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Tom Roush Mazda

(1,457 reviews)
Visit Tom Roush Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (317) 399-5213 (317) 399-5213
Used (317) 399-1837 (317) 399-1837
Service (317) 399-5120 (317) 399-5120

Inventory

See all 324 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2001.
Welcome to Tom Roush Mazda, your premier destination for new and pre-owned vehicles in the Indianapolis region. For decades, our family-owned dealership has built a reputation on a simple, unchanging principle: treating every customer who walks through our doors like a member of our own family. Whether you are visiting us from Westfield, Carmel, Fishers, Indianapolis, or beyond, we are dedicated to providing an automotive experience that is transparent, stress-free, and tailored entirely to your needs. We look forward to welcoming you to the Tom Roush family!
A pussycat on price!

Service center

Phone number (317) 399-5120

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Roush Mazda from DealerRater.

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Very professionals with costumers with their service mitsy super professional thank you mitsy I will recommend it her 100%

Very professionals with costumers with their service mitsy super professional thank you mitsy I will recommend it her 100%

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Oscar thank you so much we appreciate the great review!

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Once she knew we were in a hurry, Misty worked with her manager to beat an offer we had from another dealer. We got a better car for a lower price and the service was excellent.

Once she knew we were in a hurry, Misty worked with her manager to beat an offer we had from another dealer. We got a better car for a lower price and the service was excellent.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hanna, thank you! We appreciate the great review and your kind words about Misty. Thanks again and enjoy your new vehicle.

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Everyone is so kind and helpful. My deal went smooth and there were zero issues. Thank you for all your help!!

Everyone is so kind and helpful. My deal went smooth and there were zero issues. Thank you for all your help!!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Misty, thank you so much for the great review we sincerely appreciate it.

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Ethan was extremely helpful, starting from when I called the dealership enquiring about multiple types of vehicle trims and what I was looking for. When we set up an appointment for in-person, the process was simple, easy, and fast. He had multiple cars ready for me to test drive as I arrived on location that were tailored to my needs. I recommend anyone looking to buy a Mazda to come to this dealership and ask for Ethan’s help. He is patient and takes time to make the customers’ experience as good as possible. He deserves a raise!

Ethan was extremely helpful, starting from when I called the dealership enquiring about multiple types of vehicle trims and what I was looking for. When we set up an appointment for in-person, the process was simple, easy, and fast. He had multiple cars ready for me to test drive as I arrived on location that were tailored to my needs. I recommend anyone looking to buy a Mazda to come to this dealership and ask for Ethan’s help. He is patient and takes time to make the customers’ experience as good as possible. He deserves a raise!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

William thank you for the great review and we are pleased you enjoyed your experience here with Ethan. Thank you for allowing us to be of service to you and we look forward to seeing you for your first oil change!

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Ethan was so kind / chill / very knowledgeable about Mazda. He allowed us personal time to discuss everything we needed with no added pressure. It was awesome.

Ethan was so kind / chill / very knowledgeable about Mazda. He allowed us personal time to discuss everything we needed with no added pressure. It was awesome.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We're thrilled to hear Ethan made your experience at Tom Roush Mazda so enjoyable. We believe buying a vehicle should be comfortable and pressure-free, with plenty of time to ask questions and make the right decision. It's great to know Ethan's knowledge and laid-back approach made such a positive impression. We'll be sure to share your kind words with him! Thank you for choosing Tom Roush Mazda, and enjoy your new vehicle!

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Jake was attentive and very helpful trying to find the CX-70 hybrid car, that I wanted. That was not an easy task. He kept in touch along the way, keeping me informed where we stood in the process. If I ever am in the market for a new Mazda, I would definitely use Jake again.

Jake was attentive and very helpful trying to find the CX-70 hybrid car, that I wanted. That was not an easy task. He kept in touch along the way, keeping me informed where we stood in the process. If I ever am in the market for a new Mazda, I would definitely use Jake again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're glad Jake went above and beyond to help you find the CX-70 Hybrid you were looking for. We know finding the right vehicle isn't always easy, so keeping you informed and communicating throughout the process is especially important. We'll be sure to share your kind words with Jake! Thank you for your patience and for choosing Tom Roush Mazda. We truly appreciate your business and would love the opportunity to help you again with your next Mazda!

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Had a great experience here. I'll be back again when is time for my next car!

Had a great experience here. I'll be back again when is time for my next car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had such a positive experience with our team at Tom Roush. We truly appreciate your business and are happy to hear you'll be back when it's time for your next vehicle. We look forward to working with you again and helping you find the perfect car when that time comes!

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Misty was great, when you visit ask for her and you will get treated right.

Misty was great, when you visit ask for her and you will get treated right.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We're thrilled to hear Misty took such good care of you and made your experience a positive one. She takes pride in helping customers find the right vehicle and making the process easy and enjoyable. We'll be sure to share your kind words with her! Thank you for choosing Tom Roush Mazda, and we hope to see you again in the future!

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Amazing customer service & support. AJ and his team always go above and beyond. Treated us like family.

Amazing customer service & support. AJ and his team always go above and beyond. Treated us like family.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! It means a lot to hear that AJ and the team made you feel like family. We take great pride in going above and beyond for our customers and building relationships that last well beyond the sale. We truly appreciate your continued trust and support of Tom Roush, and we're always here whenever you need us. Thank you for being part of the Tom Roush family!

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We had a great experience and very happy with our new car. We would go back for sure

We had a great experience and very happy with our new car. We would go back for sure

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so happy to hear you had a great experience and are loving your new car. Our team works hard to make the buying process easy and enjoyable, and we're glad we could deliver that for you. We truly appreciate your business and look forward to helping you again when you're ready for your next vehicle. Enjoy your new ride!

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