Reviews
Salesman (CJ) was amazing, service manager (Joe) was
Salesman (CJ) was amazing, service manager (Joe) was kind, patient and knowledgeable, financing was explanatory and up front. My main issue is with the disgusting condition the car was in when I picked it up. While it was an easy purchase, I am upset that the vehicle was not detailed as I was told it would be. This was not just some dirt and fingerprints, the condition was disgusting. The cup holders had some mystery coating, nothing in the backseat was cleaned or vacuumed nor the trunk, there was moldy food, grime buildup on the safety latches for back seat. I was also told the car would be filled with gas it was not. Overall satisfaction is 3/5 not super pleased with the false promises and lack of attention to detail. Also would have been nice if the brakes were replaced, seems like a hazard to let a car drive off the lot without basic proper safety. Additionally the tire pressure light was on I was told this would be addressed, it was not, back driver tire was low. Again happy with the representatives I worked with but not with the final touches.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
James helped us navigate purchasing two vehicles.
James helped us navigate purchasing two vehicles. We felt like he helped us understand our options and presented us with new ideas that made our purchase possible. We’re grateful for his guidance and will be back in the future. He’s friendly and knowledgeable and the rest of the staff was great, as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lyers.
Lyers. specially ma nager Shaun. Recent purchase , they set me up at higher price , higuer taxes and overcharge me on registration
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jacob was EXCEPTIONAL!
Jacob was EXCEPTIONAL!!! He took great care to make sure our car was serviced and the recall work was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I think they are awesome and they are very helpful and
I think they are awesome and they are very helpful and fast I loved it!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales team was amazing!
Sales team was amazing! Great priced cars. A Mr Smith is a class act and must be protected at all cost!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Great experience. Mark was friendly and very knowledgeable. Made the whole experience very enjoyable. The rest of the staff were grwat also
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark H is great!
Mark H is great! Very knowledgeable and fun to work with! I'll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job, great customer service.
Great job, great customer service. Spoke with to customers with great appreciation and made sure we knew all the accommodations for us were.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous personnel , clean facility, prompt attention
Courteous personnel , clean facility, prompt attention to my needs, water soda and snacks offered. Rained the entire time during my visit so limited my exploring. The used truck I wanted to see had not been cleaned inside after being at the dealership for several weeks, my only negative.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car