Rick Hendrick Dodge Chrysler Jeep RAM

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
268 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 3, 2020

    Car was repaired with quality workmanship and staff were very courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ronald Grubb, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else c...omes up. Take care!

  • 4.0 out of 5
    November 25, 2020

    My experience was positive. The finance and sales people worked to get my payments and options where I wanted them. Trade in values were a bit less than... what I expected but I was able to make some of the difference up.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Wrb, thank you; we appreciate your feedback! if you would like to discuss this further please feel free to reach out to Cali Young, Reputation M...anager at 835-852-4672. We hope you have a great day!

  • April 3, 2016

    From the time we existed our vehicle to driving out new car off the lot, we were treated professionally. Our salesman Rob was knowledgeable and listened... to our needs and wants that both my husband and I wanted. He was not pushy yet couldn't do enough to get us into our new car. The finance gentleman explained everything and we did not feel obligated and purchase the extra service package. We have dealt with many different car dealers and being new to the area we feel very confident in choosing Rick Hendrick Dodge Chrysler Dealer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 20, 2020

    My experience was prompt and I was satisfied . I was met with courtesy. The person that helped me was very professional and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    T. Johnson, we really appreciate your postive feedback! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    November 19, 2020

    Courteous and friendly. Got me in on my appointment time and out quickly. Even filled my tires and did a 23 point inspection at no charge.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brian, we really appreciate your great feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    November 18, 2020

    My pleasure dealing with the gentlemen he was so nice very clear and mannerable knows his job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Genise Capers, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Dodge Chrysler Jeep RAM. Thank you so ...much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    November 18, 2020

    Very friendly and knowledgeable service rep. Service was completed in a timely manner. Service rep reviewed work done with me and walked me out to my... vehicle

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert W Call, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rick Hendric...k Dodge Chrysler Jeep RAM

  • 5.0 out of 5
    November 17, 2020

    Our Experience is always Awesome!...That's why I keep coming back!.and for the Coffee! ?but please get the old Coffee machine Back!..?it was Better!..well... ..anyway.......Tyler@ DCJR!...It was a pleasure to have him as our service guy!...Awesome!...Cheerful! and very Professional!..to the End!....First Impression..keep up the good WORK Tyler!..Please keep him...he's a valuable access for your Company and Tyler..may GOD BLESS you in all your ENDEAVORS!..Thank You for caring!??

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Marion And Brenda Brisbane, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    November 10, 2020

    Dean Stump is a great representative of your dealership. From explaining what the repair was, how long it would take and arranging transportation back... and forth from our home.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Judith St. Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! P...lease don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    November 4, 2020

    Safety recall for windshield. Tyres Review and tyres requiring action to inflate.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ezzedine, Raja, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if the...re's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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