Audi Chandler

It was an absolute joke. It was a typical bait-and-switch: Everything was in order, and then, when I got to the dealership, they changed the interest rate and paperwork. Buyer beware. been buying cars for 35 years and this was truly the WORST experience in every way....

It was pleasant experience. Our sales person Moises Hernandez was very helpful and we never felt pressure to buy the car. We would definitely recommend Chandler Audi to buy your car.

Great experience! Dak was great to work with. Everyone was knowledgeable and easy to work with.

Great experience, I have been in many dealerships and this one was excellent! They were able to get my deal done quickly and efficiently! Definitely recommend them!

Drove up from Tucson to test drive an Audi S5. First, they had several to choose from, and after test driving one, I knew it was the car for me, however, I wanted a specific option snd color scheme. I worked with Moises and he and Lou found the perfect on. Raymond in the business office executed the paperwork and I left a very happy new owner of a beautiful car. Refreshing that they were not high pressure.

Max and team did a fantastic job in helping me select my new Audi. I would highly recommend working with the Chandler team if you are in the Phoenix marketplace. Service was outstanding.

“Ask for Eli” this gentleman was awesome fantastic, professional, Polite and friendly. I also had the opportunity to interact with the general manager these gentlemen and the store gets my five stars I would recommend them to all of my friends and I would definitely go back again people buy from people they Like and people they trust.

My overall experience purchasing a used vehicle from Audi Chandler was good. Moises in particular was excellent! I would definitely purchase from this dealership in the future. Jay

My wife and I purchased a car from here and THEY ARE 10'S ACROSS THE BOARD! JESSICA IN SERVICE WE LOVE YOU WOMAN! Our experience here has been rhe best in the industry! Whoever is responsible for their training kudos to you! Jessica in service, Moises in sales we take our hats off to you! Forever Grateful Nick and Krystal Robinson Ponce.

To say that my experience was incredibly disappointing was an understanding. I inquired about a used car via the Autotrader website. BIG MISTAKE!!!!! The automated emails came from 3 different people. The confusion begin. Yes, automated emails. Then the texting came. About an hour someone decided to call me. Very polite person called and I asked if the car had 2 keys and if they were going to repair the rear bumper. The car has an issue that I thought it was cosmetic based on the pictures. The person on the phone didn't really know what I was talking about and put me on hold. Came back and said that they were going to address the bumper issue and that the car was going to be removed from the internet. He offered to reduce the price but told him that I wanted to see the vehicle done first. The two keys question was answered this way: The used car manager is off and they didn't know if there was two keys or not. He informed that he would stay in touch. That was Monday. I kept checking online and the vehicle was still posted. This was a car for my son and he insisted in going there this morning to see the car. I called and talk with a sales manager and he indicated that the car was there and that they were not going to repair the bumper damage and that the car had one key. I told him that I would be going shortly to see the vehicle. This is how it gets better. We got there at about 11:00. We parked in front of the showroom. The entrance was on the side door. There was an employee at the door on the cell phone. We walked in and everyone was busy doing nothing. We looked around we were not acknowledged. We then went outside to see the car parked with the hope that someone would come and assist us. I was outside a good 10 minutes and nothing. We left. I was disappointed for my son. I never purchased a car from a Penske dealer but I was under the impression that the brand Penske meant something. Was I wrong. Two hours later I received a phone call from the dealer asking If I had any more questions. Horrible job at training their employees. What a joke!!!!!!!!!!!! Long story short, I would never go back and I'll share my experience with as many people as I can. I don't have time to write reviews, but this one really got on my nerves. We ended buying another car at CARMAX. HORRIBLE EXPERIENCE.