Reviews
Excellent customer service, they really make sure to...
Excellent customer service, they really make sure to take care of the customer and the customers car, went in for a broken lug nut and they were able to fix no problem without any damages. Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was addressed and completed very efficiently....
Everything was addressed and completed very efficiently. Friendly and knowledgeable staff. Would highly recommend Bill Utter Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have purchased several vehicles through Utter Ford over the years. Their dealership has been top notch for us in every department. The building is very user friendly whether buying a vehicle or getting service. The people are all very friendly, knowledgeable, and eager to help.
My first dealings with Bill Utter Ford was a few years...
My first dealings with Bill Utter Ford was a few years ago when I took my truck in for service. I did not purchase the truck from them but they treated me as if I did! This is what brought me back. My experience with purchasing my 2022 F350 DRW was excellent! Corey Cuellar the internet sales person was on top of it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I first arrived I was greeted by Alex Celia my...
When I first arrived I was greeted by Alex Celia my service Advisor. I was surprised however that when he scanned my serial number he came up with a different name that wasn’t mine. Now I wonder if my car was owned by someone else. All my service needs were met and were far better than an expected. The total experience was great 5 star.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from minute one. Amazingly reasonable...
Great service from minute one. Amazingly reasonable rates too! We will absolutely be coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Bill Utter Ford is always friendly, courteous...
The team at Bill Utter Ford is always friendly, courteous and professional. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall issues were taken care of same day and advisor was...
Recall issues were taken care of same day and advisor was great!! Very pleased with experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Special thanks to Perry and Danny for taking care of me...
Special thanks to Perry and Danny for taking care of me so quickly. I know the dealerships are extremely busy so that additional effort was really appreciated. I will keep coming back because of service like this. I was in, diagnosed, repaired, and out in one day. Very impressive Thank you, Treaver Leonard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danny Morris and his team were amazing! Very efficient...
Danny Morris and his team were amazing! Very efficient and fast! Beyond excellent service provided!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have great communication with Bill Utter Ford...
I always have great communication with Bill Utter Ford Service Department will continue to come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair