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Quality Chevrolet Escondido

(1,453 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

About our dealership

Quality Chevrolet is the number one 5-star rated Chevy Dealer on Cars.com!! We are also the only dealer that gets people the very best deals on the cars they love (we haveprograms no other dealer has.

Bad credit-no problem. Underwater in your trade-no problem. Payments too high-no problem.

Our service department has more Master Techs than any other Chevy dealer in the San Diego area. Customer service is the main goal we have 100% of the time. Not getting treated like "royalty" you should be. Stop by our service dept.
We Sell "YES!!" We get it done better than anyone else promise.

Service center

Phone number (760) 298-5015

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Chevrolet Escondido from DealerRater.

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Ed was great with helping us and has been great with

Ed was great with helping us and has been great with communication. It was a great experience.

Ed was great with helping us and has been great with

Ed was great with helping us and has been great with communication. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I'm thrilled to hear that Ed provided excellent assistance and communication during your experience at Quality Chevrolet Escondido. We appreciate your feedback and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Very well priced and very friendly service as good as

Very well priced and very friendly service as good as I’ve ever received. Everything was done quickly and efficiently

Very well priced and very friendly service as good as

Very well priced and very friendly service as good as I’ve ever received. Everything was done quickly and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Five hours to buy a car is way too long.

Five hours to buy a car is way too long. The service was ok we are aware that we are not the only ones buying a car, but five hours not acceptable. We like the car that's why we stayed that long. This is are sixth car we have bought, not happy how long it took to buy this car.

Five hours to buy a car is way too long.

Five hours to buy a car is way too long. The service was ok we are aware that we are not the only ones buying a car, but five hours not acceptable. We like the car that's why we stayed that long. This is are sixth car we have bought, not happy how long it took to buy this car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Quality Chevrolet Escondido. I appreciate your feedback regarding the duration of your car purchase. While we strive to provide a seamless experience, I understand that a five-hour process can be frustrating. Your satisfaction is important to us, and we will take your comments into consideration as we aim to improve our efficiency. If you have any further concerns, please don’t hesitate to reach out to me directly. We hope you enjoy your new car! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Everyone is nice and friendly!

Everyone is nice and friendly! The dealership has lots of cars in stock with varies of colors. Pleasant test drive and excellent communication. I am glad I made the deal for my new car.

Everyone is nice and friendly!

Everyone is nice and friendly! The dealership has lots of cars in stock with varies of colors. Pleasant test drive and excellent communication. I am glad I made the deal for my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad that you found everyone at Quality Chevrolet Escondido to be nice and friendly, and that you enjoyed a pleasant test drive. It’s great to know you’re happy with your new car. We appreciate your business and look forward to seeing you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Making a service appointment, dropping off the vehicle,

Making a service appointment, dropping off the vehicle, and completion of the work was easy, fast, and Juan kept me updated throughout the process. Excellent customer service...will continue to be a customer!

Making a service appointment, dropping off the vehicle,

Making a service appointment, dropping off the vehicle, and completion of the work was easy, fast, and Juan kept me updated throughout the process. Excellent customer service...will continue to be a customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you had an easy and fast experience with us at Quality Chevrolet Escondido, and that Juan provided you with excellent customer service. We appreciate your loyalty and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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They are too expensive and lack enough knowledge on your

They are too expensive and lack enough knowledge on your wide spectrum of car part categories. Every time I go there I know they will rip me off and don't feel safe with their recommendations.

They are too expensive and lack enough knowledge on your

They are too expensive and lack enough knowledge on your wide spectrum of car part categories. Every time I go there I know they will rip me off and don't feel safe with their recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Sherie. I understand your concerns about pricing and the knowledge of our team at Quality Chevrolet Escondido. Your feedback is important, and I encourage you to reach out to me directly so we can discuss your concerns further. We appreciate your input and are always looking to improve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Good service for communication problem is not fixed.

Good service for communication problem is not fixed. Nothing in the report about my problem.

Good service for communication problem is not fixed.

Good service for communication problem is not fixed. Nothing in the report about my problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I understand that the communication regarding your issue was not as clear as it should have been, and I appreciate your feedback. Please feel free to reach out to Quality Chevrolet Escondido directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure we meet your expectations. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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My service advisor, Juan, has always been honest, super

My service advisor, Juan, has always been honest, super professional, and accommodating. He is the only one that I trust my Silverado with.

My service advisor, Juan, has always been honest, super

My service advisor, Juan, has always been honest, super professional, and accommodating. He is the only one that I trust my Silverado with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that Juan has provided you with honest and professional service. At Quality Chevrolet Escondido, we strive to build trust with our customers, and it's great to know that your Silverado is in good hands with him. We appreciate your loyalty and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Quality Chevrolet gave me a great experience.

Quality Chevrolet gave me a great experience. The staff was friendly and helpful, and the service was quick and professional.

Quality Chevrolet gave me a great experience.

Quality Chevrolet gave me a great experience. The staff was friendly and helpful, and the service was quick and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Yza! We are thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing friendly, helpful service, and we're glad to know it made a positive impact on your visit. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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Quality Chevrolet was able to determine what my problem

Quality Chevrolet was able to determine what my problem was and got it fixed the same day.

Quality Chevrolet was able to determine what my problem

Quality Chevrolet was able to determine what my problem was and got it fixed the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that Quality Chevrolet Escondido was able to identify and resolve your issue the same day. We appreciate your kind words and hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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