Reviews
Write a reviewBeverly G Lemmons
Just Went for an inspection on my Escape, everyone was friendly. It did take a while, but I did not have an appointment and is was in the late afternoon. Staff either wore a mask or kept thier distance from me. I was there a couple of months ago to get service on the car, and I was the only one in the place wearing a mask.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2020 Mustang
I recently bought a 2020 Ford Mustang at Arrow Ford. This dealership made it easy to get the vehicle I wanted. I changed my mind a couple of times on the belIs and whistles I wanted and it wasn't a problem at all. Sara, my sales person, found the vehicle I was looking for. The people at the dealership - from the young man who greeted me at the door when I pulled up to the dealership to Damien in the finance office - were helpful, friendly, and professional. Everyone I encountered at the dealership went out of their way to make my vehicle purchase an extremely pleasant experience. I highly recommend Arrow Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Martha, thank you for your kind review; we are happy to pass along your comments to the team here at Arrow Ford, Inc.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Good dealership
It was a good deal, I did expect it to be better. Selection was not as good, only had one vehicle like we were looking for.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2020 Ford Expedition from Arrow Ford
I love my Expedition! The walk through seats are wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love this place
Excellent customer service. The staff is very friendly and professional. The lobby is nice and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Domanick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Mustang service
Arrow team always takes great care of my cars.............
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
F150 Repair at Arrow Ford
Scheduled an appointment with service advisor when it was convenient for me, brought vehicle in on the appropriate day. Vehicle was fixed correctly on time within the estimated cost. Very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!
Outstanding service!
The sales guy, Tristan, did a fabulous job and worked hard to get the teuck and the deal we wanted. Very happy with the service and will drive the 75 minutes each and every time we require any other services from a Ford dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arrow Ford Abilene, Tx
My favorite place to visit. Fast, courteous abs pleasant to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pamela, thank you for leaving a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
New car purchase
The entire purchase experience was very easy, fast, and organized.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase