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Bill Utter Ford

(4,348 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Inventory

See all 735 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2005.
In 1956 Bill Utter Sr and his wife Virginia opened the doors to their new Ford dealership in downtown Denton and began a new family tradition - a tradition of offering the best Ford products and services to North Texas families.

In the early days they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect as they would any friend. Many of those customers did become lifelong friends and so the days turned into years and the business grew from one referral to another to serve generations.
Utterly Affordable Since 1956

Service center

Phone number (888) 430-0160

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Omar Romero headshot
Omar Romero
Service Advisor
(28 reviews) certified badge
Eddie Church headshot
Eddie Church
Service Advisor
(353 reviews) certified badge
Adam (Deal Maker) Russell headshot
Adam (Deal Maker) Russell
Master Sales Consultant
(113 reviews) certified badge
Perry Eggelston headshot
Perry Eggelston
Fixed Operations Director
(108 reviews)
Ken Schmitz headshot
Ken Schmitz
Pre-Owned Sales Manager
(95 reviews)
Roberto Barrios headshot
Roberto Barrios
Sales Consultant
(67 reviews)
Patrick Nixon headshot
Patrick Nixon
Service Director
(41 reviews)
Claire Jimenez headshot
Claire Jimenez
Aftermarket Specialist
(37 reviews)
Mike Richardson headshot
Mike Richardson
Business Development Director
(33 reviews)
Ivan Barrios headshot
Ivan Barrios
Sales Consultant
(29 reviews)
Monty Elbert headshot
Monty Elbert
Production Manager
(20 reviews)
Megan Meredith headshot
Megan Meredith
Service Advisor
(18 reviews)
Kason Edwards headshot
Kason Edwards
Service Advisor
(16 reviews)
Logan Moore headshot
Logan Moore
Sales Consultant
(11 reviews)
Dean Hudkins headshot
Dean Hudkins
Service Advisor
(9 reviews)
Mike Wilkins headshot
Mike Wilkins
Service Advisor
(9 reviews)
Doyle Chaffin headshot
Doyle Chaffin
Sales Consultant
(237 reviews)
Joey Desurne headshot
Joey Desurne
Service Advisor
(17 reviews)
Cory Cuellar headshot
Cory Cuellar
Sales Consultant
(131 reviews)
Toronto Spikes headshot
Toronto Spikes
Finance Assistant
(323 reviews)
Patrick Jenkins headshot
Patrick Jenkins
Sales Consultant
(40 reviews)
Jacob Freeman headshot
Jacob Freeman
New Car Sales Manager
(71 reviews)
Keith Hensarling headshot
Keith Hensarling
Sales Consultant
(7 reviews)
Micah Hartman headshot
Micah Hartman
Sales Consultant
(22 reviews)
Carl Anderson headshot
Carl Anderson
Community Relations Director
(127 reviews)
Kyle Clark headshot
Kyle Clark
Finance Director
(12 reviews)
Christopher Beck headshot
Christopher Beck
Finance Manager
(5 reviews)
Monica Utter headshot
Monica Utter
Dealer Operations
(30 reviews)
Jason Robinson headshot
Jason Robinson
Sales Consultant
(77 reviews)
Dave Underwood headshot
Dave Underwood
Commerical & Fleet Director
(46 reviews)
Quincy Alonzo headshot
Quincy Alonzo
Sales Consultant
(39 reviews)
Rey Trevino headshot
Rey Trevino
Dealer Trades Inventory Manager
(35 reviews)
Chris Miller headshot
Chris Miller
Director
(32 reviews)
Dan Corthell headshot
Dan Corthell
Pre-Owned Sales Manager
(30 reviews)
Casey Patton headshot
Casey Patton
Sales Consultant
(28 reviews)
Kevin Krattiger headshot
Kevin Krattiger
Parts Specialist
(27 reviews)
Larry Roberson headshot
Larry Roberson
Sales Consultant
(26 reviews)
Tanya Pearman headshot
Tanya Pearman
Parts Specialist
(15 reviews)
Chase Baine headshot
Chase Baine
New Car Sales Manager
(14 reviews)
Eric Byrd headshot
Eric Byrd
Parts Specialist
(12 reviews)
Mark Johnson headshot
Mark Johnson
Parts Department Manager
(12 reviews)
Donna Nicholson headshot
Donna Nicholson
Buy Here Pay Here Office Manager
(12 reviews)
Dave Ahrens headshot
Dave Ahrens
Parts Department Manager
(11 reviews)
Kenny Morgan headshot
Kenny Morgan
Sales Consultant
(8 reviews)
Art Starr headshot
Art Starr
Operations Manager
(7 reviews)
Jim Nelson headshot
Jim Nelson
Parts Specialist
(6 reviews)
Daryn Harkins headshot
Daryn Harkins
Sales Consultant
(5 reviews)
Dylan Poston headshot
Dylan Poston
Sales Consultant
(5 reviews)
Charles Van Horn headshot
Charles Van Horn
Sales Consultant
(5 reviews)
Caleb Caswell headshot
Caleb Caswell
Sales Consultant
(4 reviews)
Ed Haynes headshot
Ed Haynes
Finance Manager
(4 reviews)
Jakob McCord headshot
Jakob McCord
Service Advisor
(4 reviews)
Brittany Nettles headshot
Brittany Nettles
Internet Director
(3 reviews)
Pedro Guerrero headshot
Pedro Guerrero
Parts Specialist
(2 reviews)
Jacob Mooney headshot
Jacob Mooney
Sales Consultant
(2 reviews)
Cameron Smith headshot
Cameron Smith
Service Advisor
(2 reviews)
Bailee Utter headshot
Bailee Utter
Marketing Director
(2 reviews)
Leo Ayala headshot
Leo Ayala
Sales Consultant
(1 review)
Justin Bailey headshot
Justin Bailey
Parts Specialist
(1 review)
Craig Bingham headshot
Craig Bingham
Collision Manager
(1 review)
Dakota Drew headshot
Dakota Drew
Sales Consultant
(1 review)
Annmarie Jacobson headshot
Annmarie Jacobson
Collision Estimator
(1 review)
Larry Kirby headshot
Larry Kirby
Parts Specialist
(1 review)
Celeste Poppe headshot
Celeste Poppe
Parts Support
(1 review)
Taylor Robinson headshot
Taylor Robinson
Media Creative
(1 review)
Logan Sauerwein headshot
Logan Sauerwein
Sales Consultant
(1 review)
Kaleb Scott headshot
Kaleb Scott
Sales Consultant
(1 review)
Mercedes Taft headshot
Mercedes Taft
Aftermarket Specialist
(1 review)
Amelia White headshot
Amelia White
Service Drive Manager
(1 review)
Dillon Dixon headshot
Dillon Dixon
Collision Estimator
Sergio Guerrero headshot
Sergio Guerrero
Parts Specialist
Weston Henderson headshot
Weston Henderson
Collision Estimator
Dylan Lovell headshot
Dylan Lovell
Parts Support
Nick Power headshot
Nick Power
New Car Sales Manager
Vince Wolf headshot
Vince Wolf
Parts Specialist

