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Bill Utter Ford

(4,451 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Phil was so helpful.

Phil was so helpful. He helped us fine a great used car for our teenage daughter.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Phil Tysinger made the car buying experience very

Phil Tysinger made the car buying experience very convenient and easy. He was quick and efficient. Thank you Phil!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice dealership.

Nice dealership. Everyone was friendly and the car buying process was quick and efficient. Phil Tysinger was great. Very good communication and negotiation process was seamless.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the best car buying experience I have ever had.

This was the best car buying experience I have ever had. Xavier was great to work with, and I will definitely be reaching out to him in the future. Casey in finance was also friendly and professional. I felt like he took great care of me. This was best in class service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kenny was courteous and communicative.

Kenny was courteous and communicative. He did not rush the process or push the sale. He was pleasant to work with and I would use him again. Kenny treated us with respect and as intelligent human beings. I appreciated the dealership holding the car for us after purchase while we arranged pick up. No one pushed financing or a trade-in on us either which was so refreshing.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We purchased a vehicle online.

We purchased a vehicle online. It was a very smooth process and no dealer add-ons to increase the price . Pricing was very good and salesman was transparent on fees. No surprises.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best service came from Nick Power.

Best service came from Nick Power. He knows his industry and cares about the buyer and their needs. Truly wonderful honest young man

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

So far the best experience I’ve had in a long time .

So far the best experience I’ve had in a long time . Xavier was amazing , even the finance department was the best I’ve experienced . Will definitely recommend to friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason Robinson was honest and professional and made it

Jason Robinson was honest and professional and made it easy to get our vehicle and get it delivered. He gave us a great deal, all without a bunch of hassle, and most importantly, we didn’t have to spend a day at the dealership. Would recommend this dealership.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Xavier provided an outstanding and actually enjoyable

Xavier provided an outstanding and actually enjoyable experience buying our new Vapor Blue Explorer! No pressure or upsell, just excellent product knowledge, honesty and great communication in finding the car that checked all our boxes. He’s your guy! Call him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.