until I get home and reset them while they are still warm to help prevent them from becoming overinflated. Unfortunately, I have had issues with wheels being damaged by the air guns and also being over torqued, so I just do them myself. I received a short video from the mechanic who did the work for the 1st time and told the Service Manager I appreciated that, yet didn't get one this time. The BEST part of the Service Department here is the personal touch of getting a Service Reminder Text and getting it scheduled at the same time. Their Service Concierge, Kelly is Outstanding! Her calm and friendly demeanor is above reproach! She is THE REASON I continue to Service my Outback at Peltier. She was able to add my Requst of No Rotation or Wash right in their system, so I don't forget. I have no Short term memory due to too many TBIs while in the Air Force, and Kelly made sure to add that in my Profile after getting several wheels chipped because I DID FORGET at my 3rd visit. She is a great person to work with and I always appreciate hearing from her every 6 months!

Peltier Subaru has a wonderful staff and facilities. They do a great job keeping me informed on what my car needs. I appreciate their waiting area which makes it easy to work while I wait.

Purchased my 2025 Outback at Peltier. So far I’ve been very pleased with the Service. I appreciate the option to have someone drop me off to do some shopping or other errand while the vehicle is being serviced and then be picked up when I’m ready. When I am ready to look for my next vehicle, I will certainly consider them first!

Able to make an appointment. Service completed quickly..checkout lady answered every question I had.

The staff is very professional and kind to everyone who walks in the door. They keep you updated on your vehicle so you are aware of what is going on throughout the visit. Keep doing what you’re doing!

I love this dealership and the service department is top notch. They really make you feel at home. Best all around.

Been with this dealership now for 10+ years and we’ve always had great service. From sales to service after the sale!! Thank you