Reviews

(4,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Adam was great, helpful, straight forward and attentive.

Adam was great, helpful, straight forward and attentive. Awesome experience overall, no complaints with his service. Thank you!

Adam was great, helpful, straight forward and attentive.

Adam was great, helpful, straight forward and attentive. Awesome experience overall, no complaints with his service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The team is fast and works with you on whatever your

The team is fast and works with you on whatever your needs are. No tricks and nonsense

The team is fast and works with you on whatever your

The team is fast and works with you on whatever your needs are. No tricks and nonsense

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent service.

Excellent service. Adam Russell was the best anyone could ask for in getting you what you want without any hassle. Easiest buy we have gone through and there have been many. Thank you Adam!

Excellent service.

Excellent service. Adam Russell was the best anyone could ask for in getting you what you want without any hassle. Easiest buy we have gone through and there have been many. Thank you Adam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent experience.

Excellent experience. From the minute you walk in the door until you are finished in finance. I highly recommend Bill Utter Ford

Excellent experience.

Excellent experience. From the minute you walk in the door until you are finished in finance. I highly recommend Bill Utter Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Happy with the buying experience.

Happy with the buying experience. Everyone super helpful and the buying experience was easy and prompt

Happy with the buying experience.

Happy with the buying experience. Everyone super helpful and the buying experience was easy and prompt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Phil was super helpful!

Phil was super helpful! my family has been coming to him and Bill utter for years

Phil was super helpful!

Phil was super helpful! my family has been coming to him and Bill utter for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Five-Star Experience Buying a 2019 Ford Mustang from

Five-Star Experience Buying a 2019 Ford Mustang from Afar! I recently purchased a 2019 Ford Mustang from Bill Utter Ford in Denton, Texas, and I couldn’t be more thrilled with the experience—especially considering I was buying from California! Buying a car long-distance can be daunting, but Phil Tysinger made the entire process smooth, transparent, and stress-free. From the very first phone call, Phil was professional, honest, and incredibly helpful. He provided detailed photos, videos, and a thorough walk-around of the car, answering all my questions with patience and expertise. He was upfront about everything—no surprises, no gimmicks, just a genuine effort to ensure I got exactly what I was looking for. The dealership handled all the paperwork efficiently, making sure the transaction was seamless despite the distance. Phil even helped coordinate transportation for the car, ensuring it arrived in perfect condition. The Mustang was exactly as described—pristine, well-maintained, and an absolute dream to drive. If you’re considering purchasing a vehicle, whether locally or from out of state, I highly recommend Phil Tysinger and Bill Utter Ford in Denton. Their commitment to customer service, honesty, and professionalism is top-notch. Five stars all the way!

