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Rick Hendrick Chevrolet Charleston

(1,531 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Great experience!

Great experience! Ian Kozak made buying my Silverado Trailblazer seamless and hassle free. Professional and patient. I will recommend Ian to all my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are deeply grateful, Mara, for your generous words. Your feedback means the world to us, and we're thrilled to hear about your positive experience. Without a doubt, having Ian as part of our team is invaluable. Your support truly makes a difference, and we feel fortunate to serve customers as wonderful as you. Looking forward to the opportunity of working together again in the future!"

Jonathan and Andrew made our car buying experience one of

Jonathan and Andrew made our car buying experience one of the best we’ve had. And we have bought plenty of cars! Very efficient and knowledgeable! Helped us get the deal done with ease! Our family highly recommends! Go see Andrew and Jonathan! The Wilson Family!l

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure, Wilson Family! We genuinely appreciate the time you took to share your thoughts and experiences, and we are thrilled to know that you are satisfied with Andrew, Jonathan and your buying experience. Your review not only helps us but also helps potential customers make informed decisions about choosing us. Best wishes for wonderful roads ahead!

They communicated well with me and did all the work

They communicated well with me and did all the work requested on time. I recommend this dealership for service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Your recommendation means so much to us David, thank you! We appreciate you taking the time to let the world know about your positive experience. Have a great day!

It was nice seeing a familiar face when I walked into the

It was nice seeing a familiar face when I walked into the service department. That familiar face was Bret Roberts. Bret sold me my truck and just like the sales experience, the service was another 5 star experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It is truly our pleasure Sims. We sincerely value your business and this awesome recommendation to Bret and our dealership. Look forward to our relationship and your next visit!

Brett was very courteous and his knowledge concerning our

Brett was very courteous and his knowledge concerning our problem was very much appreciated. We appreciate the expeditious service. Thank you for everything. Sincerely, Rev and Mrs Porcher

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Rev. & Mrs. Porcher for this wonderful recommendation to Bret and our team. Our goal is our best every time and your review confirms we're on the right track. Thanks for choosing us for your vehicle needs. Hope your day is wonderful!

Alan put this deal together on our new ERay Corvette in

Alan put this deal together on our new ERay Corvette in one day! This was accomplished by a couple of phone calls and several emails with 634 miles separating us. His efforts on this deal were above and beyond any experience that I have ever had. Alan picked us up from the airport and gave us some information on the local business’ along the way to the Hendrick Dealership. He had all the paperwork in line and the car was ready for delivery, again in very short notice. His knowledge on the cars he sells was impressive!!! After delivery was completed on the car we made the 550 mile trip to our home in Florida. Alan called me about 250 miles into our journey just to make sure our journey was happening smoothly, can’t say enough, we need more people like Alan and his commitment to his craft!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words, JCORR. We really appreciate you taking the time out to share your experience with us—and we agree, Alan is truly a gem to have on our team! We count ourselves lucky for him and wonderful customers like you. We look forward to working with you again in the future! Safe travels always!

Extremely easy to work with and very fair on all

Extremely easy to work with and very fair on all negotiations made, never pressured into feeling like I had to get something I did not want. Adam Olsen is a great Sales Associate.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Conner. We want all our clients to have a comfortable and stress-free experience with us! This is a very important investment and we understand that. Adam is truly a kind, knowledgeable and important part of our team. Thank you for highlighting and recommending him. Congratulations!

Excellent customer service!

Excellent customer service! Ian is awesome! Went above and beyond helping me purchase my new vehicle!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you J for taking the time to us know how we did. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. We hope you have a great day!

Carmella Nowak and the whole team found us a great Blazer

Carmella Nowak and the whole team found us a great Blazer with a great deal. Tremendous! We are very happy with the service looking forward to many years of happy motoring

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Frank, we're happy you found Carmella and our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Best wishes for many happy & safe miles ahead!!

Bret was amazing, answered all of my questions and very

Bret was amazing, answered all of my questions and very thorough, highly recommend going to see Bret Robert’s!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you Mike! Your kind words are a true testament to the hard work and dedication of our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Look forward to passing on your recommendation to Bret!