Reviews
Klaus Koch
Service department always efficient and competent advisors. No unnecessary upsales.
Thank you for your feedback, glad we could be at your service!
Ford Transit
Seamless. Melissa told me how the service would go, and that's how it went. I'm a fan of any person or service that can make life a little easier, and Rockwall Ford did just that.
Thank you for your kind words for Melissa! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Service Review
Brian was amazing! I was running a little behind this time for my 12pm appointment slot. It still took 3 hours for service to be completed. I'm unsure what the turn around timing is for oil change/tire rotation but 3 hours seems a little long. I'm still very pleased with the service that was performed and the attention that I received.
Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager jhicks@rockwallford.com
Retired
Ron as always was excellent and courteous. Service was explained to me and was completed expeditiously.
Thank you, Edward for the positive review. We're glad that Ron provided you with an excellent experience with your recent service visit. We look forward to your business with us again!
kraftydon@suddenlink.net
Great car. Excellent sales associate. Great experience.
Thank you for the review, Donald! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
At Home Service
Very business orientated and professional. Very polite.
Thank you for your feedback glad we could be at your service!
Oil change
Went for an oil change and inspection. My service advisor Keith was awesome. The work was finished before he said it would be done.
Thank you, Duane for the positive review. We're glad that Keith provided you with an excellent experience with your recent service visit. We look forward to your business with us again!
Great dealership!
One of the better experiences I?ve had dealing with a dealership. I would definitely buy from them again!
Congratulations on your new car, Kylee! Thanks for the review.
Title
Why do I have to write something all the time. Just wanted to have oil change
Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager 972.290.2200 jhicks@rockwallford.com
Rockwall Ford #1
Great service, helpful people… they kept me informed every step of the way. They answered all my questions. I didn’t have to wait very long at all. Rockwall Ford #1
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!