Rick Hendrick Chevrolet Charleston

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
192 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 28, 2020

    Stopped in to take a look at the 2020 Blazer. Looking for information, and not quite ready to purchase. Met with David Breiding, to discuss options,... packages and basically get "hands on" time with the Blazer. The build quality looks on par with most Japanese imports. Features and performance for the $$ looks very respectable. I was not pushed into a premature purchase, and did have a pleasant follow up call, just to check in on my thought process and time line. Will do a bit more research and planning to return in a few months, when it's time to make the purchase.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Timothy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and profes...sional service to our guests. Please come see us for any future needs.

  • 5.0 out of 5
    August 25, 2020

    Very very easy to work with helped me get my dream car in less than two days. I will recommend to everyone that I know.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mr. Hansen, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectatio...ns! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

  • February 19, 2018

    Great dealership - always willing to work out a deal to make sure you get the car you want and are happy. I've never had a negative experience there and... now that I have my wife in chevy will continue to be a customer for life

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William H, thank you for the high star rating!

  • 5.0 out of 5
    August 25, 2020

    We stopped by to see Bob Adkison as my Honda Accord had 244.000 miles and might be time for a new car. After we spoke for a bit he pulled up a new 2020... Chevrolet Equinox and we loved the car. He patiently went over all the features of the Equinox and made the entire process easy and fun. We certainly recommend you go see Bob Adkison and Rick Hendrick Chevrolet when you need your new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ms. Julian, we're glad to hear you enjoyed your visit with Bob. We value your business and thank you for this wonderful review about Bob here at Ri...ck Hendrick Chevrolet. Best wishes for many happy and safe miles ahead in your new Equinox!

  • 5.0 out of 5
    August 25, 2020

    Bob Adkison has sold me my last 2 trucks and has always gone above and beyond the expectations I have for a purchase. He cares for his customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bama Whodat, thank you so much for your positive comments about Bob, here at Rick Hendrick Chevrolet Charleston! Please don't hesitate to reach out... if there's anything additional we can do for you. Thank you again for this wonderful recommendation to Bob and our team!

  • 5.0 out of 5
    August 24, 2020

    Had a wonderful buying experience. Bob Adkison provided everything we needed both before, during and, even more importantly, after the sale without any... of the hype or high pressure sales that you sometimes encounter. Will definitely do business with Bob again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kelly! We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service s...imply because our customers deserve the very best. Bob is a stellar employee for over 7 years and we are proud to have him on our team. Thank you very much for taking time to leave this awesome review! Hope you day is amazing!

  • 5.0 out of 5
    August 22, 2020

    I was shopping for a new truck and stoped by the dealership Saturday and spoke with Bob Adkison .Not only did I find a super looking Silverado Trail Boss... but Bob got me a fantastic price and monthly payment. If you are looking for a new vehicle go see Bob.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jake, thank you for the high star rating! Bob and our team strive to deliver an excellent experience, and are glad you found this to be the case du...ring your visit. If you have further needs or questions, please reach out! Congratulations on your Trail Boss!!

  • 5.0 out of 5
    June 24, 2020

    Really great experience and super friendly staff that were very knowledgeable

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mr. Powers, thank you for sharing your positive experience! We hope to see you soon! Have a great day!

  • 5.0 out of 5
    January 18, 2020

    I would like to thank one of your Service Advisor's ,Danna Bostick, for the help she gave me this morning. I could not get the trunk of my 2011 Malibu... to open. She tried for 10-15 minutes then checked with a service tech. It would be a long wait before I could get it looked at. Found out by pulling down the back seat you could get access to the trunk and the fuse panel. Danna crawled back into trunk and released the thunk lid. The fuse was good... she noted I had a wire running over the edge of the trunk lid that I used for my trailer, moved to out of way and closed lid. Tried the switch... IT OPENED... She said come again.. That is what I call GREAT service... Thanks Again Jimmy Kimbrell

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jimmy, we are so happy to read such a great review about Dana and your experience here at Rick Hendrick Chevrolet! We always strive to provide to...p quality service to every guest, and are pleased to hear that you enjoyed your experience! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    January 9, 2020

    Clean, efficient, quick ,friendly and very professional. Rick Hendrick Chevrolet service dept definitely care about their customers.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jeri, we are so happy to read such a great review about Rick Hendrick Chevrolet Charleston! Your recommendation means so much to us and we're so ha...ppy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

View More Reviews