Reviews
Surface was amazing.
Surface was amazing. Really recommend doing business with them. Everyone was very nice and kind.
Surface was amazing.
Surface was amazing. Really recommend doing business with them. Everyone was very nice and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything went well .
Everything went well . Oil change was done. Brandy is awesome . Will be back soon for more Service .
Everything went well .
Everything went well . Oil change was done. Brandy is awesome . Will be back soon for more Service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never a problem with hobson Courteous staff with
Never a problem with hobson Courteous staff with service and sales. Helpful weather buying or not
Never a problem with hobson Courteous staff with
Never a problem with hobson Courteous staff with service and sales. Helpful weather buying or not
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are very reliable and efficient!
They are very reliable and efficient! Very friendly and do excellent work. Would recommend Hobson for your car care needs!
They are very reliable and efficient!
They are very reliable and efficient! Very friendly and do excellent work. Would recommend Hobson for your car care needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph Kinney was very professional, courteous and
Joseph Kinney was very professional, courteous and friendly! First time I’ve had issues with my car and they serviced it right away! Got it done quicker than expected, and she runs like a charm! Very impressed with Hobson serving and very thankful!
Joseph Kinney was very professional, courteous and
Joseph Kinney was very professional, courteous and friendly! First time I’ve had issues with my car and they serviced it right away! Got it done quicker than expected, and she runs like a charm! Very impressed with Hobson serving and very thankful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just wanted to say the Service Dept here is great !
Just wanted to say the Service Dept here is great ! Especially Kenzie Mcnew !! Always helping me to get the things I need for My Truck done . And AJ was very helpful too !!
Just wanted to say the Service Dept here is great !
Just wanted to say the Service Dept here is great ! Especially Kenzie Mcnew !! Always helping me to get the things I need for My Truck done . And AJ was very helpful too !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleased with Taylor.
Very pleased with Taylor. He was very professional yet knowledgeable with a sense of humor. Same with the guy who did the financing, can't remember his name. Wish he would've show us a couple banks and their interest rates so that we could also compare., that would've made it perfect. Ido recommended this dealership. I am very pleased with my vehicle so far. Thanks, Tayor for being so patient and helpful.
Very pleased with Taylor.
Very pleased with Taylor. He was very professional yet knowledgeable with a sense of humor. Same with the guy who did the financing, can't remember his name. Wish he would've show us a couple banks and their interest rates so that we could also compare., that would've made it perfect. Ido recommended this dealership. I am very pleased with my vehicle so far. Thanks, Tayor for being so patient and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To the point.
To the point. Perhaps need to improve the waiting area experience inside the dealership. Coffe service specifically.
To the point.
To the point. Perhaps need to improve the waiting area experience inside the dealership. Coffe service specifically.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service always friendly and very knowledgeable will
Great service always friendly and very knowledgeable will be doing more business in the future I highly recommend to anyone in the market for a vehicle.
Great service always friendly and very knowledgeable will
Great service always friendly and very knowledgeable will be doing more business in the future I highly recommend to anyone in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I purchased my vehicle with warranty in 2019.
I purchased my vehicle with warranty in 2019. I have consistently returned for oil changes, repairs and any other vehicle needs. Every single time, it is a positive experience. JJ Kinney was my assigned technician and he is always so kind and cordial. His customer service goes above and beyond what is usually expected. In my last visit, he was very diligent in ensuring that my time wasn't being wasted sitting in the lobby by being in constant contact with my warranty company. He offered to have someone take me to get something to eat since I hadn't anticipated being there so long. He made sure to offer refreshments and in the end, I left with a loaner vehicle. JJ kept in contact with me at every decision point and made sure I understood timelines and expectations. While I live in Indy and pass many dealerships on the way to Martinsville, I wouldn't change a thing. They have a customer for life.
I purchased my vehicle with warranty in 2019.
I purchased my vehicle with warranty in 2019. I have consistently returned for oil changes, repairs and any other vehicle needs. Every single time, it is a positive experience. JJ Kinney was my assigned technician and he is always so kind and cordial. His customer service goes above and beyond what is usually expected. In my last visit, he was very diligent in ensuring that my time wasn't being wasted sitting in the lobby by being in constant contact with my warranty company. He offered to have someone take me to get something to eat since I hadn't anticipated being there so long. He made sure to offer refreshments and in the end, I left with a loaner vehicle. JJ kept in contact with me at every decision point and made sure I understood timelines and expectations. While I live in Indy and pass many dealerships on the way to Martinsville, I wouldn't change a thing. They have a customer for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase