Rick Hendrick Dodge Chrysler Jeep RAM

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
191 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 18, 2019

    I had tried to get an appointment two weeks prior to my drive in vivst and the schedule was booked for the two weeks prior to my trip. So I spoke with... Gabe at the service write up desk the next day and he told me if I stop by after work any afternoon they could usuall get me in an out without an appointment within 90 minutes. The next day I pulled in and stopped to see Gabe. he was able to have the oil changed and the tires rotated within 30 minutes. I barely sat down and my Ram was ready for me. Great turn around and pleasant staff as always. Sincerely , Mark Vallier

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  • 5.0 out of 5
    November 13, 2019

    Lois was fantastic! Wonderful representative. I was extremely surprised they were able to repair my Jeep in matter of hours from my initial call.

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  • April 3, 2016

    From the time we existed our vehicle to driving out new car off the lot, we were treated professionally. Our salesman Rob was knowledgeable and listened... to our needs and wants that both my husband and I wanted. He was not pushy yet couldn't do enough to get us into our new car. The finance gentleman explained everything and we did not feel obligated and purchase the extra service package. We have dealt with many different car dealers and being new to the area we feel very confident in choosing Rick Hendrick Dodge Chrysler Dealer.

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  • 5.0 out of 5
    October 22, 2019

    Excellent service! Gabe was responsive and attentive. Service was performed in a timely manner.

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    Dealer Response

    Hi Todd Richardson, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if th...ere's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 21, 2019

    Service was quick and service person was helpful and helpful.

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    Dealer Response

    Hello Peggy, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to b...e of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 17, 2019

    Lois is the most knowledgeable, courteous and efficient service advisor that I have ever worked with. She goes out of her way to ensure that the customer... is happy, whatever it takes. Her honesty, integrity and ability to both diagnose the problem and offer the best soluton are remarkable. Customer service is a demanding field and nobody is ever in a good mood when their car breaks!. Lois' poise and professionalism in this challenging environment made my experience with RH a great (and affordable) one in a tough situation. Things couldn't have been better!

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    Dealer Response

    Ramtruck, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please d...on't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 15, 2019

    Awesome service awesome sales guy Otis Green done business before with them

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    Dealer Response

    Nanna Went Rogue, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! ...Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 14, 2019

    Great service and not a long wait. I was in and out in under an hour.

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    Dealer Response

    Hi Gabe, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anyth...ing additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 11, 2019

    Mark is a great advisor who is very personable and efficient. My car was repaired in a reasonable length of time. The waiting room was clean, and the... complementary coffee was a nice benefit,

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    Dealer Response

    Jeep Lady, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please ...don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

  • 5.0 out of 5
    October 11, 2019

    William and entire team, process and experience were great! Five Stars Guys!

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    Dealer Response

    Micelle, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please do...n't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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