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Rockwall Ford

(3,227 reviews)
Visit Rockwall Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 566-6051 (888) 566-6051
Used (888) 255-3752 (888) 255-3752
Service (972) 200-1896 (972) 200-1896

Inventory

See all 579 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2006.
Our Team Would Like to Welcome You to Rockwall Ford!

At Rockwall Ford we provide our customers with complete satisfaction. Whether they are browsing for a new Ford or currently need servicing for their vehicle or truck our friendly team is standing by to offer their support. We take pride in our community! If you have any questions for us please don't hesitate to ask. Our inventory is available for viewing online as well as information on internet specials we offer on select new Fords and used cars. We proudly serve Rockwall Heath Forney Rowlett Garland Mesquite Sunnyvale and Fate areas.
Shop the Rock for Rock-bottom deals!

Service center

Phone number (972) 200-1896

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(3,227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rockwall Ford from DealerRater.

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Service department was responsive on an somewhat unusual

Service department was responsive on an somewhat unusual repair on an RV. Will use this dealership again.

Service department was responsive on an somewhat unusual

Service department was responsive on an somewhat unusual repair on an RV. Will use this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My car was there for repair for a week.

My car was there for repair for a week. $2200 later, I picked it up, drove for an hour to my home, and che ckeck engine light came on. I called to ask them if the technician forgot to reset it and they told me that he didn't and I should go back because it might be serious.Another hour back and 30 minutes later, I was told to go back home, everything is fine, the technician forgot to reset the light. At least they didn't bill me for it.

My car was there for repair for a week.

My car was there for repair for a week. $2200 later, I picked it up, drove for an hour to my home, and che ckeck engine light came on. I called to ask them if the technician forgot to reset it and they told me that he didn't and I should go back because it might be serious.Another hour back and 30 minutes later, I was told to go back home, everything is fine, the technician forgot to reset the light. At least they didn't bill me for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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i really like the service department, I have used Anthony

i really like the service department, I have used Anthony Moses as my service advisor, for many years. He has taken good care of me and my trucks. He is very knowledgeable and answers all my questions.

i really like the service department, I have used Anthony

i really like the service department, I have used Anthony Moses as my service advisor, for many years. He has taken good care of me and my trucks. He is very knowledgeable and answers all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience with Carlos.

Great experience with Carlos. He was quick with communication and made sure we got the deal done. He made it quick and easy.

Great experience with Carlos.

Great experience with Carlos. He was quick with communication and made sure we got the deal done. He made it quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Making an appointment was easy.

Making an appointment was easy. They got my truck in for an oil change and back out very fast

Making an appointment was easy.

Making an appointment was easy. They got my truck in for an oil change and back out very fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very happy with my visit today at Rockwall Ford.

Very happy with my visit today at Rockwall Ford. Great service friendly atmosphere and the wait was not too long.

Very happy with my visit today at Rockwall Ford.

Very happy with my visit today at Rockwall Ford. Great service friendly atmosphere and the wait was not too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional especially with the greeting took great

Very professional especially with the greeting took great care of my vehicles and I very on point when asked a question

Very professional especially with the greeting took great

Very professional especially with the greeting took great care of my vehicles and I very on point when asked a question

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The experience was exceptional from start to finish Rocko

The experience was exceptional from start to finish Rocko and Jeremy took very good care of us.

The experience was exceptional from start to finish Rocko

The experience was exceptional from start to finish Rocko and Jeremy took very good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an easy time finding the right truck.

I had an easy time finding the right truck. The sales person Jeff was very helpful. Second truck I bought from Rockwall ford. He even worked on his day off.

I had an easy time finding the right truck.

I had an easy time finding the right truck. The sales person Jeff was very helpful. Second truck I bought from Rockwall ford. He even worked on his day off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible customer service.

Horrible customer service. Do not recommend this dealership at all.. All they care about is money like usual. Once you leave the lot they will not speak to you again.

Horrible customer service.

Horrible customer service. Do not recommend this dealership at all.. All they care about is money like usual. Once you leave the lot they will not speak to you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roy,   I am sorry that you are having an issue with the store but I cant tell how to help from your post. Please call me @ 972.290.2200 to discuss your concerns.   Jeff Hicks General Manager jhicks@Group1Auto.com

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