Perry Ford of National City

2.8
(81 reviews)
Visit Perry Ford of National City
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed

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New (888) 392-6862 (888) 392-6862
Used (888) 383-1551 (888) 383-1551
Service (619) 472-7369 (619) 472-7369

Inventory

See all 299 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2017.
Welcome to Perry Ford of National City!

Here at Perry Ford of National City we are a fine group of friendly professionals who take the time to understand each customer's needs. We have an outstanding selection of new Ford models for you to experience including the thrilling Focus. For anyone who wants excellent performance at affordable prices that meet their budget we've got a phenomenal inventory of used cars as well. We want to provide our San Diego area Ford fans with enjoyable experiences so please let us know how we can assist you! We look forward to serving you!
When it comes to our San Diego customers our priority is always their complte satisfaction!

Service center

Phone number (619) 472-7369

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 9 employees View less employees

Reviews

2.8
(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perry Ford of National City from DealerRater.

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1.0

I was asking him about the car I wanted, and I told him,

I was asking him about the car I wanted, and I told him, is it still available ? He said yes, it is still available? Please come in and test drive, but I said I lived very far away, so I’m asking him, if you can sell it for $40, 000 , and he told me to wait, he is going to ask the sale manager, then he will let me know, if he can sale for $40,000, but guess what, when he came back he told me the car already sold to someone else, but I knew the car hasn’t been sold, it was still in the lot, why he lied to me, just straight out, oh I don’t want to sell for that price, that’s simple.

1.0

I was asking him about the car I wanted, and I told him,

I was asking him about the car I wanted, and I told him, is it still available ? He said yes, it is still available? Please come in and test drive, but I said I lived very far away, so I’m asking him, if you can sell it for $40, 000 , and he told me to wait, he is going to ask the sale manager, then he will let me know, if he can sale for $40,000, but guess what, when he came back he told me the car already sold to someone else, but I knew the car hasn’t been sold, it was still in the lot, why he lied to me, just straight out, oh I don’t want to sell for that price, that’s simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

They listed cars that they don’t have.

They listed cars that they don’t have. They advertise themselves in a not expensive way on this site.

1.0

They listed cars that they don’t have.

They listed cars that they don’t have. They advertise themselves in a not expensive way on this site.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great customer service!

Great customer service! Smooth process. Very knowledgeable and friendly. Highly recommend Sam and Perry Ford!

5.0

Great customer service!

Great customer service! Smooth process. Very knowledgeable and friendly. Highly recommend Sam and Perry Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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1.0

On superbowl Sunday, I requested information on a Bronco

On superbowl Sunday, I requested information on a Bronco Wildtrak they advertised online. I got a response that same day and was told to come over if I wanted to see it. Whitin 40 min. I was at the dealership, and when I got there, I told the salesperson that I was there to buy it. There is no need to test drive or credit check or anything else since it was going to be a chash transaction. All I wanted was to buy it and leave. when the sales person checked, he informed me that they did NOT have the vehicle in their inventory and wanted to downsell me a lower trim. WASTE OF TIME

1.0

On superbowl Sunday, I requested information on a Bronco

On superbowl Sunday, I requested information on a Bronco Wildtrak they advertised online. I got a response that same day and was told to come over if I wanted to see it. Whitin 40 min. I was at the dealership, and when I got there, I told the salesperson that I was there to buy it. There is no need to test drive or credit check or anything else since it was going to be a chash transaction. All I wanted was to buy it and leave. when the sales person checked, he informed me that they did NOT have the vehicle in their inventory and wanted to downsell me a lower trim. WASTE OF TIME

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Friendly staff and had my vehicle ready for pickup after

Friendly staff and had my vehicle ready for pickup after finishing remote signatures. I would purchase from them in the future.

5.0

Friendly staff and had my vehicle ready for pickup after

Friendly staff and had my vehicle ready for pickup after finishing remote signatures. I would purchase from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Very unethical Ford dealer. I have purchased six Fords...

Very unethical Ford dealer. I have purchased six Fords over the last seven years. Every dealer that I have worked with has been exceptional and honest. Never have I paid full MSRP for a vehicle. I found the perfect F150 for my family. I was extremely excited because I liked the MSRP and the current incentives. It was a great advertised price. I contacted Perry Ford of national city only to be told that they would charge me $4000 over MSRP. Basically I wouldn’t get any additional features or items, but they would inflate the price by $4000 simply for their own greed. What is even more frustrating, is currently their website has all their advertised pricing and I can’t get any of these vehicles at that price. What a sham. Bait and switch. I understand there’s a vehicle shortage, but I will never understand paying over the value of the vehicle or advertised price. Pure and simple greed. I was more than happy to pay the advertised MSRP, but not more. 52k wasn’t enough for them & a 2017 Ford Fusion Hybrid Titanium trade. I called North County Ford who I’ve had amazing service and they are honest and reputable, and they said they would try to get the vehicle on trade. Because they would sell it to me at the advertised price. I guess Perry Ford’s greed is just too great. Definitely will buy my 2021 Ford F150 from a different & reputable dealer.

