Skip to main content

Paul Murrey Ford Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Owner

Mitch has always been professional and got me in an out as fast as he can.

Owner

Mitch has always been professional and got me in an out as fast as he can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Charles, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Great Service

Excellent service department. Very honest and always upfront with needs.

Great Service

Excellent service department. Very honest and always upfront with needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Cheryl, thank you for taking the time out of your day to tell us about your experience. At Paul Murrey Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review

Great Dealership / Outstanding Service

Paul Murrey Ford is a great dealership for buying new or used and there service department is top notch!

Great Dealership / Outstanding Service

Paul Murrey Ford is a great dealership for buying new or used and there service department is top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Eddie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

IAL Kight

Those guys are very Professional Very Efficient and I have to worry if what I've had done is done Right !

IAL Kight

Those guys are very Professional Very Efficient and I have to worry if what I've had done is done Right !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your wonderful response to the quality of service our staff provides! We hope to be of service to you again! Take care!

Show full review

Jeremy Professional

I am in town from Arkansas and needed an oil change on my 2022 Bronco. I called and Jeremy scheduled me. The customer service with Jeremy is exceptional.He is very personable and professional.The service done was quick and I was on my way..

Jeremy Professional

I am in town from Arkansas and needed an oil change on my 2022 Bronco. I called and Jeremy scheduled me. The customer service with Jeremy is exceptional.He is very personable and professional.The service done was quick and I was on my way..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Paula, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Show full review

Ford Service

They were prompt and knowledgeable. They were friendly and made me feel like a special customer.

Ford Service

They were prompt and knowledgeable. They were friendly and made me feel like a special customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Service at PAUL Murray Ford

I took my 2017 Ford F250 in for service. From the time I arrived until service was completed Tyler Murray treated me very well.

Service at PAUL Murray Ford

I took my 2017 Ford F250 in for service. From the time I arrived until service was completed Tyler Murray treated me very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Mel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Paul Murrey Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review

Warranty Repair Work

Everything was wonderful. I enjoy dealing with Jeremy is the reason I came to this Dealership. He has serviced my vehicle for many years.

Warranty Repair Work

Everything was wonderful. I enjoy dealing with Jeremy is the reason I came to this Dealership. He has serviced my vehicle for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Alyssa, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Jerry Pryor

I needed a batter and mine was completely dead, spoke with Jermey at service desk, very nice and professional, I was out the door within 15 minutes. Great Service, in the day of service falling off in several industries, certaily not @ Paul Murrey Ford

Jerry Pryor

I needed a batter and mine was completely dead, spoke with Jermey at service desk, very nice and professional, I was out the door within 15 minutes. Great Service, in the day of service falling off in several industries, certaily not @ Paul Murrey Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Paul Murrey Ford - Kaufman, TX

It was great! They had quite a task of repairing my wheel and blown out tire, but they got it all done!

Paul Murrey Ford - Kaufman, TX

It was great! They had quite a task of repairing my wheel and blown out tire, but they got it all done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 44 reviews