Reviews
Awesome experience!! The sales team is wonderful! I will always will do my business with Metter Ford!
Awesome experience!! The sales team is wonderful! I will always will do my business with Metter Ford!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful, great dealing with the customers and we were very impressed with Mr. Doug!
Very helpful, great dealing with the customers and we were very impressed with Mr. Doug!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Metter Ford is a positive presence in our community. They are responsive to customers needs and concerns relating to the customer vehicle
Metter Ford is a positive presence in our community. They are responsive to customers needs and concerns relating to the customer vehicle
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The virtual assistant failed to inform me that the vehicle that I was interested in was in transit.
The virtual assistant failed to inform me that the vehicle that I was interested in was in transit.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Great communication and timely service from Kim and the service team. Would happily bring the vehicle back.
Great communication and timely service from Kim and the service team. Would happily bring the vehicle back.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Metter Ford is like going home! Everyone makes you feel like family! Any service there is easy and intentional!
Metter Ford is like going home! Everyone makes you feel like family! Any service there is easy and intentional!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We didn't have to wait 2 hrs like like other service times. It was much better this time.
We didn't have to wait 2 hrs like like other service times. It was much better this time.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome employees, everyone wants to help make sure you get what you want and they are willing to help in anyway they can. I recommend Metter Ford to anyone.
Awesome employees, everyone wants to help make sure you get what you want and they are willing to help in anyway they can. I recommend Metter Ford to anyone.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I carried my f250 for it's very first oil change, tire rotation, and wiper blade change to Metter ford. I passed two other dealerships to possibly get a more personal service department. Upon picking it up I noticed the wiper blades did not get changed. I live one hour from the dealership. I texted the number the service dept gave me and they responded " no they didn't get changed" . I then checked my truck and noticed the valve cover had oil on it and the oil filter was covered in oil to the point it was dripping. I texted back again about this and ask about the short response from the prior text. I got not response in 12 hours , so I sent an email to the service manager. Finally got a response 24 hour later. He basically said they don't change the wiper blades under the maintenance warranty till the 3rd oil change and they were "short handed today" so that may be the reason for the oil filter and oil on the valve cover. I told him that was unacceptable and now I'm not sure anything got done right or if they rushed the maintenance on my brand new Ford F250 with 5000 miles on it. This was the first and last time at Metter ford for service. UNACCEPTABLE!!
I carried my f250 for it's very first oil change, tire rotation, and wiper blade change to Metter ford. I passed two other dealerships to possibly get a more personal service department. Upon picking it up I noticed the wiper blades did not get changed. I live one hour from the dealership. I texted the number the service dept gave me and they responded " no they didn't get changed" . I then checked my truck and noticed the valve cover had oil on it and the oil filter was covered in oil to the point it was dripping. I texted back again about this and ask about the short response from the prior text. I got not response in 12 hours , so I sent an email to the service manager. Finally got a response 24 hour later. He basically said they don't change the wiper blades under the maintenance warranty till the 3rd oil change and they were "short handed today" so that may be the reason for the oil filter and oil on the valve cover. I told him that was unacceptable and now I'm not sure anything got done right or if they rushed the maintenance on my brand new Ford F250 with 5000 miles on it. This was the first and last time at Metter ford for service. UNACCEPTABLE!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great place to do business My first stop always Very professional No hassle It's the place to go and I tell everybody
Great place to do business My first stop always Very professional No hassle It's the place to go and I tell everybody
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car