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Chuck's a great service manager. Accepted my vehicle at the appointment time. Delivery was on time. Repair taken care of as requested.
Worst dealership EVER. Do not go here if you are looking for friendliness, Do not come here if you are looking for cleanliness, Do not come here if are... expecting even a fast/easy service! Bob in service and the man who could barley fit himself in my vehicle are especially the worst out of all. Even when I told them give me my key to my vehicle they said to my face "You will not be getting the key to your car back until I give it to you" HOW DARE SOMEONE who doesn't pay for someone else's car or anything not gone you back your stuff when you are demanding it back EVEN IF YOU ALREADY PAID... BEWARE NEVER GO TO THIS DEALERSHIP!
Thank you for your feedback, Keaton. We absolutely strive to provide our customers with an efficient and professional service experience, so we are di...sappointed to hear that yours was not up to par. Please contact us at (973) 200-4513 to discuss your concerns, as your satisfaction is of utmost importance to us.
Outstanding service provided by the staff at Lakeside Chevrolet
Almost a two hour oil change? They were not busy, they had one other car in the bay.... came in for a simple oil change, left two hours later after being... told it should only take about 45min... (which is also too long for an oil change when not busy). Makes me wonder how long it takes to get any other services done here. Take your vehicle somew here else, plenty of other nearby shops.
Nate, thank you for your candid feedback. We apologize for the time it took to service your vehicle, but we?re glad that you brought this to our atten...tion. Please contact us at (973) 200-4513 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Lakeside Chevrolet has a very professional staff. It is a pleasure doing business with them
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs... and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
In and out in under an hour. Good deal on a new truckand fair offer on my trade in. What a car buying experience should be.
Looked at a used vehicle, noticed very worn tires, chipped windshield, dented fender, loose hood latch and typical little dents and scratches. Had cash... in hand and was going to offer $6000 as is since it needed new set of tires and a replacement windshield, which would cost me about $1000. They listed it as $6995. I said I would go half way on the tires and windshield and offer $6500 for it in cash. The sales person with a big sign on his wall "What will it take to sell you a car today" sign went to to talk to his manager to review my offer. I found him in the bathroom instead. He comes back with a $150 reduction in price. What a slap in the face. When asked if this was there best offer, he said yes and stated all our vehicles prices are cash and we don't deal. So don't go to "Friendly Chev" if you want to work out a deal. Rockford Ford down the road was much more willing to work out a deal with me.
The dealer advertises a truck on their site but yet it continues to be advertised.
Gary It's extremely important to us that we are providing the very best of products and services to you and your family! I apologize that somehow you ...felt we were dishonest. I would like to speak with you at your convenience so that I can review with you what happened. Our primary goal has always been to give the best value and service possible. Please contact me at your convenience. Danny Seed, General Manager
Blake was a great help I will send my friends Nice friendly and not pushy