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Group 1 Ford of Rockwall

(4,073 reviews)
Visit Group 1 Ford of Rockwall
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award
New (888) 566-6051 (888) 566-6051
Used (888) 255-3752 (888) 255-3752
Service (972) 200-1896 (972) 200-1896

Inventory

See all 512 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2006.
Our Team Would Like to Welcome You to Rockwall Ford!

At Rockwall Ford we provide our customers with complete satisfaction. Whether they are browsing for a new Ford or currently need servicing for their vehicle or truck our friendly team is standing by to offer their support. We take pride in our community! If you have any questions for us please don't hesitate to ask. Our inventory is available for viewing online as well as information on internet specials we offer on select new Fords and used cars. We proudly serve Rockwall Heath Forney Rowlett Garland Mesquite Sunnyvale and Fate areas.
Shop the Rock for Rock-bottom deals!

Service center

Phone number (972) 200-1896

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(4,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Ford of Rockwall from DealerRater.

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Michael Leach was fantastic. Answered all my questions, kept me informed of the work being done and vehicle was done in short time

Michael Leach was fantastic. Answered all my questions, kept me informed of the work being done and vehicle was done in short time

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I needed a new battery and showed up just before noon and they had it replaced and I was out at 12:30 pm… Extremely fast for a dealership

I needed a new battery and showed up just before noon and they had it replaced and I was out at 12:30 pm… Extremely fast for a dealership

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Best experience thank to Robert and Bradley!! Definitely made the whole process smooth and quick!

Best experience thank to Robert and Bradley!! Definitely made the whole process smooth and quick!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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xxxx poor communication won’t return or answer calls wouldn’t use again or buy a truck from here.

xxxx poor communication won’t return or answer calls wouldn’t use again or buy a truck from here.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent work. Fast turnaround. Knowledgeable. Yada. Yada. Yada yada yada. Butta bing. Butta boom yes

Excellent work. Fast turnaround. Knowledgeable. Yada. Yada. Yada yada yada. Butta bing. Butta boom yes

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Group 1 is helpful, communicative, and professional. I drive 20-30 minutes to this specific location to get maintenance on my car.

Group 1 is helpful, communicative, and professional. I drive 20-30 minutes to this specific location to get maintenance on my car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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If you are in the market for a new vehicle, then look no further. Rockwall Ford is amazing and led byGM Jeff Hicks. We just purchased our 4th truck from them and Misty Day provided excellent sales service. Why look anywhere else when you are already at the best?

If you are in the market for a new vehicle, then look no further. Rockwall Ford is amazing and led byGM Jeff Hicks. We just purchased our 4th truck from them and Misty Day provided excellent sales service. Why look anywhere else when you are already at the best?

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Greg, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great work, the wait time wasn?t long and the employee was awesome with excellent customer service. I will request him every time I visit.

Great work, the wait time wasn?t long and the employee was awesome with excellent customer service. I will request him every time I visit.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Chris, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

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Was greeted immediately when I arrived at the dealership, vehicle was service alot faster than expected. I would definitely recommend using Group 1 in Rockwall Texas

Was greeted immediately when I arrived at the dealership, vehicle was service alot faster than expected. I would definitely recommend using Group 1 in Rockwall Texas

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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Was able to drop off at a moments notice. Excellent and professional customer service by all employees.

Was able to drop off at a moments notice. Excellent and professional customer service by all employees.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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