AutoNation Ford Frisco

Oscar and the entire team at AutoNation Ford were great. They handled my issue with complete professionalism and efficiency. I was informed and received regular status updates. My vehicle repair was handled with complete efficiency.

First day serving dealer charged 700$ and returned back the car . After 2 days again same issue and charged another 500$ . Diagnosis is not done properly . Labour rate is costly compared to other shops and no guarantee will work for at least 1 week .

Mr. Josh made this entire process run smoothly from start to finish. I appreciate his awesome work

DT Carter was an awesome salesman. Delivered my vehicle 3 hrs away. Excellent customer service. Salesman very friendly. He helped me get the discount and I was very pleased

Felt stranded in Frisco. My normal dealership for my needs is in Dallas. Relieved to find out AutoNation Ford Frisco was only 5 minutes away. Joshua McCaffrey Service Advisor greeted me with a smile. My stress level was immediately lowered. Explained my problem, he was very patient and understanding while I decided what to do. I asked him if the part needs to be replaced how much? He looked up the replacement cost for me just in case. I asked him to write up the ticket and he said let's just see what they find. While only waiting a very sort time he said "Let me go and see how things are going". He came back with his smile and told me what they found and that it was fixed. AutoNation should be blessed to have Joshua as a Service Advisor. His compassion, understanding, empathy is a character trait very rare these days. Thank you Joshua for making me feel like I mattered and all your help in my time of need. Your the BEST!!!!

I appreciate having my vehicle delivered to my home. The repairs seem to have been done well. I appreciate having my vehicle delivered to my home. The repairs seem to have been done well.

Michael, our sales guy was very patient and worked hard to make our deal happen. Service was very good!

We had a first responders discount after promising it was on there, it was never put on the deal. Also, promised a rate and when we went to sign increased it by a 1%

Gracias para Angel y Maria, por el excelente servicio que me ofecieron y por la promesa de encontrarme la 2nd llave de la camioneta.

Quick and responsive team. They worked on the deal until we got where we needed on the vehicle we wanted. Left the dealership happy in the new-to-us vehicle.