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Reviews

3.8
46 lifetime reviews.
  • Happy New Car Owner

    Great car buying experience, staff were friendly, courteous, professional, and not pushy. Best of all I love my new 2013 Ford Fusion


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    Great car buying experience, staff were friendly, courteous, professional, and not pushy. Best of all I love my new 2013 Ford Fusion

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • Avoid at all costs

    I bought my car from the Perry Falk family of dealerships so I entrusted them with fixing my vehicles when it experienced problems starting. Beca...


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    I bought my car from the Perry Falk family of dealerships so I entrusted them with fixing my vehicles when it experienced problems starting. Because I was stuck with an immobile vehicle, they charged me a significant amount before I could do any research. After further review, it turns out they charged me 2-3 times the normal rate for parts and labor. The GM called after reading my review to say it's because they use genuine parts, and certified labor. Yeah, I looked up that part and it's $60 - they charged $600 to install. And they recommended an additional service that I've since discovered from Ford corporate is harmful to Ecoboost vehicles. So much for that certified expertise!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Overall, a positive car-buying experience

    Yama (sp?) and Antonio were great. I felt like Yama was really trying to help me get the truck at a acceptable price. He was kind, not overly pu...

    Dealer Response

    Barbara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied ...


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    Yama (sp?) and Antonio were great. I felt like Yama was really trying to help me get the truck at a acceptable price. He was kind, not overly pushy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again. Best regards, Perry Ford of National City Team


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