Hoover Chrysler Dodge Jeep RAM

Reviews

3.8
(44 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

DO NOT BUY FROM THIS DEALERSHIP! I purchased a car from...

DO NOT BUY FROM THIS DEALERSHIP! I purchased a car from them on 9/21/2020 and it stopped working 10/17/2020. I called and spoke to Sqaney, the manager who said, "the car you purchased is a wholesale vehicle and we don't make money off of those cars". So because "he does not make money off of the car he sold me for $3,300, he does not offer any compensation for the car he sold me less than a month ago!!!! BUYERS BEWARE, THEY DO NOT STAND BEHIND THEIR CARS!!!!! Sqaney, manage of Hoover Chrysler Dodge Jeep RAM of Moncks Corner is unwilling to make any compensation for the lemon they sold me. I live in Hawaii and purchased this car from my daughter who is recently divorced with three school age children who is working three jobs to support herself and her children. This automobile is extremely important to her survival, it gets her to work. Hoover Chrysler Dodge Jeep RAM of Moncks Corner is devoid of moral respect to take advantage of our family. To HOOVER CHRYSLER DODGE JEEP RAM OF MONCKS CORNER $3,300 is worth more to them than support the community with a good reputation and high moral code of ethics. Same on them! I am pushing this as far as I can based on principle.

1.0

I would not recommend this place ever in my life the,...

I would not recommend this place ever in my life the, sales manager I dealt with did not even care to help me he let me walk out! not only that the vehicle was listed for 27,500 at the end of the day It turn to 32,000. The sales lady I worked with did the best she can no complaints on her but there is some suspicious activity there the truck had 54,000 miles in the pictures and on Carfax it had 66,000 it was a 2014 F150 and then the turbo went out while I was there and for them to even Asked me to fix it is ridiculous I was out of payment at 4:50 something around that and they said that they would drop me down to 350 a month if I took and fix the turbo myself what kind of shady business does this don’t ever ever ever ever ever go to this place they are chumps. I will be failing report on them!

1.0

COVID WARNING!!Very low trade offers and then they...

COVID WARNING!! Very low trade offers and then they jacked up advertised prices to cover value of trade-in. Also the car I came to look at did not have some of the features advertised. Shop carefully or elsewhere. The car was DIRTY inside and out, which really surprised us due to COVID-19 and was missing a head-rest, which is a safety item. I did not want to drive the car because it was not cleaned and it was obvious!! I think the car I wanted to trade in might have been in better condition. Then they tried to tell me that the car I was looking at had $3K spent on it in their shop....Really? it only had 38k miles on it...Very Unlikely...That would show a true lack of maintenance which should throw a bunch of red flags. I don't think a person could get a fair and honest deal here.

5.0

I saw the ad "cash for clunkers" on Facebook. Called the...

I saw the ad "cash for clunkers" on Facebook. Called the store and scheduled a visit. They were very friendly on the phone and helped me setup a time. Very quick, efficient, and friendly service. Our salesman was Donny. He did an amazing job in helping my wife and I with our purchase. They gave us a great deal on our trade in and our new vehicle. It was an effortless transaction with straightforward service. Would highly recommend for someone looking to purchase a new vehicle.

5.0

We didn't have an appointment as we were traveling...

We didn't have an appointment as we were traveling through Moncks Corner and we had an issue with our 2019 Ram 3500. They diagnosed the problem as the drive shaft, and ordered the part which arrive the next day. They took us in immediately and had us out in less than 4 hours. Special shout out to Matt (service advisor) and the service manager John who went above and beyond and got us back on the road so quickly.

5.0

I absolutely love my new car! The staff at Hoover was...

I absolutely love my new car! The staff at Hoover was very Friendly and knowledgeable. I was very pleased with the friendliness of the staff and management. I would definitely recommend this dealer to family and friends.

5.0

Made the deal via text/ phone. Short time at dealership....

Made the deal via text/ phone. Short time at dealership. Did exactly what they said they would. Great vehicle at a good price. We highly recommend them to all.

4.0

Went there on a whim to check out a vehicle listed on the...

Went there on a whim to check out a vehicle listed on the web. No pressure. The vehicle was immaculate, bought it! Price was right!

5.0

Just purchased a new truck and dealt with Kwamaine Young....

Just purchased a new truck and dealt with Kwamaine Young. He is very knowledgeable, honest and kind. He doesn't beat around the bush or try to be slick...great guy. I will definitely send my friens to him.

1.0

The only thing good I can say about this place is the car...

The only thing good I can say about this place is the car we purchased was priced lower than we could find anywhere else. The sales staff was horrible and extremely unorganized. They told me they could have me in and out in 30 min or Less if I sent them all the info they needed so I did and they took about 2hrs to do there part because they didn't do what they told me they would. Last car ever purchased from this dealership even if mine breaks down across the road.