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Bought online from Brian and it was super smooth and the truck was exactly what they said it was. I wouldn?t hesitate to purchase from them again!
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you...! Safe travels!
I am a divorced dad and brought my kids with me. I am very pleased with the staff and how i and my children were treated. The hole process from looking... at a vehicle, test drive to finance all of the staff was professional as well as friendly.
Hello David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Karl Klement Ford, we value our c...ustomers and we look forward to seeing you on your next visit. Take care!
I have always received excellent service and care at Klements. However, this trip was very disheartening. Came for an oil change and tire rotation only... to be told that Ford has a problem with lugnuts and the tires could not be removed for rotation. I then was told the cost of ME replacing them even though this is a Ford problem would be expensive. Therefore, I went to Discount Tire and purchased 20 new lugnuts and they took on the task of removing and replacing the lugnuts and rotating my tires. I do not mean this to reflect badly on Karl Klement dealership at all. This is a FORD Motor Company problem.
Sharon, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe trav...els!
The best service we have experienced with any dealership! Karen helped us from start to finish... Super Sweet! They went over everything in our Explorer.... We will be back for our next vehicle.
Hi Jay, thank you for your kind review; we are happy to pass along your comments to the team here at Karl Klement Ford! Thank you so much for being on...e of our valued guests and we look forward to your next visit!
Found the truck I wanted on the website, a salesman James Statham contacted me and we discussed the truck and options as well as my trade and the value... of it. We were closing the deal in less than 4 hours and I was on vacation in Colorado. James delivered the truck to me when I arrived home on Monday and took the trade vehicle back with him. He did an awesome job on the extras that I requested, roll and lock tonneau cover and spray in bed liner. Took the time to show me all about my new truck right there in the driveway! Last but not least the truck had a 48 gallon diesel tank and it was delivered completely full!!!! If you don?t want to spend the day in a car dealership going back and fourth contact James Statham and he will shoot you direct prices and make it the best purchase you have ever had!
William, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during... your visit. If you have further needs or questions, please reach out! Safe travels!
I love my new 2021 Explorer. My only disappointment was that it does not have a built-in garage door opener.
Hello Marshall, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe... travels!
Great overall buying experience. James was extremely knowledgeable and very helpful.
Hi Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again!... Take care!
Joe and Tony were great . I shop at a lot of Dealerships and this was the best. Well worth the long drive. They gave me a great deal. and they did me... right on the financing.
I have been purchasing vehicles out of my home state for about 20 years now and have dealt with a ton of dealers. Joe and his staff have been absolutely... great to deal with from start to finish. This experience has been one of the best I have had over the years and will give them a shot next time I'm in the market.
Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service ...to you again! Take care!
Exceptional customer service and Sales team , have purchased all vehicles from Karl Klemets , would recommend this dealship to anyone who is interested... in a new or used vehicle .
Judd, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any additio...nal questions about services you received and thank you again for choosing Karl Klement Ford! Take care!