Reviews
I would like to thank for your mobile repair service and
I would like to thank for your mobile repair service and also the person repairing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Bill Utter Ford! We truly appreciate your feedback!
Bill Utter Ford is a great dealership family friendly
Bill Utter Ford is a great dealership family friendly service and parts departments are excellent never had any issues with them been doing business with them for about 20 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your continued confidence in the Bill Utter Ford team means the world to us. Thank you for being an awesome customer. We look forward to your next visit!
My service advisor went above and beyond to ensure my
My service advisor went above and beyond to ensure my satisfaction today, worked with me on price which was greatly appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted that our team went the extra mile to make you a happy customer! Thank you for coming to Bill Utter Ford and for sharing your positive feedback. Drive safely until we see you again!
Fast and professional service. Got right in and they...
Fast and professional service. Got right in and they knocked out my work. I was provided with great parts and service. I bring all my vehicles to Bill Utter for parts and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Staff at Bill Utter Ford did a fantastic job and went...
The Staff at Bill Utter Ford did a fantastic job and went well beyond over the top. I highly recommend anyone looking for good service and is in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great bill utter purchase. Just bought a 21...
Another great bill utter purchase. Just bought a 21 F250. Traded in my 18 F250. Got the exact vehicle i wanted. Deal was very easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tanya in parts and Greg in service are excellent to work...
Tanya in parts and Greg in service are excellent to work with. The only thing that would make this better is if the survey system in it's current form was abolished. If you want to give customer's surveys in an effort to improve your product/brand then that is great. However demanding a perfect score, considering a 9 a failing grade and punishing the service advisor's pay because someone didn't like the brand of coffee served is complete and total bulls**t.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased and satisfied with the service. I would...
Very pleased and satisfied with the service. I would definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was better than sex!!!!
This was the greatest experience of my life. There is nothing I would like to do again than to get my vehicle serviced by Bill Utter Ford in Denton, TX. The only thing that would make it better is if surveys did not effect a service writer's paycheck. This is a broken system that should not be used to determine pay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always simple
Tom did a fantastic job making purchasing my Mustang as simple as possible. This is the second vehicle I have had his help with and the fifth vehicle I have purchased from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car