Reviews
Great Service
It always a good experience at Quality Chevrolet, I bring both of my Chevrolets here for service.
Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Purchased truck from quality Chevy
Absolutely amazing all around car dealership. We met the owner Joe and he was super nice and really good throughout the process. Would never buy a truck anywhere else.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bait and switch lies and fuzzy math
Advertised a great price on a new camaro. All is well to the closer came and showed me dealer add-ons that I did not want-but they refused to deal unless I bought them. Bait and switch tactics. Add-ons: "paint protection" I call this wax, what do you call it? "Interior protection" I call this scotchguard. Finally, "theft protection" a bunch of metal stickers on panels. Thieves have razor blades, so yeah not really theft protection. Their math was fuzzy and I had to go over and over with the closer guy. You know when they bust out a 4 square and talk payment it is bad. I talk price not payment. I should have walked. I almost did walk. You shouldn't even set foot in there so you don't have to decide to walk or not. Also they denied an approved incentive I had from GM said "only worth 200" but was worth 1750 then put 0 for it and were dumb enough to put it in writing I will be complaining to GM Financial as soon as the financing is completed Also tried to rip me off on apr---3.29 is GM's best rate, tried to get me to sign on 3.99 Sorry I have an 800 plus credit score. xxxx!
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Jonathan Preston
Nice truck buying experience. Quality Chevrolet was able to reserve a truck on deposit I was having difficulty finding at other dealers. Quality Chevrolet also helped get exactly the truck I was looking for.
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great deal, they have salesmen with integrity!
I regularly buy cars every few years so I'm used to it. I bought a Silverado Z71 4x4 from them last year and I am very pleased with the deal! They had an ad for a brand new Silverado and I e-mailed them to see if there were surprises in the price but they assured me the price I saw would be the price. I went down there and the original guy wasn't there but the new guy, Joven, was aware of the price. No problem at all! I bought it at what they said it would be and it was an incredibly great deal. They don't play games at all and I really appreciated that! The service department is great. I actually enjoy my time there.
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Internet sales
I agreed to pay the asking price add a new Chevy SUV. I confirmed with the sales manager that I would purchase a vehicle at the asking price as it was fair. That was then forwarded to the Internet sales manager to complete the deal. After running my credit he began to ask me questions about what other discounts I might qualify for. However these discounts we’re only revealed to me when I began asking repeated questions. The Internet sales manager began to lie to me and then became hostile when I stated that these were manufacture discounts that were only revealed after the price was agreed-upon and that they should go to me. He began lying once again, telling me that the manufacturer discounts I qualified for were already wrapped into the price..... Even though he had no knowledge of them until after we agreed on a price. Needless to say, I bought a car from another dealer.
Thank you for alerting us to this issue, David. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Extra special customer service
Excellent customer service and great buying experience. I drove from Chula Vista to this dealership and it?s well worth the drive.
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Purchased 2020 Silverado 1500
I have purchased with you before and you have an excellent service department. Your salesmen were helpful, not pushy and I would definitely recommend Quality Chevrolet to my family and friends
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bought a new 2020 Chevrolet Traverse!
I went to Quality Chevrolet looking for a miracle worker and Norman was just that. I was having car trouble with my previous vehicle and just wanted to move on with something brand new. Norman helped me purchase a 2020 Traverse and I was truly over the moon! The entire staff here was so helpful and made sure I got the best deal possible. I am beyond thankful for the experience I had here and will definitely be going back for any future purchases! Thank you Quality Chevrolet and thanks Norman for being so amazing!!!
Great dealership
Nice people - Espesially Maria (service advisor) Quick attentive professional