Rockwall Ford

4.7
(846 reviews)
Visit Rockwall Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 566-6051 (888) 566-6051
Used (888) 255-3752 (888) 255-3752
Service (972) 200-1896 (972) 200-1896

Inventory

See all 176 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2006.
Our Team Would Like to Welcome You to Rockwall Ford!

At Rockwall Ford we provide our customers with complete satisfaction. Whether they are browsing for a new Ford or currently need servicing for their vehicle or truck our friendly team is standing by to offer their support. We take pride in our community! If you have any questions for us please don't hesitate to ask. Our inventory is available for viewing online as well as information on internet specials we offer on select new Fords and used cars. We proudly serve Rockwall Heath Forney Rowlett Garland Mesquite Sunnyvale and Fate areas.
Shop the Rock for Rock-bottom deals!

Service center

Phone number (972) 200-1896

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.7
(846 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Klaus Koch

Service department always efficient and competent advisors. No unnecessary upsales.

Dealer response

Thank you for your feedback, glad we could be at your service!

5.0

Ford Transit

Seamless. Melissa told me how the service would go, and that's how it went. I'm a fan of any person or service that can make life a little easier, and Rockwall Ford did just that.

Dealer response

Thank you for your kind words for Melissa! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

5.0

Service Review

Brian was amazing! I was running a little behind this time for my 12pm appointment slot. It still took 3 hours for service to be completed. I'm unsure what the turn around timing is for oil change/tire rotation but 3 hours seems a little long. I'm still very pleased with the service that was performed and the attention that I received.

Dealer response

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager jhicks@rockwallford.com

5.0

Retired

Ron as always was excellent and courteous. Service was explained to me and was completed expeditiously.

Dealer response

Thank you, Edward for the positive review. We're glad that Ron provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

5.0

kraftydon@suddenlink.net

Great car. Excellent sales associate. Great experience.

Dealer response

Thank you for the review, Donald! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

5.0

At Home Service

Very business orientated and professional. Very polite.

Dealer response

Thank you for your feedback glad we could be at your service!

5.0

Oil change

Went for an oil change and inspection. My service advisor Keith was awesome. The work was finished before he said it would be done.

Dealer response

Thank you, Duane for the positive review. We're glad that Keith provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

5.0

Great dealership!

One of the better experiences I?ve had dealing with a dealership. I would definitely buy from them again!

Dealer response

Congratulations on your new car, Kylee! Thanks for the review.

4.0

Title

Why do I have to write something all the time. Just wanted to have oil change

Dealer response

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager 972.290.2200 jhicks@rockwallford.com

4.8

Rockwall Ford #1

Great service, helpful people… they kept me informed every step of the way. They answered all my questions. I didn’t have to wait very long at all. Rockwall Ford #1

Dealer response

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

Read all 846 reviews