Reviews
Great service
Truck was sent into service at time scheduled, planned for oil change only but additional work was needed due to mileage so I okayed doing all work to assure truck was in good condition
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got my truck.
They were open to my needing a xxxxxx price on the truck and worked with me to get to that price and they got it there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The great service experience
Kind attention and courteous service is a1 all the way.the tech support is very knowledgeable about the truck. I will gladly bring my vehicle back for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
professionally courteous
Professionally courteous; service made a big difference in driving the car and was greatly appreciated. I will likely return for my future service and related needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Have had problems with dealership service in the past. I am younger than most of the customers that most car dealerships get. When I have had problems it has been because iv been treated like an afterthought just because of my age. Which has always surprised me, because money is money right? Well luckily I had zero problems here. Called and made my appointment and they handled all questions I had seriously and politely. Kept in contact very well which was nice as well. Definitely recommend them for anyone needing service to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
I called for an appointment and received it for the next day. I was thinking it would be a long wait to get the service but I didn't have to long and the service was completed in less than an hour. Very pleased with this service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service was quick and effective
the nav system did not work properly, do not remember the name of the tech , but He made sure every thing worked before I left the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
It's always a good experience with the service department at Opelika Ford. The drive is worth it, always friendly folks and never a bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, friendly service.
The gentleman that helped me get set up at the service desk was very tentative to my needs and checked everything I had concerns about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeep Cherokee
Very friendly atmosphere. Everyone treated me very well. I was very pleased with my experience and would gladly do business with them again in the future. Everything was explained very well and I was able to make decisions better because of the very detailed level of customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car