Reviews
Cory was great. Friendly and knowledgeable. Would...
Cory was great. Friendly and knowledgeable. Would recommend to others. Took the time to make sure I was getting what I wanted with what I was working with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shameless plug time, and I really wouldn’t do this unless...
Shameless plug time, and I really wouldn’t do this unless I didn’t feel I was treated honestly and fairly through the entire process. I’ve never left a dealership feeling like I got a good deal and valued as a customer until today. *this isn’t to say they aren’t out there* but the guys over at Bill Utter Ford in Denton Texas really knocked it out of the park for me. Honest word of mouth recommendations help keep good businesses connected with customers, and this market is crazy enough with many dealers taking full advantage. My sales POC Cory Cuellar was extremely patient with me the entire time. Dealing with my constant check ins and nagging on when my truck would get here. 4.5 months abouts. I even canceled on him half way through bc I was fed up. He stuck with it though and got me my truck. Thanks to all the guys in finance Jacob FreemanJustin Wayne and Eduardo Sanchez. Super open and transparent. Never waivered from the agreed upon pricing from months back, and got me the best deal I could have asked for in this ridiculous time. The minute the truck hit their lot, these guys had me out and on the road in two hours. Put Bill Utter Ford on your list of dealers to call if your in the market or thinking about it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service from smart, friendly people at fair...
Excellent service from smart, friendly people at fair prices. BILL UTTER FORD does it right. It’s a pleasure to be a BILL UTTER customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience. The job was completed at the time...
Great experience. The job was completed at the time promised. The service representative was the best. I’ll definitely be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Really appreciate Garrett Koiner taking extra time for...
Really appreciate Garrett Koiner taking extra time for excellent communication during a a very busy time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No hassle, purchase was quick and easy. Staff was awesome...
No hassle, purchase was quick and easy. Staff was awesome and they stayed pass closing to get the purchase completed. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Cory was very helpful. He gave me updates as...
My salesman Cory was very helpful. He gave me updates as my Ford maverick was being built.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. Bill Utter Ford Service always does a...
Great experience. Bill Utter Ford Service always does a great job and we appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony is the best service advisor I have worked with in...
Tony is the best service advisor I have worked with in 40years if vehicle ownership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a slight issue buying the truck with a dent in the...
I had a slight issue buying the truck with a dent in the running board. The service department assessed the truck and will be fixing it within the week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair