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Lawrence Hall Ford

(100 reviews)
Visit Lawrence Hall Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (325) 603-0042 (325) 603-0042
Used (325) 896-4067 (325) 896-4067
Service (325) 766-7913 (325) 766-7913

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lawrence Hall Ford from DealerRater.

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dealership never contacted me.

dealership never contacted me. no phone calls or email messages. possible miss communication on both parties

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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We have been doing business with Lawerence Hall for many

We have been doing business with Lawerence Hall for many years and have always been very satisfied and happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mechanics don’t deserve to be able to touch cars, paid

Mechanics don’t deserve to be able to touch cars, paid $100 to get opinions, didn’t even confirm what I had sent it in for, and told me the wrong thing was wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

All The Crew here did and has done a fantastic Job!

All The Crew here did and has done a fantastic Job! I have purchased 9-10 trucks from them over the last few years and they have treated me like family each time ( the family you like). Pricing, trades, promises made they have been superior to any other dealership I have purchased from. Pete Welch is the man!!! Cory and the other Pete do a great job also. Mitch Hall is a fine man to trade with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2024 Ford Expedition

This is the 3rd new vehicle we have bought from this dealership in 5 years. We have always worked with Cory who is the manager but was in sales when we bought our first vehicle in 2019. There are not enough words to describe the amazing overall customer service that Cory provides. He truly goes above and beyond what we have ever experienced at any dealer in any state we have bought from in the past. We will seriously never purchase another vehicle from anyone but Anson Lawerence Hall. Also the service department is just as stellar and amazing. Paul is one of the most knowledgeable, professional and accommodating person I?ve yet to meet. Paul and April in service always take care of us again above and beyond what I?ve ever experienced in a service department. I do have to say that they need more mechanics and extra help in service tho. I know it?s difficult to find experienced help that is able to commit and work but the service department management seems overwhelmed with trying to keep up with the service demands. We have and always recommend this dealerships and management to everyone we know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shellie, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

Customer for life!

This dealer is about 4 hours from my home but I will look to them first if I?m ever in need. There was zero pressure and zero xx. Tyler was my sales guy he really wasn?t trying to sell me on anything he just wanted me to be happy with my purchase and made sure he covered everything. Not once did he pressure or lie to me. Answered everything honestly and if he didn?t know he was honest about that and got the answer from any one of his co-workers. Phil did the finance part and he was ready for me before I got there and was personable. Lot of dealerships claim to be family owned this one actually felt like they were family. I guess that?s the benefit of doing business in a rural area rather than urban areas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kivash, thank you for your kind review; we are happy to pass along your comments to the team here at Lawrence Hall Ford, Inc.! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Excellent service.

Excellent service. Customer focused. Worked to meet my needs and beyond. Highly recommend to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They have always worked to get me in a new truck very

They have always worked to get me in a new truck very professional people willing to go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly service people.

Friendly service people. Very helpful in providing the proper and timely services at an affordable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cory Terrell was very easy to work with and this is my 3

Cory Terrell was very easy to work with and this is my 3 truck I have bought from him and I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.