Reviews
The service department is the best around!
The service department is the best around!! They really go above and beyond. Treat you like family
The service department is the best around!
The service department is the best around!! They really go above and beyond. Treat you like family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought a low miles used f150 from Metter Ford (my fifth
I bought a low miles used f150 from Metter Ford (my fifth truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 days only to be told there was absolutely nothing wrong with it. I get it back, drive it another month or so, with the noise getting progressively worse, finally take it back to them because at that point there’s no denying a problem. A mechanic rides down the road with me, then gets under the truck to confirm the CV axles are worn out. He says he will get the parts ordered and someone would be calling me that afternoon to schedule the repair. So far I haven’t heard anything from the dealership about repairs.
I bought a low miles used f150 from Metter Ford (my fifth
I bought a low miles used f150 from Metter Ford (my fifth truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 days only to be told there was absolutely nothing wrong with it. I get it back, drive it another month or so, with the noise getting progressively worse, finally take it back to them because at that point there’s no denying a problem. A mechanic rides down the road with me, then gets under the truck to confirm the CV axles are worn out. He says he will get the parts ordered and someone would be calling me that afternoon to schedule the repair. So far I haven’t heard anything from the dealership about repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
No hassle for a good deal--this is the second F150 that I
No hassle for a good deal--this is the second F150 that I have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--superior customer service. My only complaint is not with Metter Ford; instead, it is with the Ford Corporate office that would not give me the Ford Pass points for a new vehicle purchase--despite my trying to register twice and getting assistance from Service Advisor Ailex within the 60-day frame.
No hassle for a good deal--this is the second F150 that I
No hassle for a good deal--this is the second F150 that I have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--superior customer service. My only complaint is not with Metter Ford; instead, it is with the Ford Corporate office that would not give me the Ford Pass points for a new vehicle purchase--despite my trying to register twice and getting assistance from Service Advisor Ailex within the 60-day frame.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Metter Ford is my preferred dealer for sales and service. I continue to recommend them and Sam Lanier to my friends.
We have purchased several vehicles with Metter Ford and
We have purchased several vehicles with Metter Ford and have always received professional, friendly service. To them you are not just a customer, but family. Thank you Daniel, Marsha, Jim, Grant and Bob for your continued support and honesty. We will continue to be part of your Metter Ford family.
We have purchased several vehicles with Metter Ford and
We have purchased several vehicles with Metter Ford and have always received professional, friendly service. To them you are not just a customer, but family. Thank you Daniel, Marsha, Jim, Grant and Bob for your continued support and honesty. We will continue to be part of your Metter Ford family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grant was great to work with as well as everyone involved
Grant was great to work with as well as everyone involved with our truck purchase
Grant was great to work with as well as everyone involved
Grant was great to work with as well as everyone involved with our truck purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always helpful and courteous and friendly and they make
Always helpful and courteous and friendly and they make you feel like family . I have been a loyal customer for many years.
Always helpful and courteous and friendly and they make
Always helpful and courteous and friendly and they make you feel like family . I have been a loyal customer for many years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome sales and service department always efficient and
Awesome sales and service department always efficient and the best price around! Thanks Metter Ford!
Awesome sales and service department always efficient and
Awesome sales and service department always efficient and the best price around! Thanks Metter Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership out there and also a great one to work
Best dealership out there and also a great one to work for. Thank you all for everything you do.
Best dealership out there and also a great one to work
Best dealership out there and also a great one to work for. Thank you all for everything you do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I felt welcomed as soon as I walked in the door.
I felt welcomed as soon as I walked in the door. Everyone was nice and professional. Metter Ford has great service.
I felt welcomed as soon as I walked in the door.
I felt welcomed as soon as I walked in the door. Everyone was nice and professional. Metter Ford has great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a quick drop off for oil change and pickup.
It was a quick drop off for oil change and pickup. Service representative was good. He called when truck was ready that was a plus for me.
It was a quick drop off for oil change and pickup.
It was a quick drop off for oil change and pickup. Service representative was good. He called when truck was ready that was a plus for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair