Reviews
Bill Utter is the ultimate in customer satisfaction and...
Bill Utter is the ultimate in customer satisfaction and service. Doyle Chaffin, Carl Anderson, Denise Wolfe and Eddie Church makes sure we are always top priority and awesome to work with. You can't go wrong with purchases and service at Bill Utter Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One of the easiest, most professional, negotiations we...
One of the easiest, most professional, negotiations we have ever received and its what made our decision easy to go with therm. Otherwise, we had another car in mind with another dealer! They also went above and beyond in trying to save us money too when they helped us obtain Ford's Military discount.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was timely and communication was excellent. Tony...
Service was timely and communication was excellent. Tony the agent supporting us was cordial and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people were nice and everything went smoothly. The...
The people were nice and everything went smoothly. The car was clean and my questions were answered very well.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman Roberto was fantastic! He wasn't pushy at all....
Salesman Roberto was fantastic! He wasn't pushy at all. There was no waiting up there for hours, paperwork was ready on arrival and everyone was very pleasant. Thank you! Best car buying experience to date
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's s hit and miss with service center. First few times...
It's s hit and miss with service center. First few times I have been there to get oil change package it was great but the last two times several things were missed and I was not very happy when I left
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service from everyone. Elante Smith, Eddie...
Excellent service from everyone. Elante Smith, Eddie Sanchez, Claire Jimenez, Jacob Freeman and Doyle Chaffin were knowledgeable, helpful, kind, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill utter ford has now provided my second car to me and...
Bill utter ford has now provided my second car to me and happy to say it’s a Ford F-150 and could not be happier about it and how Cory helped me the process so easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have coming here for years. Every visit is an...
I have coming here for years. Every visit is an enjoyable experience. Truly a great team at Bill Utter!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always get excellent service at Bill Utter Ford. The...
I always get excellent service at Bill Utter Ford. The service department staff are very good about communicating what is being done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair