Roger Williams Chrysler Dodge Jeep

My Service Advisor was awesome Juan Garces, He got our company trucks in and out in a timely matter. Thanks for taking care of our trucks.

I feel like no one will buy your vehicles so you screw the people who have! The price for an oil filter and a fuel filter is xxxxxxxx. 🖕🏻NEVER AGAIN

They were very upfront and honest. Shiann was very informative. I was given a quote on all the work and it didn’t change. I will go back.

Communication horrible. Went in the get battery checked for replacement and it took five days. We will not be back!

Leland takes very good care of my concerns and does not look for things to do. I have used Leland for years and trust him completely

I would refer someone to the dealership if the customer service team put in more effort to keep me informed about the status of my vehicle. My truck took over two weeks to have warranty and recall work done to it. I made numerous calls over that period of time to get an update on my vehicle. Several times nobody answered the phone. When I was able to leave a message, my calls went un returned. It was very frustrating.

We travel from Seattle to Weatherford TX once or twice a year, so we are usually in need of an oil change. We have been working with Juan Garces for about 2 years, and he has been great. We even had the pleasure of meeting Mr. Roger Williams himself this last visit. We were sitting in the waiting room, and he came through, introduce himself and we chatted for a little bit. A very nice and clean dealership.

I have bought the last 5 vehicles at this dealer ship. Very pleased with service. I will recommend.

Cody was great. Called ahead of time and he had the car waiting on us and he was very knowledgeable.

Sale was great, service department is horrible. Bought a new 2025 2500 ram and it has had problems since day 2. The problem still exist and they say they don’t know what’s wrong or how to fix it!!!