AutoNation Ford Burleson

Great customer service, thank you Kip! A day and a half turn around for fixing power windows not working, and a great price!! We highly recommend them!

Clint Maldanado was extremely friendly and listened to me very well while I showed what I wanted. He was able to find what I wanted all the way from Alabama!... I absolutely love my new F-150!

My wife and I just bought a new King Ranch from Michael Barrow today at Autonation Ford in Burleson. I cannot tell you enough good things about Michael.... I have dealt with him for the last 4 months and he has been very patient answering all of my questions each time I called or dropped in at the dealership. He is definitely the one to see at Autonation Burleson. Robert the finance guy, was also great to find the right rate and payment per month. The experience at Autonation Burleson was awesome and I love my new truck. I would definitely recommend Michael Barrow and Autonation Burleson to anyone looking to buy a vehicle.

Never doubt it sorry that they won't take care of our vehicles

Went out of their way to find the right truck for me.

So, let?s set the stage: I do the responsible thing and set an appointment online. I provide very in-depth notes on a few issues my vehicle is having.... I show up at my scheduled time and drop the vehicle off. This was 9am on a Tuesday. No communication until I call to get a status update later that afternoon (and by the way, the phone number listed on the appointment reminder is not a working number) After I finally get someone to answer the phone, the service tech says ?it will take 2 hrs to fix, and we can?t start without you agreeing to the work?. So, a little pissed that I?ve essentially wasted a day now, I agreed. And who knows how long they would have waited to start the work until I called them. Next day, nothing heard from the dealer, called back at 12pm, was told someone would call me in 30 minutes. Nothing. Called back again, at 130 pm, was told the same thing. Still nothing. Called again at 3pm, was put on hold, then the advisor leaves a voice mail from another line, and could have just found me on hold and answered all my questions. So, overall, despite me having an appointment, it took the amateurs 2 days to complete a less than 2 hr job that I had an appointment for. They failed to set expectations, they failed to communicate, and also charged me for a portion of the work that should have been covered by my factory warranty. Unless it is a dire emergency, there is no way in xxxx I?d ever go back there. They are horrible. If 0 stars was an option that?s what I would leave. Do not go here.

I brought in my Ford Fusion for an oil change. It was a quick and professional experience. Matt at the Burleson location was great.

If you pay off your car early beware- TYLER LANKFORD in finance will drag his feet, not answer his phone and will not answer his emails with a response.... We finally got a hold of him and sent him what was needed and he still never keeps you in the loop- and if you ask for a manager, It feels like they just hand a phone to a guy that will see what he can do... This place needs new leadership.... Lost a 2 car deal from us and will never refer you either.... Local buy not good here

Love my New Ford Edge. It is everything I was looking for.

Good sales dept. salesman was thorough. Respectful of my time.