Reviews

Average Ratings

5.0
28 lifetime reviews.
  • Love my Audi A5 Premium Plus!!

    Overall good experience. Tyler, Jim, James and Michael were all very helpful and friendly. I'm in LOVE with my car!!! I would recommend this deale...

    Dealer Response

    Hello, Thank you for sharing your experience at our dealership, Audi Chandler. We're thrilled the whole team provided you with the excellent cust...


    Show Full Review

    Overall good experience. Tyler, Jim, James and Michael were all very helpful and friendly. I'm in LOVE with my car!!! I would recommend this dealership to anyone looking for a new vehicle. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience at our dealership, Audi Chandler. We're thrilled the whole team provided you with the excellent customer service you deserve. We hope you continue to love your new car! Thanks again, Audi Chandler


    Hide Full Review
  • Excellent experience. Good people

    Just purchased a used vehicle from Audi Chandler. Very friendly and accommodating experience. I would recommend them to my friends.


    Show Full Review

    Just purchased a used vehicle from Audi Chandler. Very friendly and accommodating experience. I would recommend them to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • awesome process and the staff was very informative

    Everyone was very helpful and I love the used car I found.

    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Audi Chandler. We appreciate the kind remarks! We're glad the team was helpful in ...


    Show Full Review

    Everyone was very helpful and I love the used car I found.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Audi Chandler. We appreciate the kind remarks! We're glad the team was helpful in assisting you during your car buying experience. Thanks again, Audi Chandler


    Hide Full Review
  • Amazing car buying experience

    I called Jim Scritchfield one afternoon looking for a specific vehicle. Jim had the exact vehicle I wanted and the next day I flew to Phoenix and ...

    Dealer Response

    Hello, Thank you for sharing your experience with our dealership, Audi Chandler. We're so happy Jim provided you with the best car buying experie...


    Show Full Review

    I called Jim Scritchfield one afternoon looking for a specific vehicle. Jim had the exact vehicle I wanted and the next day I flew to Phoenix and was driving it away in no time. Jim gave me the best car buying experience I have ever had. If you are looking for a vehicle, call Jim.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience with our dealership, Audi Chandler. We're so happy Jim provided you with the best car buying experience ever. We're thrilled you chose us and hope you continue to love your car. Kind Regards, Audi Chandler


    Hide Full Review
  • Sales Review Audi Chandler-Adora Fryant

    was unplanned as my car was totaled in a rear end collision. The first thing Adora did when she heard was offer any assistance she could that was...

    Dealer Response

    Hello, Thank you for sharing your experience at our dealership. We're thrilled Adora gave you the first class service you deserve during your new...


    Show Full Review

    was unplanned as my car was totaled in a rear end collision. The first thing Adora did when she heard was offer any assistance she could that was NON sales related. She was genuinely concerned for my well being as a friend which was highly appreciated. She knows her product and does the best job of getting to know you, the customer. There is never a sales pitch. She's honest and thorough and will work her tail off to get you the best price possible. Trust me as I have never been one to pay a penny more than I have to. Patience, integrity, and incredibly thorough answering any and all questions. Excellent follow up after the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience at our dealership. We're thrilled Adora gave you the first class service you deserve during your new car purchase. Thank you for choosing our dealership! Thanks again, Audi Chandler


    Hide Full Review
  • Adora at Audi Chandler

    Honestly, phenomenal. Adora at Audi has done such a tremendous job. I recommned her highly to anyone. She made buying a car so simple and easy, st...

    Dealer Response

    Frankie Sperry, thank you so much for taking the time to leave a review with us! We are enthralled to hear that Adora, Jack and the team were able...


    Show Full Review

    Honestly, phenomenal. Adora at Audi has done such a tremendous job. I recommned her highly to anyone. She made buying a car so simple and easy, stress free. She got me the best deal around with me needing to buy a car fairly fast. Jack in finance worked his magic as well. over all, this place is a GO TO!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frankie Sperry, thank you so much for taking the time to leave a review with us! We are enthralled to hear that Adora, Jack and the team were able to make your experience stress-free and easy. We will be sure to pass the word along. Thank you again for the kind words and have a fantastic weekend! Best regards, Audi Chandler


    Hide Full Review
  • Great Used Jeep Wrangler

    I bought a 2013 Jeep Wrangler from Adora Fryant and the experience couldn't have been better. I got a good price on the Jeep and got what I needed...