Five-Star Experience Buying a 2019 Ford Mustang from

Five-Star Experience Buying a 2019 Ford Mustang from Afar! I recently purchased a 2019 Ford Mustang from Bill Utter Ford in Denton, Texas, and I couldn’t be more thrilled with the experience—especially considering I was buying from California! Buying a car long-distance can be daunting, but Phil Tysinger made the entire process smooth, transparent, and stress-free. From the very first phone call, Phil was professional, honest, and incredibly helpful. He provided detailed photos, videos, and a thorough walk-around of the car, answering all my questions with patience and expertise. He was upfront about everything—no surprises, no gimmicks, just a genuine effort to ensure I got exactly what I was looking for. The dealership handled all the paperwork efficiently, making sure the transaction was seamless despite the distance. Phil even helped coordinate transportation for the car, ensuring it arrived in perfect condition. The Mustang was exactly as described—pristine, well-maintained, and an absolute dream to drive. If you’re considering purchasing a vehicle, whether locally or from out of state, I highly recommend Phil Tysinger and Bill Utter Ford in Denton. Their commitment to customer service, honesty, and professionalism is top-notch. Five stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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A very nice truck at a good price.

A very nice truck at a good price. Micha and Patrick were very helpful. It's my 2nd truck from Bill Utter Ford.

A very nice truck at a good price.

A very nice truck at a good price. Micha and Patrick were very helpful. It's my 2nd truck from Bill Utter Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just purchased a new truck from Bill Utter Ford.

Just purchased a new truck from Bill Utter Ford. Phil Tysinger was great to work with! Simple and easy process.

Just purchased a new truck from Bill Utter Ford.

Just purchased a new truck from Bill Utter Ford. Phil Tysinger was great to work with! Simple and easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Buying a used car has a long earned reputation of not so

Buying a used car has a long earned reputation of not so much integrity, but rather cut throat tactics. I can say this about Bill Utter Ford used car dealership, I went in earlier last week shopping. I did not fill out anything, but checked a couple of cars and met one salesperson (Phil Tysinger) briefly. He gave me his card. Well, I went back in yesterday and he happened to be out getting lunch. I went ahead and asked another salesman (Kenny Morgan) to help since I really had not started any part of the process, so he got me the keys to one vehicle I was interested in and I took it for a little test drive around the parking lot (he told me to take it wherever, but the ride over the speed bumps was what I needed to know). Anyways, when I parked the car and went back in, Phil was back. Kenny met me outside and let me know that I should continue with Phil since he was my first contact. He was very polite about it and said if I wanted, I could stay with him, but it would cause a little tension. I could not have been more impressed with that integrity! The car I was first interested in, it was nice, but there were a few things I did not like about it (Nissan Pathfinder Rock Creek), like the shifter. While waiting, I spotted the expedition on the website and asked Phil to let me check this one out. When he pulled it up, it immediately caught my eye. I ended up taking that one on a ride on the freeway for a short ride. The controls were not distracting, the shifter is weird, but clear to use, getting in and out was comfortable, the seats were super comfortable, it has heated and cooled seats, heated steering wheel and a good towing package. While the fuel economy is not great, it is fine since we don't drive much anyway. Anyway, that is the car I did buy, but back to the dealership and it's integrity between salesmen. Both of them struck me as good folks who know the reputation of used car salesmen and actually did their best to make that better. I did check KBB and I got the car at just under trade in value. It's not a repo, it was not in an accident, and was bought new in a city pretty close in Texas (repos usually are sold out of state to avoid precious owner issue). They filled the gas tank which is pretty big, I did not ask them to fill the back end with eggs LOL, but the dealership was pretty darned busy, and they still made sure to take all the time needed

Buying a used car has a long earned reputation of not so

Buying a used car has a long earned reputation of not so much integrity, but rather cut throat tactics. I can say this about Bill Utter Ford used car dealership, I went in earlier last week shopping. I did not fill out anything, but checked a couple of cars and met one salesperson (Phil Tysinger) briefly. He gave me his card. Well, I went back in yesterday and he happened to be out getting lunch. I went ahead and asked another salesman (Kenny Morgan) to help since I really had not started any part of the process, so he got me the keys to one vehicle I was interested in and I took it for a little test drive around the parking lot (he told me to take it wherever, but the ride over the speed bumps was what I needed to know). Anyways, when I parked the car and went back in, Phil was back. Kenny met me outside and let me know that I should continue with Phil since he was my first contact. He was very polite about it and said if I wanted, I could stay with him, but it would cause a little tension. I could not have been more impressed with that integrity! The car I was first interested in, it was nice, but there were a few things I did not like about it (Nissan Pathfinder Rock Creek), like the shifter. While waiting, I spotted the expedition on the website and asked Phil to let me check this one out. When he pulled it up, it immediately caught my eye. I ended up taking that one on a ride on the freeway for a short ride. The controls were not distracting, the shifter is weird, but clear to use, getting in and out was comfortable, the seats were super comfortable, it has heated and cooled seats, heated steering wheel and a good towing package. While the fuel economy is not great, it is fine since we don't drive much anyway. Anyway, that is the car I did buy, but back to the dealership and it's integrity between salesmen. Both of them struck me as good folks who know the reputation of used car salesmen and actually did their best to make that better. I did check KBB and I got the car at just under trade in value. It's not a repo, it was not in an accident, and was bought new in a city pretty close in Texas (repos usually are sold out of state to avoid precious owner issue). They filled the gas tank which is pretty big, I did not ask them to fill the back end with eggs LOL, but the dealership was pretty darned busy, and they still made sure to take all the time needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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