Skip to main content

Tom Roush Mazda

(1,453 reviews)
Visit Tom Roush Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (317) 399-5213 (317) 399-5213
Used (317) 399-1837 (317) 399-1837
Service (317) 399-5120 (317) 399-5120

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Roush Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Ethan was so kind / chill / very knowledgeable about

Ethan was so kind / chill / very knowledgeable about Mazda. He allowed us personal time to discuss everything we needed with no added pressure. It was awesome.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We're thrilled to hear Ethan made your experience at Tom Roush Mazda so enjoyable. We believe buying a vehicle should be comfortable and pressure-free, with plenty of time to ask questions and make the right decision. It's great to know Ethan's knowledge and laid-back approach made such a positive impression. We'll be sure to share your kind words with him! Thank you for choosing Tom Roush Mazda, and enjoy your new vehicle!

Jake was attentive and very helpful trying to find the

Jake was attentive and very helpful trying to find the CX-70 hybrid car, that I wanted. That was not an easy task. He kept in touch along the way, keeping me informed where we stood in the process. If I ever am in the market for a new Mazda, I would definitely use Jake again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're glad Jake went above and beyond to help you find the CX-70 Hybrid you were looking for. We know finding the right vehicle isn't always easy, so keeping you informed and communicating throughout the process is especially important. We'll be sure to share your kind words with Jake! Thank you for your patience and for choosing Tom Roush Mazda. We truly appreciate your business and would love the opportunity to help you again with your next Mazda!

Had a great experience here.

Had a great experience here. I'll be back again when is time for my next car!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had such a positive experience with our team at Tom Roush. We truly appreciate your business and are happy to hear you'll be back when it's time for your next vehicle. We look forward to working with you again and helping you find the perfect car when that time comes!

Misty was great, when you visit ask for her and you will

Misty was great, when you visit ask for her and you will get treated right.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We're thrilled to hear Misty took such good care of you and made your experience a positive one. She takes pride in helping customers find the right vehicle and making the process easy and enjoyable. We'll be sure to share your kind words with her! Thank you for choosing Tom Roush Mazda, and we hope to see you again in the future!

Amazing customer service & support.

Amazing customer service & support. AJ and his team always go above and beyond. Treated us like family.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! It means a lot to hear that AJ and the team made you feel like family. We take great pride in going above and beyond for our customers and building relationships that last well beyond the sale. We truly appreciate your continued trust and support of Tom Roush, and we're always here whenever you need us. Thank you for being part of the Tom Roush family!

We had a great experience and very happy with our new

We had a great experience and very happy with our new car. We would go back for sure

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so happy to hear you had a great experience and are loving your new car. Our team works hard to make the buying process easy and enjoyable, and we're glad we could deliver that for you. We truly appreciate your business and look forward to helping you again when you're ready for your next vehicle. Enjoy your new ride!

Dealership was great.

Dealership was great. Everybody super to work with. My 2nd Mitsubishi I have bought there. Bought from Brent the salesman.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and for choosing Tom Roush Mitsubishi for your second Mitsubishi! We're thrilled to hear that our team was great to work with and that Brent helped make your experience a positive one. We truly appreciate your trust in us and the opportunity to earn your business again. I'll be sure to share your kind words with Brent and the team. Enjoy your new Mitsubishi, and thank you for being part of the Tom Roush family!

Great service and quality from Alex .

Great service and quality from Alex . Very helpful and made the experience easy from day 1. Glad we were able to leave out happy with the vehicle we wanted . Definitely recommended

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We're thrilled to hear Alex made the experience easy from day one and helped you find the vehicle you wanted. Making sure our customers feel supported throughout the process and drive away happy is exactly what we strive for at Tom Roush Mazda. We'll be sure to share your kind words with Alex! Thank you for your business, and enjoy your new vehicle!

Easy to talk with and answered all my questions!

Easy to talk with and answered all my questions! I would use Tom Roush again!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad our team made you feel comfortable, answered all your questions, and provided a positive experience. We believe clear communication makes all the difference, and we truly appreciate your trust in Tom Roush. We look forward to working with you again in the future!

The people at Tom Roush were extremely helpful and

The people at Tom Roush were extremely helpful and knowledgeable. I had a wonderful experience with Lee and the team.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're glad to hear Lee and the team were helpful, knowledgeable, and made your experience a great one. We take pride in making sure our customers feel informed and well taken care of throughout the process. We'll be sure to share your kind words with Lee! Thank you for choosing Tom Roush, and we look forward to helping you again in the future.