Johnston Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
112 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 17, 2020

    Rob the service manager guided me and my two dogs through a stressful breakdown arranging the tow, helping us find a pet-friendly hotel room, where to... eat, and he personally drove us to and from the dealership! They got me out of there in just over 24 hours, good people.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2020

    New Customer - I called on Friday to discuss a specific used truck on their website. The owner, Joe, answered and I immediately knew I wanted to do business... with him but I was struggling with what to do with my current truck and thought I might need to just keep it. On Monday, Joe called me and Camille texted me because they found I had a private rebate. After 3 hours on and off the phone, I was the owner of a brand new truck. I never thought I would buy a new truck again, but they made it so easy and went the extra mileS to make it happen for me. On Tuesday, I went and finally drove the truck I had purchased over the phone. They made me feel like family and it truly was the best buying experience I’ve had. I felt a relief when I left the lot on Tuesday and I’ve never had that happen before. Thank you Joe, Camille, and Barbara for your help! I’ll be back!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    January 1, 2020

    ASSOCIATE WAS VERY HELPFUL IN ANSWERING ANY QUESTIONS AND THANKFULLY HE WASN'T FOLLOWING US AROUND LIKE A LOST PUPPY . IF I AM CAR SHOPPING OR FURNITURE... SHOPPING PLEASE DON'T FANAGGLE HASSLE ME. THIS WASNT ONE OF THOSE THANKFULLY

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2018

    Y'all are the best!!! Very professional, yet personable! The service department is very dependable, too!I recommend Johnston Ford to everyone I Great... hometown folks!!We appreciate y'all!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2018

    I would like to thank Kerry, Laura, Camille, Joe for helping my family purchase a New Car they are very special people. I will purchase all my vehicles... from Johnston Ford in New Boston from now on.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 10, 2017

    I bought a new 2013 ford edge in 2013 and it has been in the shop 4 time s to be repaired I have 71000 miles on this vehicle and i have no confidence... that it will start and run as it should

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2015

    Very smooth operation all worked super!! Thanks Dwight Hunter

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2015

    The staff was great, I was wanting a particular model and they found my escape and brought it to the dealership for me. I will definitely go back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you had such a positive experience with us, Jayce! It is our goal for all our staff to provide a positive customer experience and we?re g...lad you are satisfied. Happy motoring!

  • 5.0 out of 5
    December 21, 2015

    Johnston Ford always treats me like a friend. I feel I can trust them and depend on them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nelda, thank you for sharing your recent experience at Johnston Ford. Thanks again for the great review of Johnston Ford!

  • 5.0 out of 5
    December 18, 2015

    Great folks and very helpful, I will be using this site for all my repairs in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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