Reviews
My experience with Walter and your company was a stress
My experience with Walter and your company was a stress free and pleasant one. I got the vehicle i was looking for and the i spent a total of 20 minutes with the whole ordeal. Took longer to drive there. lol I high recommend this place if you need a truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Quality Chevrolet Escondido! We appreciate your kind words about your stress-free and pleasant experience with Walter. We're thrilled to hear that you found the vehicle you were looking for and that the process was quick. We look forward to welcoming you back and appreciate your high recommendation, especially for those in need of a truck. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very friendly.
Very friendly. The oil change was done quickly and the service was efficient t and excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Quality Chevrolet Escondido for your efficient oil change and excellent service experience. We appreciate your positive feedback and hope to see you again for your future vehicle needs! Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I have serviced my 2013 Chevy Malibu at this Dealership
I have serviced my 2013 Chevy Malibu at this Dealership ever since I purchased it at this Quality Chevrolet Dealership. I have NEVER had anything but SUPERB SERVICE from the outstanding Service Rep to the courtesy Car wash and everything in between. TOP NOTCH SERVICE DEALERSHIP.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Quality Chevrolet Escondido for your 2013 Chevy Malibu service! We are thrilled to hear about your superb experience with our Service Rep and the courtesy car wash. We are dedicated to providing top-notch service, and we look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bill Smigiel is AWESOME!
Bill Smigiel is AWESOME! Most professional service center representative I have ever met. Give the man a raise!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Quality Chevrolet Escondido, John! We're thrilled to hear that Bill provided you with exceptional service. We truly appreciate your feedback and will make sure to acknowledge his hard work. We look forward to welcoming you back in the future - see you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
He was very helpful and knowledgeable.
He was very helpful and knowledgeable. He made us feel like he genuinely cared about our experience. He was awesome!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Quality Chevrolet Escondido and for sharing your experience with us! We are thrilled to hear that our team member provided you with helpful and knowledgeable service, making you feel valued and cared for. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Best experience at a domestic dealer in a long time,
Best experience at a domestic dealer in a long time, prices are a little high but that's the norm now. It's ok to pay a little more if the level of service matches and here it does.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Quality Chevrolet Escondido for your recent purchase! We appreciate your kind words about our service. Your satisfaction is our top priority, and we are glad to hear that it is reflected in your experience. We look forward to welcoming you back and exceeding your expectations again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Kenny was very professional and made my buying experience
Kenny was very professional and made my buying experience easy, Yadira also was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Quality Chevrolet Escondido for your buying experience! We are thrilled to hear that Kenny and Yadira provided you with professional and helpful service. We look forward to assisting you again next time. Thank you for sharing your positive experience! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
No loyalty to lifelong customers, horrible customer
No loyalty to lifelong customers, horrible customer service. Very disappointed in the quality of service received from both the dealer and GM Corp. see my ticket issued with GM.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, Bee. We truly value our customers' experiences, and we are disappointed to hear that you were not fully satisfied with the service provided. Your feedback is important to us, and we would like to ensure that your concerns are addressed. Please feel free to reach out to me directly so I can discuss this further. We appreciate your loyalty as a lifelong customer and hope to have the opportunity to make things right. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I initially showed up just to test drive the Chevy Trax
I initially showed up just to test drive the Chevy Trax and get a quote on the vehicle I was potentially trading in. Kenneth was great, I appreciated that he didn't pressure me and respected what I was asking for with upmost patience. Honestly turned out to be a fun experience that I was initially dreading so thank you! Didn’t expect to get what I wanted then and there 👍
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Kenneth provided you with a pressure-free and patient service during your visit to Quality Chevrolet Escondido. We strive to make the car-buying process enjoyable and seamless for our customers. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
everything went flawlessly salesman was knowledgeable
everything went flawlessly salesman was knowledgeable and very helpful beat another offer as promised even delivering the car to my home as my time was precious do to my wife's condition thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Quality Chevrolet Escondido for your recent vehicle purchase! We are thrilled to hear that everything went flawlessly and that our salesman was knowledgeable and helpful. We always strive to exceed expectations and are glad we could beat the other offer. It was our pleasure to deliver the car to your home. We truly appreciate your kind words and your business. If you ever need anything in the future, please don't hesitate to reach out. Thank you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com