Reviews
They made my experience very painless!
They made my experience very painless! Phaulner, my salesman, and Ray, the finance manager, were both very professional, not to mention really friendly! I would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're humbled to receive your high recommendation from the team at Audi Chandler.
BUYER BEWARE-I purchased a CPO from this dealer and the
BUYER BEWARE-I purchased a CPO from this dealer and the Audi Care maintenance package, even financed through Audi. All scheduled maintenance completed. The vehicle had approx. 32k miles when purchased and supposedly was thoroughly gone through during final service at 51k. Miraculously right after the final service I had several major issues with the vehicle that I put only approx. 20k miles on since owning it. Motor mounts and control arms should not be going out on any vehicle at 55k. Additionally, all radiator hoses needed replaced. Audi Chandler Service Manager never spoke to me and the dealer took absolutely no accountability for selling me a vehicle that should not have been a CPO. Audi declined to assist with repairs which I had to request on my own. I have owned BMW’s, Honda’s, Acura’s , Nissan’s, and Lexus in the past but Audi has been by far the most disappointing manufacturer with customer service and vehicle reliability . I can’t wait to be done with Audi and will do business with anyone besides them. The vehicle is cheap and is no comparison to its competitors such as BMW. Working on reporting them to the Attorney General.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Please know that I take your review seriously. In order to help address your feedback regarding your service experience and the condition of your vehicle, I would like to speak with you directly. Would you please reach out to me with your contact information? Thank you, Aaron Enriquez General Manager Audi Chandler A.Enriquez@penskeautomotive.com
Do not go to this dealership to do business.
Do not go to this dealership to do business. They are not trustworthy. Classic Penske corporate policy. You have no chance of respect. You will be stuck in their dealership for hours why they do their number on you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Your feedback is important to us here at Audi Chandler. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our dealership regarding the level of customer care that you encountered and the wait time involved. Please email me with your preferred contact information. Thank you, Aaron Enriquez General Manager Audi Chandler A.Enriquez@penskeautomotive.com
It was an absolute joke.
It was an absolute joke. It was a typical bait-and-switch: Everything was in order, and then, when I got to the dealership, they changed the interest rate and paperwork. Buyer beware. been buying cars for 35 years and this was truly the WORST experience in every way....
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It was pleasant experience.
It was pleasant experience. Our sales person Moises Hernandez was very helpful and we never felt pressure to buy the car. We would definitely recommend Chandler Audi to buy your car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience. We're glad our team could assist you in a comfortable environment.
Great experience!
Great experience! Dak was great to work with. Everyone was knowledgeable and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words about your experience at Audi Chandler. We're glad our team met your expectations.
Great experience, I have been in many dealerships and
Great experience, I have been in many dealerships and this one was excellent! They were able to get my deal done quickly and efficiently! Definitely recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the recommendation. We're glad you enjoyed Audi Chandler's service.
Drove up from Tucson to test drive an Audi S5.
Drove up from Tucson to test drive an Audi S5. First, they had several to choose from, and after test driving one, I knew it was the car for me, however, I wanted a specific option snd color scheme. I worked with Moises and he and Lou found the perfect on. Raymond in the business office executed the paperwork and I left a very happy new owner of a beautiful car. Refreshing that they were not high pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out, especially coming all the way from Tucson. We’re pleased that our team helped find your perfect Audi S5 without any pressure. Enjoy driving your new car from Audi Chandler!
Max and team did a fantastic job in helping me select my
Max and team did a fantastic job in helping me select my new Audi. I would highly recommend working with the Chandler team if you are in the Phoenix marketplace. Service was outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Audi Chandler. We're glad our team provided outstanding service, and we appreciate your high recommendation.
“Ask for Eli” this gentleman was awesome fantastic,
“Ask for Eli” this gentleman was awesome fantastic, professional, Polite and friendly. I also had the opportunity to interact with the general manager these gentlemen and the store gets my five stars I would recommend them to all of my friends and I would definitely go back again people buy from people they Like and people they trust.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. We're glad to hear you had a professional and friendly experience with our team at Audi Chandler.