Reviews
11/10 experience.
11/10 experience. Got me into a new car, great trade in value! Friendly staff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my Forester at this dealership, and regularly
I purchased my Forester at this dealership, and regularly have it serviced there. I have been treated well by all personnel, service is prompt, and performed with expertise. I would recommend without hesitation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MARIA, MY REP WAS EXCELLENT and so was your customer
MARIA, MY REP WAS EXCELLENT and so was your customer service rep. THANK YOU FOR YOUR HELP. I AM A HANDY CAP PERSON AND THEY HELPED ME SO MUCH . THANKS AGAIN. JO DI SALVO
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Josephine, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
My experience with James Taylor was singular in my car
My experience with James Taylor was singular in my car buying experience. I always felt served as the customer, that he had my best interests in mind, and he provided everything I needed to make an informed decision and the best choice for myself and my family. He was patient, friendly, engaging, and trustworthy. Prior to coming to Subaru Scottsdale I had already was 95% set to buy a Grand Highlander. A few things changed my mind. Consumer Reports ranked Subaru number one, the quality, styling, and drivability of the car, and the contrast with the sales experience I had experienced at Toyota. I left Subaru with a new Ascent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at AutoNation Subaru Scottsdale. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!
They were very nice.
They were very nice. They accommodated my needs and addressed all my inquiries. I?ve never been to a dealership with very kind personnel as nice as this one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
No Disclosures, No Help — Just $16K in Repairs on a
No Disclosures, No Help — Just $16K in Repairs on a ‘Worry-Free’ Truck AutoNation claims: “All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free and ready for the open road ahead!” I purchased a so-called “Worry-Free” 2014 Ford F-150 from AutoNation Subaru of Scottsdale on May 23, 2025. Less than a month later, certified shops diagnosed catastrophic failures: suspension, turbochargers, coolant system, and overdue high-mileage service — totaling over $15,000 in needed repairs. Here’s the kicker: these problems had already been identified in a prior inspection before AutoNation performed their “rigorous inspection” and sold the truck. They didn’t disclose a thing. I contacted them on June 16 with full documentation and a reasonable request to resolve it privately. They acknowledged the report — and then ghosted me. No help. No follow-up. No accountability. Now, every drive is a game of truck roulette — waiting to see what fails next and hoping it doesn’t kill me or someone else. But hey, at least AutoNation made the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
This was the most pleasant experience in purchasing an
This was the most pleasant experience in purchasing an auto that I have ever received. Would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Helen! We appreciate your recommendation of AutoNation Subaru Scottsdale and we hope to be of service again in the future.
Great service.
Great service. Friendly staff. Was able to wait for service, in and out in 2 hours for 6 month service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was amazing!
Service was amazing! that was our first time servicing our car at this specific place. Fred Chavira, our advisor, communicated very well during the process. explained everything to us in detail and in a very clear way. absolutely recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
A lot of delays and shenanigans with buying this car but
A lot of delays and shenanigans with buying this car but my salesman Eddie was great!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Subaru Scottsdale take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 420-3440 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.