Roger Williams Chrysler Dodge Jeep

I took my ram truck in to Roger Williams because the fuel gauge was not working. They replaced the fuel pump with fuel gauge float said they found parts... of it in the tank. On my way home the truck would surge and lose power. I took it back and told them it was probably the pump because it was not doing it before. They called me a couple of days later and said they needed to let a service teck drive it home it to diagnose the problem. Then they said they needed to flush the tank and lines for $600. I told them I was coming to get the truck to take to another shop. They charged me $350 to diagnose the problem and put 200 miles on my truck. I got another pump put on the truck and fixed the problem. I have purchased 3 new vehicles from them in the last few years. Never again will i do business with them.

Great experience, friendly knowledgeable staff. Very disappointed that no complementary oil changes were offered. This is the first time in buying a new... vehicle where oil changes were not included.

I shopped (Build & Price option) for a specific Ram 1500 2 door hemi Express on the Ram website. Once I got the exact same truck as I had (2014)I did... the check inventory option. Your dealership was one of 6-7 that had vehicles matching my search. I spoke to 4 before Tyler reached out to me(I completed an inquiry if your vehicle was still available. What a straight forward, honest and accommodating individual. He exchanged ideas with me and I had some very unusual requirement. He was able to accommodate my requirements. It was a refreshing experience. I will gladly refer anyone in my network that is looking for a CDJR if they are willing to make the drive from the Dallas side of town. I will be back for my next purchase as well.

Mark was very nice very knowledgeable mark was very helpfull and he kept me in the know I never had to wander what was going on with our sale we will be... back

Beat car buying experience I’ve had. Tyler communicated with me through the whole process, as I was working and buying this truck. . ... . .

Wonderful experience purchasing my new Jeep Cherokee at Roger Williams. Very pleased with Bryant’s mannerisms, calmness and explanations to my questions!... GREAT young man. Also pleased with Justin in finance

Dealer Bryant butler was very professional and got me in and out quickly! I drove two hours to buy a new charger here! Very pleased with the communication!

I went in to test drive a new jeep mainly because they had the color scheme I was interested in but not sure I was ready to buy or if I would like the... drive of a wrangler. I was greeted immediately, drove the car I wanted, and was given a full overview of the jeep from top to bottom. The staff, Brandon, Jessy, and Jake were extremely professional. When I got ready to leave the GM came over and introduced himself. Again with much professionalism. I was not ready to buy a car, but I will return when I'm ready to this fine group of people. I am so impressed ! With this dealership...

We were upside down on our Toyota product and our local dealer wouldn't help trade. My wife happened to see the beautiful Jeep Cherokee in Weatherford... and we stopped at Roger Williams. Travis Oaks was quick to help us and so polite and professional. Best car deal ever. The whole staff was great! No regrets here!

Mark Helped us find the vehicle we were looking for