    Dealer Response

    R Carl, thank you for taking the time to leave a review with us. We're glad to hear that your experience with Adora and the team here at Audi Chan...


    Show Full Review

    I bought a 2013 Jeep Wrangler from Adora Fryant and the experience couldn't have been better. I got a good price on the Jeep and got what I needed for my trade. Adora's customer service was excellent. She even contacted the Jeep's previous owner for information about a missing accessory. I will recommend Adora and Audi Chandler in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    R Carl, thank you for taking the time to leave a review with us. We're glad to hear that your experience with Adora and the team here at Audi Chandler was exceptional! To many happy miles in your Jeep! Thanks again for the kind words and have a wonderful day! Best regards, Audi Chandler


    Hide Full Review
  • 10 Years of Great Service

    Let me tell for the past 10 years I have only dealt with dealership and recommend it to everyone no matter what brand you are looking and new or u...

    Dealer Response

    Geoff, thank you for leaving a review with us! We appreciate your feedback and we are more than enthralled that our service has kept you with us f...


    Show Full Review

    Let me tell for the past 10 years I have only dealt with dealership and recommend it to everyone no matter what brand you are looking and new or used. I would like to mention two people who i have used for 10 years too. In sales is Adora Fryant she is the best patience and helps you get exactly what you want with a great price for you. In Service is Kyle Walters he is amazing makes sure you are satisfied and explains all and any problems and always willing to help. If you are looking for a great place to have a good experience with buying or servicing a car this is the only place to go and i will continue to keep coming back over and over again. Actually at this current moment we are buying our 5th car from Adora Fryant and Audi Chandler. Get over there for you car needs.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Geoff, thank you for leaving a review with us! We appreciate your feedback and we are more than enthralled that our service has kept you with us for 10 years! We hope to keep it up and we will definitely pass the word along to the team alongside Adora and Kyle. Thank you again and have a wonderful week! Best regards, Audi Chandler


    Hide Full Review
  • Thrilled with my new Q7

    I recently traded in my 2010 Q5 for a 2017 Q7. This is my third Audi and second purchased through Jim Scritchfield! He is the best and I take ever...

    Dealer Response

    Stick With Steph, Thank you for leaving a review with us here at Audi Chandler! Congratulations on your new Audi Q7! We appreciate the kind words ...


    Show Full Review

    I recently traded in my 2010 Q5 for a 2017 Q7. This is my third Audi and second purchased through Jim Scritchfield! He is the best and I take every opportunity to refer buyers to him who are looking for an amazing car from a great guy. He's not your typical car salesman! The entire staff at Audi Chandler has been excellent to work with, in sales and in service. Jim is knowledgeable, professional, low-pressure, and takes the time to answer your questions and show you the technology and safety features on the car - before, during and after the sale. Ladell Player and Kyle Welter always take great care of me on the service side, and it was Kyle who instigated the trade-in process. My trusty Q5 exceeded my repair budget, so he called Jim and told him I was ready for a new car. Two days later, I drove away with a silver Q7. He was right - I love it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stick With Steph, Thank you for leaving a review with us here at Audi Chandler! Congratulations on your new Audi Q7! We appreciate the kind words and will pass it along to Jim, Ladell and Kyle and the rest of the team. Thank you again for the kind words and have a wonderful week! Best regards, Audi Chandler


    Hide Full Review
  • Best buying a car experience ever!

    Was in the market to buy an Audi A3 wagon. Those are hard to find especially since they stoppe production in 2013. Thanks to cars.com I was able t...


    Show Full Review

    Was in the market to buy an Audi A3 wagon. Those are hard to find especially since they stoppe production in 2013. Thanks to cars.com I was able to find one at Audi Chandler in AZ. We don't live in that state and I was a little skeptical since the deal was too good to be true given the few miles and price. It took a couple days to sort things out with Jim from Audi. It took us a week before we could go there to check out the car and let me tell you what an enjoyable experience we had. When we got there, the car was on hold and in the show room with the doors locked as I gave them a deposit to hold it. Jim greeted us and you could tell he was waiting for us since he had everything ready for us. We went on a test drive and after that it only took 1.5 hours to leave with the car. The best part was that we made all the pre-negotiations over emails the week before. Once we got there nothing changed. No haggle nor hustle, simple down to earth customer service and right to the point without any SURPRISES!!! It felt like we have done business with him in the past because of the professionalism and how comfortable he made us feel. Penske Audi in Chandler has earned our future business and we thank them for such a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review