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Quality Chevrolet Escondido

(1,379 reviews)
Visit Quality Chevrolet Escondido
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(1,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Chevrolet Escondido from DealerRater.

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They were really good with communication and letting me

They were really good with communication and letting me know when the parts came in and when it was finished. Also quick and getting my truck back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! I appreciate your kind words about the communication and efficiency at Quality Chevrolet Escondido. It's great to hear that your truck was serviced quickly and that we could keep you informed throughout the process. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Customer related, very friendly.

Customer related, very friendly. All employees are very knowledgeable in all aspects of your vehicle services and repairs. Won't go anywhere else even for future vehicle purchases,great job to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Quality Chevrolet Escondido! I truly appreciate your feedback about our friendly and knowledgeable team. It's wonderful to hear that you plan to return for future vehicle purchases. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Great job.

Great job. Walked in to the dealership my car was diagnosed quickly with a quote in hand under 30 mins from arrival. No questions to ask simple and easy thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! I am thrilled to hear that your experience at Quality Chevrolet Escondido was quick and hassle-free. Our team is dedicated to providing efficient service, and it’s great to know we met your expectations. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Alex Montes always very friendly and professional.

Alex Montes always very friendly and professional. Love this dealership. Thank you very much Alex 😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Alex at Quality Chevrolet Escondido. Our team strives to provide friendly and professional service, and we're glad you love our dealership. We look forward to seeing you again soon! 😃 Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Thank you for all your help and assistance during our

Thank you for all your help and assistance during our purchase. We are excited to be driving in our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you are excited about your new car. At Quality Chevrolet Escondido, we always strive to provide the best assistance during the purchasing process. We appreciate your support and look forward to seeing you again soon! Enjoy your new ride! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

We came to Quality Chevrolet as a 1st time customer.

We came to Quality Chevrolet as a 1st time customer. I called about a new 2025 Tahoe they had on their lot. Lewis was the one I spoke with and he was incredibly helpful. Answered all my questions and even texted me with more information. I made an appointment for the following day to look and test drive the car. Lewis was nice, professional, helpful, answered all our questions and made us a great deal. Before going there my husband looked at their reviews and had great reviews and Lewis was mentioned in a few, so I was already pleased that Lewis was our sales representative. Definitely pleased with our purchase as everyone in their office was professional and courteous. I will definitely refer friends and family to Quality Chevrolet. Thank you for making our buying experience a great one.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Lindsay! I'm thrilled to hear about your experience at Quality Chevrolet Escondido, especially with Lewis. It’s fantastic that he was able to assist you so thoroughly and make your first purchase of the 2025 Chevrolet Tahoe a great one. Your recommendation means a lot to us, and we truly appreciate you sharing your positive experience. We look forward to seeing you again and hope you enjoy your new Tahoe! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

It was my husband who took my car I'm sure everything was

It was my husband who took my car I'm sure everything was fine, my husband took my car and was home within 3 hours. Although I wanted them to check out a service message on my dash board, but I'm not sure they really did figure it out..

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for choosing Quality Chevrolet Escondido. I appreciate your feedback regarding your husband's visit. It's important to us that every concern is addressed, including any service messages on your dashboard. If you have further questions or need assistance, please feel free to contact me. We look forward to ensuring your vehicle is fully taken care of! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

I love quality Chevrolet.

I love quality Chevrolet. I got free oil changes for life with my Chevy Silverado trail boss that I bought from Brock in sales. So I decided to have the rest of my routine service done with Jose in service and was pleased to find out they covered some extra stuff under warranty for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I'm delighted to hear about your positive experience with Quality Chevrolet Escondido. We're thrilled that you took advantage of the free oil changes for life with your Chevy Silverado Trail Boss and that Jose was able to assist you with your routine service, including the extra warranty coverage. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Christian was amazing!

Christian was amazing! Great service from him 10/10. Thanks for helping me get into the trax!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! I truly appreciate your kind words and am thrilled to hear that you had such a great experience with our team at Quality Chevrolet Escondido. We're glad you love your Trax! If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Kathleen is the best.

Kathleen is the best. Keeps me up to date on repairs. Repairs are completed on time and within the estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dave, for your kind words! We’re thrilled to hear that you had a positive experience with our team at Quality Chevrolet Escondido and that Kathleen kept you well-informed throughout the repair process. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com