Franklin Chevrolet

Stephen Franklin (VP) has the worst customer service skills I have ever experienced. He treated me like I was stupid. He would not honor the online price... which states dealer fee included and then tried to sell me the same vehicle for $2200 more than I had already discussed with a salesman. He told me he did not want my business which I found to be unprofessional. I will never purchase a vehicle from this dealership. I feel they are not ethical. Thankfully I ended up finding the same type vehicle from another dealer that was certified at the same price. DO NOT SHOP HERE...

Bought a car and signed papers 4 different times was told on numerous occasions that we was financed gave them a down payment then we was threatened on... numerous occasions that they was reporting the car stolen that the financing was bad the 4th time of driving to Statesboro and thought everything was great they called and said the car was reported stolen again so we told them to come get the car and they in turn kept our down payment and got the car this dealership is a total RIP off and they are still continuing to run credit for financing now after the car is done been returned so they got the car and down payment and ruining credit on top of that with the 91 inquiries that have been ran in a 7 month period

Sales people in the Internet sales department or very helpful courteous very knowledgeable and help me tremendously to find a used truck that would fit... my needs and budget .

Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased... with the service of the sales team at Franklin.

Jesse is very friendly and easy to work with. He is honest with the numbers and works hard to get you want you want. I highly recommend him!

Excellent customer service! Everyone is so friendly and helpful. Chelsey was great and so was the guy who shuttled me to the mall. Didn???t catch his name.... Gentleman in customer waiting area was great too!

Best experience of my life. Thank you so much. Will definitely purchase again. Will always recommend . Love my Jeep. Something I didn???t think was possible... you all made so simple and easy.

James Campbell did a great job getting my truck fixed, had a small problem after getting it back, but service center followed up and completed.

Had a blowout on Sunday afternoon. Called Franklin's Wendell offered to come right away but due to no one there to look at it we decided to wait till... next day. Wendell came with rollback nextt am. Chelsea kept me informed of what was going on with my car. Wendell brought my car back on Wednesday and he picked up my truck for service. Returned truck on friday. My Cadillac rides like it did when new. I was treated coureously and in a polite professional m anner. The way I was treated helped make a bad experience better. Franklin's definitely has my business and appreciation.

A+++++! Morgan was super helpful and very responsive to emails, texts and phone calls. We finalized our deal quickly despite living 3 hours away from... the dealership! Thank you for all your hard work Morgan!