Rick Hendrick Chevrolet Charleston

4.9
(1,228 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award View 7 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

4.9
(1,228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review
4.0

Maximus was extremely helpful in the process of trading

Maximus was extremely helpful in the process of trading my car in and leaving with an upgraded body type. I appreciate him for working diligently to get me what I wanted!

4.0

Maximus was extremely helpful in the process of trading

Maximus was extremely helpful in the process of trading my car in and leaving with an upgraded body type. I appreciate him for working diligently to get me what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love happy customers! Thanks Jawan for sharing your positive experience with Maximus and our team! Best wishes for many happy & safe miles ahead!

Show full review
5.0

Just had a great experience here.

Just had a great experience here. Jazz provided great customer service. Overall great car buying experience.

5.0

Just had a great experience here.

Just had a great experience here. Jazz provided great customer service. Overall great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Melissa for highlighting one of our stellar employees, Jazz. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Show full review
5.0

Had a great experience at rick Hendricks Chevrolet the

Had a great experience at rick Hendricks Chevrolet the sale person Ian Kozak along with the sales manager got us a 2024 trax

5.0

Had a great experience at rick Hendricks Chevrolet the

Had a great experience at rick Hendricks Chevrolet the sale person Ian Kozak along with the sales manager got us a 2024 trax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

it's our pleasure! Your feedback fuels our motivation. We can't thank you enough for your kind words and recommendation to Ian. Your satisfaction is our top priority. Thank you for the wonderful review

Show full review
5.0

Bob Adkison was a great help to us for finding me my

Bob Adkison was a great help to us for finding me my dream car! Go to him for any help!

5.0

Bob Adkison was a great help to us for finding me my

Bob Adkison was a great help to us for finding me my dream car! Go to him for any help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Clarkerin086 for the recommendation to Bob and our team! Wishing you an amazing day today and everyday with your dream car!

Show full review
5.0

Effortless Buyinng Experience

Very easy buying process. Great salesman, would recommend this dealer ship for a new car purchase.

5.0

Effortless Buyinng Experience

Very easy buying process. Great salesman, would recommend this dealer ship for a new car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

HI Valerie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations on your new vehicle!

Show full review
5.0

Thanks to Alex for all the hard work getting me into a

Thanks to Alex for all the hard work getting me into a vehicle I actually enjoyed. Very professional and proud to own my new Silverado.

5.0

Thanks to Alex for all the hard work getting me into a

Thanks to Alex for all the hard work getting me into a vehicle I actually enjoyed. Very professional and proud to own my new Silverado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Matt, we're happy you found Alex and your experience here at Rick Hendrick Chevrolet Charleston to be a 5 Star experience. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

Show full review
5.0

Saw my civic online, called Alex made an appointment and

Saw my civic online, called Alex made an appointment and he had the car pulled up and ready. Very straightforward buying process!

5.0

Saw my civic online, called Alex made an appointment and

Saw my civic online, called Alex made an appointment and he had the car pulled up and ready. Very straightforward buying process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Louis, thanks for your praise and kind comments about Alex and your buying experience . We want all our clients to have a comfortable and stress-free experience with us! Best wishes for many happy miles ahead!

Show full review
5.0

Jason K was awesome with our new 2024 Chevy Suburban!

Jason K was awesome with our new 2024 Chevy Suburban! Thank you so much for your help!

5.0

Jason K was awesome with our new 2024 Chevy Suburban!

Jason K was awesome with our new 2024 Chevy Suburban! Thank you so much for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Becky, thank you so much for your great rating of Jason and Rick Hendrick Chevrolet! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Thank you again and always best wishes!

Show full review
5.0

Alex was very courteous and professional, and worked hard

Alex was very courteous and professional, and worked hard to get me truck all the way up to Michigan. Everything was done when I arrived, simple and easy!

5.0

Alex was very courteous and professional, and worked hard

Alex was very courteous and professional, and worked hard to get me truck all the way up to Michigan. Everything was done when I arrived, simple and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Blake, we're happy you found Alex to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Thank you for your recommendation & compliment to Alex and our dealership. Best wishes always!

Show full review
5.0

Bob Adkison was great to work with, as usual.

Bob Adkison was great to work with, as usual. I have dealt with him when buying several cars, both new and used, and he was always able to find me exactly what I was looking for. Thank you, Bob!

5.0

Bob Adkison was great to work with, as usual.

Bob Adkison was great to work with, as usual. I have dealt with him when buying several cars, both new and used, and he was always able to find me exactly what I was looking for. Thank you, Bob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure Leslie. Your kind words are a true testament to the hard work and dedication of Bob and our team. They serve as a great source of motivation for us to continue delivering the best possible service. We appreciate your loyalty kind words. Best wishes for many happy & safe miles ahead!

Show full review
See all 1227 reviews