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AutoNation Subaru Scottsdale

(1,234 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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In and out within timeframe at check in.

In and out within timeframe at check in. Kudos to Rhonda, always friendly helpful or just plain awesome customer service rep. I look forward ti saying hello each visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was pleasure working with Subaru North Scottsdale

It was pleasure working with Subaru North Scottsdale team. Specifically, we had the pleasure working with Tim Felty. He is instrumental in providing a great over all experience and was very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

We had an excellent experience with this dealership.

We had an excellent experience with this dealership. All personnel were friendly and professional. Ward Bizzell was especially helpful with addressing our concerns. The delivery of our beautiful new Outback was delivered by David who did a great job. Sara Bishop the general manager contacted us twice to find out how everything was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mark, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Had a good deal on oil change for Memorial Day and used

Had a good deal on oil change for Memorial Day and used it. Declined additional services as to change air and cabin filters. All in all took less than two hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Used car totaled by sales driving home for me and rear

Used car totaled by sales driving home for me and rear ended my car as well over 12000 damage. That car had airbag and front end damage and fixed and put back on lot since it was pretty much a salvage. It just went back on lot st ford Scottsdale 13 bmw 135 convertible black. Run as fast as you can from that store. Terrible customer service and GM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Denise, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3440 to discuss what we can do to help.

We purchased a used car from Adele and Eve at Subaru

We purchased a used car from Adele and Eve at Subaru Scottsdale. We loved the car, and though the 1Price, no haggling, amount was higher than I wanted to pay, we chose to purchase the vehicle. I've bought a few cars over the past two years. The time to complete the purchase was average, though I liked that documents were signed digitally. Two things stand out about the service at this dealer. The car was delivered with a full tank of gas. Also, the follow-up communication has been outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Stewart, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Scott was awesome!

Scott was awesome! Kind, honest, patient and ….funny! Loved his energy! He was communicative and still continues to reach out to see how much I’m loving my Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I've heard it said that buying a car is like having a

I've heard it said that buying a car is like having a tooth pulled without novicaine. Maybe at some dealerships, but not here. This was actually an enjoyable experience. Our salesperson was very knowledgeable about the car we were interested in and very pleasant to work with. No high pressure sales nor upselling of products or services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Karyn! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service was excellent!

Service was excellent! The sales people were really helpful. They seemed to care. The price was resonbable. the processing time could have been less. Have more loan processors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Theodore, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

A real pleasure working with AutoNation Subaru

A real pleasure working with AutoNation Subaru Scottsdale. Special thanks to Edward Garcia our sales rep. Very knowledgeable and easy to work with,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Edward to be so supportive during your experience here at AutoNation Subaru Scottsdale. If you ever need help, just give us a call. Happy motoring!