Read reviews that mention:
shyster sales rep gave me a lemon of a used car in the shop twice have had only three month but 1 month repairs in shop
Scheduled recall and warranty work 9 days in advance to make sure parts were there. Dropped truck off at 7:45 and was told they didn’t see 2 if the 3 things... listed for service. At 1:30 Called waited over 20 minutes to find out they didn’t have the parts but would have them tomorrow.
As always every thing was great. Service, workman ship, Customer Service.
We're glad everything was up to your expectations, Thomas! We hope to be of service to you again! Take care!
Sent an email for simple info. Folks could not, OR would not at least read, and give SIMPLE reply! As usual, info listed to good to be true, and just... screw customer! YOU SUCK!
Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Legacy For...d. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact us at (770) 914-2800 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
A very unpleasant experience after the sale. Three weeks after I bought a new truck at Legacy, I was called back to the dealership and advised I needed... to pay an additional $1,000.00. At first I thought they were kidding, then shocked. Just awful. I was warned to stay away from Legacy. Wish I had listened. Terrible experience. Every time I look at the truck I am reminded of that awful experience. Another red flag, I asked for a copy of every document that I signed at Legacy, and was turned down.
Charles, thank you for sharing this recent experience with us. We take our customers? comments seriously so we hope that you?ll give us a call at (770...) 914-2800 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
The staff was friendly and quick! I def recommend!!!
The service on my 2012 Fusion was good, but your the Works coupon for $32.50 was misleading, I had to pay $46.07.
Everyone was extremely helpful and very nice. Rodney took care of my vehicle in a very professional and efficient way. I was very pleased with my experience... at Legacy Ford
It is always a pleasure taking my vehicle to Legacy Ford for service. Everyone is nice and they do a good.
Thomas, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist... you! Safe travels!
The staff at Legacy Ford are very helpful and knowledgeable. I enjoy going there. The atmosphere there is friendly and comfortable. When I am getting my... car serviced I walk around and it's like hanging out with friends
Allen, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else... we can do for you! Safe travels!