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Used 888-332-6485 Email Dealer

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Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

4.9
Average based on 39 reviews
  • Just when you think you can't "Robby Nelson can!"

    After going from used car lots such as car-mart and getting one car after another and putting down payment after another and still finding myself ...

    Dealer Response

    Billy and Tara, we are so incredibly happy that our team here at Dow Autoplex could make your life at home a bit easier and help you to rest easy ...


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    After going from used car lots such as car-mart and getting one car after another and putting down payment after another and still finding myself and kids on the side of the road over and over I finally had enough and thought I'll go ahead and take the advice of others so I got online and did a pre- approval application for A line of credit like everyone had be telling me to do for months now . But knowing my credit was not far the best in town due to a repo in the last three years and A bankruptcy in 2004 I knew it was impossible to A bankruptcy in 2004 I knew it was impossible to even get in new car . Bye 11:00am the next morning We received a phone call that changed our whole life Robby Nelson called saying all we need is your paystub and proof of employment and you can drive off today . After hearing that from so many other Car lots I really didn't think it would happen. I had no way to bring anything so I sent it all by picture text and then found a way up there . When I arrived to Dow in Pittsburgh Tx Robby meet us at the door not only with the paper work to sign and not just any old car but he had us approved and in a 2016 jeep patriot with only 18 miles on the car . Never in a million years would I have ever thought I would drive away in a new car . That's not the best part yet . Keep in mind I had done been from Lot to lot and lost out on my deposits placed on the cars and was placed as a repo on our credit (Car-mart ) we were able to drive away with NO MONEY down . The customer service was outstanding the timing was perfect and they understood our needs but most of all they were willing to give us a second chance thank you Dow Cleverly and Robby Nelson you have really changed our life's and my husband can rest now knowing momma is happy .¿¿¿¿¿ Thank you Dow Family Mr&Mrs Dunn

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Billy and Tara, we are so incredibly happy that our team here at Dow Autoplex could make your life at home a bit easier and help you to rest easy behind the wheel! Driving a vehicle that you can never truly rely on can be quite frustrating, and no one wants to be stranded on the side of the road, especially with a family in tow. Our Robby was incredibly happy to be able to put your concerns at ease and turn a new page for you and your family. We work hard to make sure that your buying process is comfortable, fun, and stress-free from start to finish. Our team is here for you, day or night, to make sure your automotive needs are met. From your family here at Dow Autoplex, congratulations on your new Jeep Patriot! Thank you for your business, and please come to see us again anytime!


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  • Review for Taylor Garrett. Wonderful experience!!!

    Taylor was very professional and very informative. He answered all my questions and listened to all my concerns. Thank you. I will let all my fami...

    Dealer Response

    Susan, you are most welcome! We could not be happier if we tried knowing that Taylor was able to accommodate your questions and concerns and help ...


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    Taylor was very professional and very informative. He answered all my questions and listened to all my concerns. Thank you. I will let all my family and friends know what a great experience I had. Susan Boggio

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Susan, you are most welcome! We could not be happier if we tried knowing that Taylor was able to accommodate your questions and concerns and help you find the perfect vehicle to suit your needs. Anytime you come to visit us, you will be in good hands. Congratulations on your new ride, and please be sure to come back soon!


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  • Must shop here

    This dealership is top notch! At least stop here before buying elsewhere worth your time and money!

    Dealer Response

    Holly, thank you so much for your support and your business! Our team works hard to ensure you are completely satisfied, and we look forward to wo...


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    This dealership is top notch! At least stop here before buying elsewhere worth your time and money!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Holly, thank you so much for your support and your business! Our team works hard to ensure you are completely satisfied, and we look forward to working with you and your vehicle again in the future!


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2015

Family owned and operated for over 17 Years, no dealership knows how to take care of all your vehicle needs better than Dow Autoplex. Located in Mineola TX, it is our goal is to get our customers into the new or used Buick, Chevrolet, GMC truck, car or SUV that will fit their needs in East Texas. Whether you're looking for a new or GM Certified used car your alternative Tyler Chevrole source wants to be your first option. We also are happy to serve customers from Longview and Mineola.

If you already have the perfect vehicle, then keep it in top shape by using our online service and parts order forms. Our service department is staffed with the

"Seeing green is saving green!"