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Rick Hendrick Dodge Chrysler Jeep RAM

(873 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Dodge Chrysler Jeep RAM from DealerRater.

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I loved my customer service rep he knew who I was walking

I loved my customer service rep he knew who I was walking up to me very personable very polite even walked me out service was quick

I loved my customer service rep he knew who I was walking

I loved my customer service rep he knew who I was walking up to me very personable very polite even walked me out service was quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christina Jenkins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM.

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When my husband and I almost lost hope in finding a

When my husband and I almost lost hope in finding a vehicle, this dealership came to our rescue. I highly recommend them. Manny was our sales associate that helped us get into the vehicle that we wanted.

When my husband and I almost lost hope in finding a

When my husband and I almost lost hope in finding a vehicle, this dealership came to our rescue. I highly recommend them. Manny was our sales associate that helped us get into the vehicle that we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danielle Smalls, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM!

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Glen in your service department was awesome!

Glen in your service department was awesome! I was traveling and needed a service on my fuel filters on a Saturday. He was courteous and incredibly helpful! Thank you.

Glen in your service department was awesome!

Glen in your service department was awesome! I was traveling and needed a service on my fuel filters on a Saturday. He was courteous and incredibly helpful! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, reviews like this give us motivation and help us ensure we provide high-quality care.

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jimmy was super helpful with explaining the issue with my

jimmy was super helpful with explaining the issue with my truck and the repair was quickly completed thanks very much for your help dave charleston

jimmy was super helpful with explaining the issue with my

jimmy was super helpful with explaining the issue with my truck and the repair was quickly completed thanks very much for your help dave charleston

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, thank you so much for the positive review!

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The buying process was very simple.

The buying process was very simple. They meet my expectations quickly. One of the easiest purchases I?ve made after visiting several other dealers. Great people!

The buying process was very simple.

The buying process was very simple. They meet my expectations quickly. One of the easiest purchases I?ve made after visiting several other dealers. Great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael Remesi, thank you for sharing your positive experience!

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The young lady that took care of me through service was

The young lady that took care of me through service was great. Informative and responsive. Was supposed to have the appraiser give an appraisal of the vehicle, I was solicited. He was not there at the arranged time and day. Was sent an email from him that said sorry we missed you. As I did not follow through.

The young lady that took care of me through service was

The young lady that took care of me through service was great. Informative and responsive. Was supposed to have the appraiser give an appraisal of the vehicle, I was solicited. He was not there at the arranged time and day. Was sent an email from him that said sorry we missed you. As I did not follow through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jeep, thank you; we appreciate your feedback!

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Very great experience at Rick Hendrick Dodge.

Very great experience at Rick Hendrick Dodge. Robbie and skip were great sales associates and helped me throughly through out every process of the transaction. Highly recommend if you?re looking for a new Dodge.

Very great experience at Rick Hendrick Dodge.

Very great experience at Rick Hendrick Dodge. Robbie and skip were great sales associates and helped me throughly through out every process of the transaction. Highly recommend if you?re looking for a new Dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gavin, we're glad you had such a wonderful experience with us!

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I had probably the best experience I've ever had buying

I had probably the best experience I've ever had buying my Jeep. Robbie and Skip were both awesome sales guys! Christian is also amazing in the finance department! This is my second Jeep from this dealership and can't imagine going anywhere else.

I had probably the best experience I've ever had buying

I had probably the best experience I've ever had buying my Jeep. Robbie and Skip were both awesome sales guys! Christian is also amazing in the finance department! This is my second Jeep from this dealership and can't imagine going anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bo Taylor, we're so glad that we were able to go above and beyond your expectations!

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I was greeted by friendly staff and my salesman from when

I was greeted by friendly staff and my salesman from when I bought the jeep 2 years ago stopped to speak. I dropped off the jeep and they called when it was ready. It was so simple.

I was greeted by friendly staff and my salesman from when

I was greeted by friendly staff and my salesman from when I bought the jeep 2 years ago stopped to speak. I dropped off the jeep and they called when it was ready. It was so simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Connie E, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This dealership is always a delight!

This dealership is always a delight! I love being helped by Samantha Mothershead! She is the best!

This dealership is always a delight!

This dealership is always a delight! I love being helped by Samantha Mothershead! She is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jade, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Dodge Chrysler Jeep RAM.

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