Karl Klement Ford

Reviews

5.0 out of 5 5.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 4, 2018

    We have bought two new vehicles . A pick up and an expedition . We love them .

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    Came in for service or repair
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  • 5.0 out of 5
    December 6, 2017

    Great all around experience! Friendly, knowledgeable staff that listened to my needs instead of trying to sell me something I didn?t need. Highly recommend... Karl Klement Ford to all of my friends and family.

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    Shopped for a new car
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    Dealer Response

    We really appreciate your feedback! The team will be happy to hear that we've earned your recommendation! We hope to be of service to you again! Take ...care!

  • March 22, 2018

    I have always received excellent service and care at Klements. However, this trip was very disheartening. Came for an oil change and tire rotation only... to be told that Ford has a problem with lugnuts and the tires could not be removed for rotation. I then was told the cost of ME replacing them even though this is a Ford problem would be expensive. Therefore, I went to Discount Tire and purchased 20 new lugnuts and they took on the task of removing and replacing the lugnuts and rotating my tires. I do not mean this to reflect badly on Karl Klement dealership at all. This is a FORD Motor Company problem.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sharon, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe trav...els!

  • 5.0 out of 5
    October 18, 2017

    A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides... in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again... in the future!

  • 5.0 out of 5
    October 18, 2017

    A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides... in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang!

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    Shopped for a used car
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    Dealer Response

    Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    October 18, 2017

    A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides... in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang!

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    Shopped for a used car
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  • 5.0 out of 5
    August 16, 2017

    I always have great service from Karl Klement Ford .

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    Dealer Response

    Thank you so much for letting us know of the great service that you received, Barry. Please let us know if there is ever anything else we can do for y...ou! Safe travels!

  • 5.0 out of 5
    April 27, 2017

    Oil & filter change with multipoint inspection. Tech said tires were OK but they are original to the 2008 truck & have 56,500 miles. I know they need replaced... but they didn't suggest or give Tire replacement estimate until I asked. Not a big deal and I prefer them not to pressure sell me like other dealers I have been too. Nice folks working there.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    January 27, 2017

    The service crew always are top notch. We are loyal customers.

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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Kelly! If you have any additional questions about your new vehicle, we will be mo...re than happy to assist you! Safe travels!

  • 5.0 out of 5
    November 22, 2016

    Perfect experience!! Johnny Ward is an excellent representative for Karl Klement Ford. He was most helpful and met all our needs.

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