Dow Autoplex

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Dow Autoplex Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2015

Family owned and operated for over 17 Years, no dealership knows how to take care of all your vehicle needs better than Dow Autoplex. Located in Mineola TX, it is our goal is to get our customers into the new or used Buick, Chevrolet, GMC truck, car or SUV that will fit their needs in East Texas. Whether you're looking for a new or GM Certified used car your alternative Tyler Chevrole source wants to be your first option. We also are happy to serve customers from Longview and Mineola.

...



If you already have the perfect vehicle, then keep it in top shape by using our online service and parts order forms. Our service department is staffed with the

"Seeing green is saving green!"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$29.95

Tire Rotation

$14.95

Brake Replacement

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 17, 2019

    Wouldn't listen to me when I told the internet sales manager what I wanted. He just tried pressuring me onto getting a truck that don't want that on their... lot. I'll NEVER do ANY business with them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2018

    Chris made buying a vehicle so easy and stress free. This was my first time trying to purchase a vehicle and I was given plenty of choices and Chris was... a straight shooter.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 23, 2018

    First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships,... only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    Chris H. did an outstanding job getting my truck taken care of. All I had to do was tell him exactly what I wanted, didn’t want and what was acceptable... and not acceptable. What do you know it happen and was the easiest process I’ve dealt with at any dealership ever. It was so nice I ended up getting my wife a new vehicle as well. Top notch. No beating around the bush and straight forward. Will have my business till the end for sure.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 24, 2018

    Been doing business with Dow since 2004. I am always welcomed by the staff and they are there to help in anyway they can. Anthony goes above and beyond... to accommodate me. Great guy! Thank you Dow

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    Chris was very knowledgeable, yet not pushy. Very helpful through the entire process. Very professional. My purchase was very easy, and as represented.... We're very happy and will probably make our next purchase here!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    Awesome experience at Dow!! Mike was our seller and he knows his business!! Love my new Equinox!! We will definitely be going back when we need a new one... for my husband in a couple years!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2017

    The sales people (Ted Ackley & Danny Shomali) were first class. I cannot remember when I was treated so professionally, at a dealership. I will make it... a point, to tell everyone that I know about the wonderful experience that I had at Doe Autoplex. Thanks for everything. Craig Daniel

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2017

    Anthony is the best sales person. He takes care of every detail top to bottom. You never feel confused or leave unsatisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 15, 2017

    Bought my truck at Dow. Great Sales Experience. Very poor service. Made an appointment to bring my truck in. Got it there Thursday. No word Thursday.... No word Friday. I called Friday at closing and service manager said he might get someone to look at it middle of the next week. What the hell was the appointment for? He told me the appointment was just to drop it off, did not mean they where going to look at it then. Bull----! Do not buy a car or truck there if you are looking for service.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews