[{"id":121655,"firstName":"Adora","lastName":"Fryant","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"afryant@penskeautomotive.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/costarita/8fca913e-b48d-4c05-87a8-0a2c40b96be2.jpg","drDealerId":27216,"certifiedEmployee":false},{"id":121664,"firstName":"Jim","lastName":"Scritchfield","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"jscritchfield@penskeautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/costarita/712ee2b1-5b68-453b-bb5f-06508231aaf6.jpg","drDealerId":27216,"certifiedEmployee":false},{"id":121666,"firstName":"Clark","lastName":"Smith","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"csmith@penskeautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/costarita/6cd9fe2f-43ca-4935-9cf4-ab06be02cac1.jpg","drDealerId":27216,"certifiedEmployee":false},{"id":121656,"firstName":"Greg","lastName":"Goodavish","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"ggoodavish@penskeautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/costarita/0b20d78d-758a-4f98-90a9-02bfa496b828.jpg","drDealerId":27216,"certifiedEmployee":false},{"id":121658,"firstName":"Mike","lastName":"Jefferson","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"mjefferson@penskeautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/costarita/38b4f04e-d5fd-4b1b-b079-7a111f3d2edb.jpg","drDealerId":27216,"certifiedEmployee":false}]
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Audi Chandler Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

10:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since September 2005

At Audi Chandler we have a strong and committed sales staff with many years of experience satisfying our customers' need

...

s. Feel free to browse our inventory, request more information about vehicles, set up a test drive or inquire about financing! We look forward to serving you!

Service

Wheel Balance

$69.95

Tire Rotation

$19.95

Oil, Filter Change

$99.95 and up*

Wheel Alignment (4WD)

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
89 lifetime reviews. Includes reviews of Audi Chandler from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 15, 2018

    I'm always treated like a special customer. The work is very good, never had a problem. I'll be back for some service work that's required.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We value each and every customer and are pleased to hear we've earned your continued patronage. We look forward to seein...g you again in the future.

  • 1.0 out of 5
    November 14, 2018

    I went to get the regular service interval but it took two days to get an oil change. I dropped it off at 8 am and it was not ready until a day later... and the dealer didn't even call to let me know it would be done late. I made a complaint about the treatment and the service provider had the nerve to say I should change where i drive which is none of his business. This is the worst audi service shop in the valley.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I regret to learn about your disappointment with your recent oil change. Given the opportunity, I would like the chance to speak with you abou...t your experience. Please email me at A.Enriquez@penskeautomotive.com at your own convenience. Thank you, Aaron Enriquez General Manager Audi Chandler

  • February 1, 2018

    Great car buying experience. No rush ... very knowledgeable. Very caring. No pressure. Great teaching by Adora on how to use all of the features of the... car. All in all we were VERY happy with Audi Chandler and our saleswoman Adora.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 14, 2018

    Went for a service interval but it took them two days and did not get notice it would be delayed. The service rep was very unprofessional and even advised... I should not be driving as much which is none of his business. Why does an oil change take two days! This is un acceptable and their lack of customer service is even worse. This seems to be trend for Audi in general and hope corporate takes action.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thank you for bringing this to our attention. I regret to learn you are disappointed with the customer service and the lack of communication you ...have received about the status of your vehicle. Please, understand I take your feedback seriously and would appreciate an opportunity to speak with you. Will you please reach out to me at A.Enriquez@penskeautomotive.com at your earliest convenience? I appreciate your time. Best, Aaron Enriquez General Manager Audi Chandler

  • 1.0 out of 5
    November 2, 2018

    I would give this place 0 strs if I could! I went there and looked at a 2013 Lexus GS 350 with 125000 miles they were selling at "Below Blue Book"... price to the public instead of selling at auction. No mechanical guarantee, no re-conditioning, which I accepted. I liked the car and put down credit app with excellent credit. After I specifically asked if this was the price and whether they were going to jack it up, the internet salesman Lou Solomon looked me in the eyes while standing next to a woman called Adora and specifically promised not to jack the price they gave me. After few days of back and forth they raised the price nearly $1000 because they had to replace a cracked windshield and put front brakes on it. This is bait and switch and false advertising, pure and simple. Plus the lady sales person Adora did not know much. Almost every question I asked she had no idea: Example What brake job did you do? Pads, rotors calipers? or just slap pads? The answer: I don't know. When I asked why there was an inch gap between the back rest and seat cushion on passenger side rear seat, she said maybe someone heavy sat in the back. Utter lack of knowledge and unprofessionalism! Do not go there and do not trust these people. My visit there was a total waste of my time!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I am sorry to hear about any customer service that may have led to your distrust. Please know your feedback is important to us and I would app...reciate the opportunity speak with you to address your concerns. When you get the chance, please email me at A.Enriquez@penskeautomotive.com with your preferred contact information. Thank you, Aaron Enriquez General Manager Audi Chandler


    Worked with:
    Adora Fryant

    Audi Brand Specialist

    (4.2) 10 reviews

  • 5.0 out of 5
    August 28, 2018

    Adora is truly an exceptional salesperson - I have purchased two cars from her and will definitely plan another purchase at Audi Chandler in the future.... She is very knowledgeable easy to work with and always goes the extra mile to ensure complete satisfaction. I highly recommend Adora and Audi Chandler!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, thank you for taking the time to leave us your positive feedback! We are glad to know that your experience with us went well and that Adora was... a truly exceptional Salesperson. It is great that Adora was knowledgeable, easy to work with, and went the extra mile to ensure satisfaction. We appreciate you being a loyal customer and we hope that you will continue to visit us in the future!


    Worked with:
    Adora Fryant

    Audi Brand Specialist

    (4.2) 10 reviews

  • 5.0 out of 5
    July 7, 2018

    I was traveling from CA and broke down unexpectedly far from home. Audi of Chandler got my car prioritized, diagnosed and fixed fast. Thanks Audi of Chandler.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    No problem! We truly appreciate you sharing your fantastic experience with us! Thank you for stopping by!

  • 5.0 out of 5
    July 3, 2018

    Nick went above and beyond to help me with my vehicle. Best service I've ever had from any dealership I have used. (Cadillac, Mercedes, BMW)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for sharing your positive experience! We are thrilled to learn Nick went above and beyond in helping you with your vehicle... needs. We truly appreciate your business and look forward to working with you again in the future.

  • 5.0 out of 5
    June 26, 2018

    Gabe Amaya gave me a great introduction to Audi Chandler with my new-to-me A5. I scheduled an appointment for a clear bra installation but at the very,... very last minute added window tinting and some polishing work. No problem! He arranged everything plus a loaner for the day. The department manager doing the polish was not happy with the spot job. Gabe called and offered a super-duper three stage whole car polish for a reduced price. I simply could not be happier with Gabe???s suggestion since I think I can see middle earth reflected deep in my hood. The artistry used in both the clear bra and the window tinting is simply remarkable. When I returned to pick up my car I was forced to wear sunglasses just so I could look at it. Thanks Gabe!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your five-star review! We appreciate hearing that Gabriel ensured a stellar service experience for you, and that you are thrille...d with how your vehicle turned out. Please do not hesitate to let us know if we can do anything else for you!

  • 5.0 out of 5
    April 3, 2018

    My shopping experience was unparalleled - as a woman purchasing an automobile, it can be a daunting experience, but not working with Clark. He was courteous... and reasoned in his approach to sales, allowing me to make my own determinations. I totally appreciated the way I was treated.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Clark Smith

    Audi Brand Specialist

    NOT RATED

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Audi Chandler

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