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Bill Utter Ford

(4,456 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Best experience buying a car hands down!

Best experience buying a car hands down!! I am active duty mil and was needing to quick turn a purchase of a car for my wife while geographically separated during a family crisis. Mr. Phill T. (aka Dr Phil) went above and beyond to assist me and my family and can’t thank him enough! 10/10 highly recommend. Kudos Dr. Phil 🙌🏼🙌🏼

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Phil Tysinger was a top notch dealer.

Phil Tysinger was a top notch dealer. He never pushed any agenda and was very laid back. He was as knowledgeable as he could be for a non Ford vehicle and had all the information printed out for me when I arrived at the dealership. He was supposed to leave by 5:00 but stayed much later to make sure the sale went through seamlessly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I found a used 2024 GMC Sierra Denali 2500HD on their

I found a used 2024 GMC Sierra Denali 2500HD on their website and called the next day and spoke to Casey. He promptly got off the phone with me to go check the lot and make sure it was still available. He immediately called me back and said that it was and that he’d get a video over to me. I told him I would see him around noon. My girlfriend and our kids were with us, and when we arrived, we were starving. I asked Casey if I could get a plate and give him a copy of my license and, of course, leave him my Vette, and we could take it to get lunch. He said not a problem. When we returned, is when Casey really shined. He was very good at making sure we were comfortable and had water. He was also very good and interactive with the kids. He got to work on my deal but always checking to make sure we had something to drink or if we needed anything. There were some minor issues with the truck that Casey immediately got figured out, and the whole experience was 2-3 hours long. One of my best and fastest experiences at a dealership yet. Thanks again Casey and keep up the good work. The fact that you were good with the kids speaks volumes. We appreciate that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Phil was super helpful throughout the process and was a

Phil was super helpful throughout the process and was a delight to work with on my vehicle purchase.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bill Utter Ford is a great dealership who I have heard

Bill Utter Ford is a great dealership who I have heard nothing but great things about. I’ve had friends work here and loved it. Our salesman, Phil Tysinger, goes above and beyond to help his customers. We needed a couple of things fixed on our used car we got from him and he worked hard to get them done in a timely manner. He always made sure our gas tank was full when picking up also. It’s the little things that made us customers for life. Go see Phil at Bill Utter Ford Denton.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome experience and painless sale across state lines.

Awesome experience and painless sale across state lines. They even picked me up at the airport in an infiniti lol. Phil tysinger was a blast to work with. Good conversation and worked it all out for me. Only thing i had to do was send money

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Phil was so helpful.

Phil was so helpful. He helped us fine a great used car for our teenage daughter.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Phil Tysinger made the car buying experience very

Phil Tysinger made the car buying experience very convenient and easy. He was quick and efficient. Thank you Phil!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice dealership.

Nice dealership. Everyone was friendly and the car buying process was quick and efficient. Phil Tysinger was great. Very good communication and negotiation process was seamless.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the best car buying experience I have ever had.

This was the best car buying experience I have ever had. Xavier was great to work with, and I will definitely be reaching out to him in the future. Casey in finance was also friendly and professional. I felt like he took great care of me. This was best in class service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.