Reviews
Great experience love the dealership great people great
Great experience love the dealership great people great atmosphere great quality product always the Ford salesman. Dave was a great help. The location does great customer customer service.
Great experience love the dealership great people great
Great experience love the dealership great people great atmosphere great quality product always the Ford salesman. Dave was a great help. The location does great customer customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Melvin did an amazing job showing and explaining the
Melvin did an amazing job showing and explaining the different choices. He had us driving out in a new Expedition within four hours of our arrival.
Melvin did an amazing job showing and explaining the
Melvin did an amazing job showing and explaining the different choices. He had us driving out in a new Expedition within four hours of our arrival.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had my car serviced here.
I had my car serviced here. No one greeted me. I had to walk in and walk around to find someone to talk to. Several people at their desks and didnt even acknowledge me. Was told around 2 hours and it was 5 hours. The service guy who I used didn?t even greet me when I left. Went to the check out lady and was giver my keys and left.
I had my car serviced here.
I had my car serviced here. No one greeted me. I had to walk in and walk around to find someone to talk to. Several people at their desks and didnt even acknowledge me. Was told around 2 hours and it was 5 hours. The service guy who I used didn?t even greet me when I left. Went to the check out lady and was giver my keys and left.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
BURLESON got it done even though Autonation Austin didn't
BURLESON got it done even though Autonation Austin didn't want to dealer trade it to Burleson. The Katy tx store wouldn't send my first choice!
BURLESON got it done even though Autonation Austin didn't
BURLESON got it done even though Autonation Austin didn't want to dealer trade it to Burleson. The Katy tx store wouldn't send my first choice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gave me a lot of help on all the new options on a new
Gave me a lot of help on all the new options on a new Ranger. They were quick in getting the truck ready.
Gave me a lot of help on all the new options on a new
Gave me a lot of help on all the new options on a new Ranger. They were quick in getting the truck ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very professional, take pride in the work done, clean
Very professional, take pride in the work done, clean waiting room, clean restrooms Great salesmen
Very professional, take pride in the work done, clean
Very professional, take pride in the work done, clean waiting room, clean restrooms Great salesmen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Melvin Jones is wonderful he treats you like family no
Melvin Jones is wonderful he treats you like family no matter how long you take to buy a car. Wonderful service! This is my 3rd car I buy with Melvin.
Melvin Jones is wonderful he treats you like family no
Melvin Jones is wonderful he treats you like family no matter how long you take to buy a car. Wonderful service! This is my 3rd car I buy with Melvin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Eder Gonzales was very helpful in selecting my new truck!
Eder Gonzales was very helpful in selecting my new truck! He was very professional and courteous! Thank you, Eder!
Eder Gonzales was very helpful in selecting my new truck!
Eder Gonzales was very helpful in selecting my new truck! He was very professional and courteous! Thank you, Eder!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Amazing service, They got us in and out and even stayed
Amazing service, They got us in and out and even stayed late in order to process some of the financing and prep work required. I'd give them 10/5 stars if it'd let me. Jesse, Cameron and all the other staff involved were very friendly and inviting and it made it feel less like a dreary and scary expense and more of an exiting adventure!
Amazing service, They got us in and out and even stayed
Amazing service, They got us in and out and even stayed late in order to process some of the financing and prep work required. I'd give them 10/5 stars if it'd let me. Jesse, Cameron and all the other staff involved were very friendly and inviting and it made it feel less like a dreary and scary expense and more of an exiting adventure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The folks at AutoNation Ford Burleson are great!
The folks at AutoNation Ford Burleson are great! And honor their word. Exceptional service! My service advisor, Donavan, was friendly, professional, and attentive to detail.
The folks at AutoNation Ford Burleson are great!
The folks at AutoNation Ford Burleson are great! And honor their word. Exceptional service! My service advisor, Donavan, was friendly, professional, and attentive to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. If you ever need help, just give us a call. Happy motoring!