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Opelika Ford Chrysler Dodge Jeep Ram

(341 reviews)
Visit Opelika Ford Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (877) 302-0610 (877) 302-0610
Used (877) 884-6977 (877) 884-6977
Service (877) 885-8725 (877) 885-8725

Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Opelika Ford Chrysler Dodge Jeep Ram from DealerRater.

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Great service

Truck was sent into service at time scheduled, planned for oil change only but additional work was needed due to mileage so I okayed doing all work to assure truck was in good condition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got my truck.

They were open to my needing a xxxxxx price on the truck and worked with me to get to that price and they got it there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The great service experience

Kind attention and courteous service is a1 all the way.the tech support is very knowledgeable about the truck. I will gladly bring my vehicle back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

professionally courteous

Professionally courteous; service made a big difference in driving the car and was greatly appreciated. I will likely return for my future service and related needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Have had problems with dealership service in the past. I am younger than most of the customers that most car dealerships get. When I have had problems it has been because iv been treated like an afterthought just because of my age. Which has always surprised me, because money is money right? Well luckily I had zero problems here. Called and made my appointment and they handled all questions I had seriously and politely. Kept in contact very well which was nice as well. Definitely recommend them for anyone needing service to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

I called for an appointment and received it for the next day. I was thinking it would be a long wait to get the service but I didn't have to long and the service was completed in less than an hour. Very pleased with this service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service was quick and effective

the nav system did not work properly, do not remember the name of the tech , but He made sure every thing worked before I left the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

It's always a good experience with the service department at Opelika Ford. The drive is worth it, always friendly folks and never a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great, friendly service.

The gentleman that helped me get set up at the service desk was very tentative to my needs and checked everything I had concerns about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep Cherokee

Very friendly atmosphere. Everyone treated me very well. I was very pleased with my experience and would gladly do business with them again in the future. Everything was explained very well and I was able to make decisions better because of the very detailed level of customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.