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Rick Hendrick Chevrolet Charleston

(1,503 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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Reviews

(1,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Adam provided exceptional customer service.

Adam provided exceptional customer service. He was very patient with us and was very thorough in explaining the difference between multiple models and trims. He went above and beyond to gain our business and worked with our budget. We are very appreciative to him for creating such a positive car buying experience for us.

Adam provided exceptional customer service.

Adam provided exceptional customer service. He was very patient with us and was very thorough in explaining the difference between multiple models and trims. He went above and beyond to gain our business and worked with our budget. We are very appreciative to him for creating such a positive car buying experience for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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If you are in the market for a new car/truck ask for

If you are in the market for a new car/truck ask for Jazz. The entire team was a pleasure to do business with when purchasing my new 2025 Z71.

If you are in the market for a new car/truck ask for

If you are in the market for a new car/truck ask for Jazz. The entire team was a pleasure to do business with when purchasing my new 2025 Z71.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rick Hendrick Chevrolet of Charleston is top notch.

Rick Hendrick Chevrolet of Charleston is top notch. They are honest and fair. They are attentive and truly care about their customers. Alan is THE BEST. We have worked with him for 4 different vehicles in the past 5 years. We recommend him to everyone we know!

Rick Hendrick Chevrolet of Charleston is top notch.

Rick Hendrick Chevrolet of Charleston is top notch. They are honest and fair. They are attentive and truly care about their customers. Alan is THE BEST. We have worked with him for 4 different vehicles in the past 5 years. We recommend him to everyone we know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Amazing dealership, amazing sales reps!

Amazing dealership, amazing sales reps! Alan is the man! We have worked with him for the past couple years. He is honest, attentive and makes every aspect of buying a new vehicle EASY!

Amazing dealership, amazing sales reps!

Amazing dealership, amazing sales reps! Alan is the man! We have worked with him for the past couple years. He is honest, attentive and makes every aspect of buying a new vehicle EASY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thanks to Jazz (and Bob) who got a car sent here.

Thanks to Jazz (and Bob) who got a car sent here. Really happy with the outcome.

Thanks to Jazz (and Bob) who got a car sent here.

Thanks to Jazz (and Bob) who got a car sent here. Really happy with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience and EV friendly!

Great experience and EV friendly! They are super knowledgeable. Everyone I have met here knows their stuff

Great experience and EV friendly!

Great experience and EV friendly! They are super knowledgeable. Everyone I have met here knows their stuff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great experience from start to finish.

Great experience from start to finish. I love my vehicle. Glad so I purchased there.

Great experience from start to finish.

Great experience from start to finish. I love my vehicle. Glad so I purchased there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi CStew. Thank you for your thoughtful feedback. We’re pleased to hear about your great experience. Your recognition is truly appreciated, and we will be sure to share your kind words with the team! Wishing you countless joyful and safe journeys ahead!

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I would like to thank Ian Kozak and Deepak for getting me

I would like to thank Ian Kozak and Deepak for getting me through the car buying process it was very simple

I would like to thank Ian Kozak and Deepak for getting me

I would like to thank Ian Kozak and Deepak for getting me through the car buying process it was very simple

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you D. We're absolutely delighted Ian, Deepak and our team exceeded your expectations! Enjoy every mile—stay safe and drive happy!

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