1.0

Very unethical Ford dealer. I have purchased six Fords...

Very unethical Ford dealer. I have purchased six Fords over the last seven years. Every dealer that I have worked with has been exceptional and honest. Never have I paid full MSRP for a vehicle. I found the perfect F150 for my family. I was extremely excited because I liked the MSRP and the current incentives. It was a great advertised price. I contacted Perry Ford of national city only to be told that they would charge me $4000 over MSRP. Basically I wouldn’t get any additional features or items, but they would inflate the price by $4000 simply for their own greed. What is even more frustrating, is currently their website has all their advertised pricing and I can’t get any of these vehicles at that price. What a sham. Bait and switch. I understand there’s a vehicle shortage, but I will never understand paying over the value of the vehicle or advertised price. Pure and simple greed. I was more than happy to pay the advertised MSRP, but not more. 52k wasn’t enough for them & a 2017 Ford Fusion Hybrid Titanium trade. I called North County Ford who I’ve had amazing service and they are honest and reputable, and they said they would try to get the vehicle on trade. Because they would sell it to me at the advertised price. I guess Perry Ford’s greed is just too great. Definitely will buy my 2021 Ford F150 from a different & reputable dealer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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2.0

Oil change and tires rotate

Oil change done, tires not rotated, service guy said he did but markings on tires showed he didn't. Mgr called showed him marks, he didn't care said service guy never lies is honest and a Christian and walked away!

2.0

Oil change and tires rotate

Oil change done, tires not rotated, service guy said he did but markings on tires showed he didn't. Mgr called showed him marks, he didn't care said service guy never lies is honest and a Christian and walked away!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

This xxxx place charged me 1100 dollars to replace an...

This xxxx place charged me 1100 dollars to replace an entire battery cable when only the connectors/battery were corroded. The car is only 4 years old. What a xxxxing rip-off joint from xxxx. Stay the xxxx away from this place at all costs.

1.0

This xxxx place charged me 1100 dollars to replace an...

This xxxx place charged me 1100 dollars to replace an entire battery cable when only the connectors/battery were corroded. The car is only 4 years old. What a xxxxing rip-off joint from xxxx. Stay the xxxx away from this place at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

All males in this place not a single female to be found....

All males in this place not a single female to be found. Maybe that’s why it’s so unorganized and stinky. Their bathrooms smells before you even get in it. The sales guys are outside talking inappropriately and watching YouTube. Their cars are not even properly detailed! Don’t trust these guys.

1.0

All males in this place not a single female to be found....

All males in this place not a single female to be found. Maybe that’s why it’s so unorganized and stinky. Their bathrooms smells before you even get in it. The sales guys are outside talking inappropriately and watching YouTube. Their cars are not even properly detailed! Don’t trust these guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

I responded to their ad and their salesman Brando...

I responded to their ad and their salesman Brando returned my call early the next morning , at which time he confirmed the price, year, make and mileage listed in the ad . I told him I'd come in now or in the morning and he said the morning might be better so they could detail it first and perform a mandatory safety inspection. So we agreed I d see him in the morning assureing him I'd buy the car then and I'd be paying cash. BUT Brando didn't show up for our work that day I He had given me his home number so I tried calling him over and over and just got a busy signal ? So I met with Eric. I don't think he knew anything about what was about to happen, but who knows! He took me out back to see the car, still up on the lift. I said I'd take it. We went in to do the paperwork. I told him I'd pay cash. When he pulled it up the Altima on his PC to get the VIN # the price had increased by about $5000.00. I told him " You know that's illegal don't you? He went to get a Mgr and after 20 or 30 min here comes this cocky arrogant smug jerk who asks if I have proof to support my claims. I told him his salesman who mysteriously didn't show up is all the proof I need. He said but he's not here is he. I contacted the District Attorney's office and but I've missed their call twice.

1.0

I responded to their ad and their salesman Brando...

I responded to their ad and their salesman Brando returned my call early the next morning , at which time he confirmed the price, year, make and mileage listed in the ad . I told him I'd come in now or in the morning and he said the morning might be better so they could detail it first and perform a mandatory safety inspection. So we agreed I d see him in the morning assureing him I'd buy the car then and I'd be paying cash. BUT Brando didn't show up for our work that day I He had given me his home number so I tried calling him over and over and just got a busy signal ? So I met with Eric. I don't think he knew anything about what was about to happen, but who knows! He took me out back to see the car, still up on the lift. I said I'd take it. We went in to do the paperwork. I told him I'd pay cash. When he pulled it up the Altima on his PC to get the VIN # the price had increased by about $5000.00. I told him " You know that's illegal don't you? He went to get a Mgr and after 20 or 30 min here comes this cocky arrogant smug jerk who asks if I have proof to support my claims. I told him his salesman who mysteriously didn't show up is all the proof I need. He said but he's not here is he. I contacted the District Attorney's office and but I've missed their call twice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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