Karl Klement Ford

I had a great buying experience with Karl Klement Ford. I've serviced my vehicle there in the past as well, so I know service on the new vehicle will be great.

Picked up my truck front the collision centera few weeks ago and found a marijuana pipe in my door went up and talked to the manager johnny about it he said how do you know it's mine and got real defensive I have commercial license and take federal drug test i do not use drugs !!! I'm the only one that drives this truck and the only place my truck had been was at klement ford collision center so where else could it have came from I was going to have the hail damage on my wife's truck he told me to take it somewhere else he didn't want the headache I guess protecting his employees is more important than doing the right thing so long story short i will never!!! Take anything to any of there dealerships you can't trust them and if you do make the mistake of using them you better surch your vehicle before you leave to protect your self if I would have been caught with that in my truck I would have lost my license very bad business

Website was annoying as xxxx with the pop up thing asking to help over and over and over again. I gave up and went to the dealership. Sales man was very good. They had a truck to fit my needs. He made the deal work. Good experience at the dealership.

The experience from introductions to signing was excellent. This team is friendly, down to earth and helpful. I found the truck on line, made contact with the dealership, worked out a price, worked out financing and eventually bought plane ticket and flew to Texas. The dealership had arranged for Bill to pick me up and drive me to the dealership. The trip was a pleasure, Bill was great company and a good driver. My salesman Josh was there to greet me, show me the vehicle and do a test drive and help me through paperwork. James the used vehicle manager helped us complete the transaction, and Randall the finance manager helped me with the necessary documents before arrival and after departure. I drove the pick up home. Bill even helped me plan the best route out of town to get home, and escorted me for the first few miles. These are good people.

met all my expectations........... nice selection of trucks great service dept customer friendly and knowledgeable

I have purchased many new vehicles over the years but the service I got at Karl Klement was among the best! No pressure just a pleasant and helpful salesman. The finance man was efficient and transparent. All and all I can not say enough good about the whole team and I just love my new F250 King Ranch.

Salesperson was friendly and helpful. Accepted our car as trade in and made us a good deal.

I bought a used 2019 F150 from Karl Klement Ford. Initially I spoke with Brian and then Josh. Both guys were very helpful and experienced. Everything went smoothly and I was kept informed every step of the way. I thought their price was a good deal and condition of my F150 was as advertised.

Mike our sales rep was amazing we were very specific on what we were looking for and he found both Ford Broncos and head them brought to his location. The rest of the staff was friendly and the Broncos were perfectly clean and ready for us to take home. Thank you to the staff for a job well done.

The team at Karl Klement Ford was very helpful to assist me with purchasing commercial work trucks for the ranch. My salesman Dan went above and beyond to not only make a sale, but to get the truck delivered to me in central Texas. I’ll be driving back to North Texas to Decatur when we are ready to purchase another vehicle whether commercial or personal. Thanks! Travis Aaron T&R Ranch Franklin, TX