Karl Klement Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 23, 2020

    Fast paper work, vehicle ready to go after paperwork complete. Nice sales people, low pressure sale.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Barry, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hop...e to see you again in the future! Take care!

  • 5.0 out of 5
    May 7, 2020

    Good service, had a wonderful time, sales person Tony was very helpful. When it's time to buy another vehicle I will go to them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Timothy, thank you for your kind review; we are happy to pass along your comments to Tony here at Karl Klement Ford! We hope to be of service to you a...gain! Take care!

  • March 22, 2018

    I have always received excellent service and care at Klements. However, this trip was very disheartening. Came for an oil change and tire rotation only... to be told that Ford has a problem with lugnuts and the tires could not be removed for rotation. I then was told the cost of ME replacing them even though this is a Ford problem would be expensive. Therefore, I went to Discount Tire and purchased 20 new lugnuts and they took on the task of removing and replacing the lugnuts and rotating my tires. I do not mean this to reflect badly on Karl Klement dealership at all. This is a FORD Motor Company problem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Sharon, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe trav...els!

  • 5.0 out of 5
    April 3, 2020

    Joe, James and Allen are all a pleasure to do business with. I appreciate their no nonsense style. I have been a Klement customer for many years and it?s... the people who make the difference.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jason, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else ...we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    April 3, 2020

    When you stop buy Klements asked for James. He?s a good guy, knows his cars, and will do you right

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 31, 2020

    It was a great experience from the car buying to the financing...they did a great job! Joe, James and Allen were knowledgeable and respectful. Would... definitely buy from them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2020

    Great buying process, worked with us, friendly, wasn?t just trying to get a sale but made us feel welcomed and not pressured to get something we don?t... like.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 21, 2020

    Very pleased with my experience.....................................

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Daniel, we are very happy to have provided you with such a positive experience! We try to provide all of our guests with a great atmosphere and wor...ld-class service that you can trust.

  • 5.0 out of 5
    January 31, 2020

    Always have a good experience at KKFM and good customer service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 23, 2020

    I purchased a CPO 2018 F150 King Ranch. Tony was awesome to work with along with the Manager, Allen. The process was easy and there was no pressure.... I believe it was a good deal for everyone. on the drive home, I noticed a chip in the windshield, that I did not see on the test drive. When I took the truck back for the free oil change, they repaired the window and ordered me the missing key for the bed cover (at their expense). Awesome customer service and Highly Recommend buying a vehicle from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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