Reviews
I arrived almost on hour early for my appointment and my...
I arrived almost on hour early for my appointment and my service rep was great! He got me in early, was very polite and courteous, and went over some options I had available. Very pleased with my experience today!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt and courteous service. Clean waiting room with...
Prompt and courteous service. Clean waiting room with friendly staff. I called to schedule an appointment and was met by the attendant from the call when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, great customer service. On time completion....
Courteous, great customer service. On time completion. Excellent waiting room. Exceeded my expectations. Thank you Bill Utter service department!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Colton helped me get my key fixed. Also took care of my...
Colton helped me get my key fixed. Also took care of my car! Above beyond
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill Utter service center is the first Ford dealership...
Bill Utter service center is the first Ford dealership where I felt they actually wanted to help me. I love it here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Its always a very easy process when I come in. Zero...
Its always a very easy process when I come in. Zero hassles. Tony King always is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience purchasing from Bill Utter. All problems...
Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from Ford were worthless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good fast service. Went in for the works oil change. And...
Good fast service. Went in for the works oil change. And they also have my truck a quick wash. Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eddie is best service writer at Bill Utter! He always...
Eddie is best service writer at Bill Utter! He always takes care of our truck fleet. Takes care of your trucks like they're his own!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in with a specific vehicle in mind and while they...
I came in with a specific vehicle in mind and while they didn’t have it on their lot they went out of their way to locate the exact vehicle and had it in their store 2 days later. They were so helpful and nice the entire time making it the easiest and best experience I’ve ever had while buying a car. Casey in sales and Eddie in finance were by far the best!! I will recommend them and your dealership to anyone who is thinking of making a purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car