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Meet Dean Hudkins

Dean Hudkins headshot
Service Advisor
(9 reviews)

Reviews

Super quick service, very easy to work with.

Super quick service, very easy to work with. All employees are extremely kind. Very enjoyable to go to when I need to fix my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that our team at Bill Utter Ford made your visit enjoyable and efficient. We look forward to assisting you again in the future!

Bought my F-250 there, and have it serviced there.

Bought my F-250 there, and have it serviced there. They do great work thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We are happy to have you as a Bill Utter Ford customer.

Great and friendly people there fast service .

Great and friendly people there fast service . Always I am happy and absolutely referred friends .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for a better review of Bill Utter Ford. Thanks so much!

Service Advisor Dean was very helpful and handled my

Service Advisor Dean was very helpful and handled my recall service needs quickly and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Bill Utter Ford! It was so kind of you to share your experience with Dean. See you next time!

Service Advisor was GREAT!

Service Advisor was GREAT! He reminded me of my FordPass points which enabled me to have my oil changed at no cost out of pocket.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rebsen, we're delighted to hear that our Service Advisor at Bill Utter Ford provided you with such excellent service and helped you utilize your FordPass points! Thanks for sharing your experience!

My advisor, Dean, was exceptionally helpful with my car

My advisor, Dean, was exceptionally helpful with my car maintenance. He performed all requested tasks with great proficiency and thoughtfulness, providing insightful recommendations on the best options for my vehicle. I am deeply grateful for his assistance with my car issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lucia, we're delighted to hear that Dean provided exceptional service for your car maintenance at Bill Utter Ford. Thanks for sharing your positive experience!

Great service in a timely fashion had a problem with my

Great service in a timely fashion had a problem with my display screen, and they immediately fix the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team at Bill Utter Ford could promptly resolve your display screen issue. Thanks for sharing your positive experience!

Great facility.

Great facility. Dean kept everything moving along and answered all my questions about repair needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for leaving Bill Utter Ford a five-star review and giving a shoutout to Dean. We are glad that all your questions about your repairs were answered.

Great service!

Great service! Convenient and fast. Very reasonable prices. Dean did a great job! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thanks for the recommendation! We're glad to hear Dean and our team at Bill Utter Ford provided you with great service. See you next time!