Reviews
Write a reviewgreat service and and friendly staff
Price was right on my new 2015 Ford Fusion . Staff was very friendly and helpful. I will be back for my future needs
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer
I ordered the new 2015 Edge. Camille and Ron closely monitored the progress of the vehicle and kept me updated on a regular basis as to the progress/location of the vehicle. When they knew it had arrived in Dallas they marked it "hot" and it arrived in New Boston the next day. When it came to financing, Camille worked with Ford Credit to get me a rate comparable to a local lending institution and the process was relatively painless. Ron helped me program the garage door opener and then put my tags on for me when they arrived. I wouldn't trade with anyone else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ford flex
after 50 + years joe still has the extra fine service he has had from the beginning( thanks joe)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service with a SMILE!!
Super friendly folks & very accommodating!! Answered all my questions & endured me thet were just a phone call away if I needed assistance in the future!! Was a pleasure doing business with Johnston Fort...Joe is a real gentleman & makes everyone feel like your business is appreciated!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car buying experience
I purchased a new 2014 f150. Along with the staff being very helpful and friendly Mr Johnston treated me like an old friend. Out of approximately 10 new cars I've bought in my lifetime this has been by far the best experience. The follow up has been equally as impressive after the sale . I recomend them to anybody I know of in the market for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Always do a great in servicing our vehicles. The service is always great, they have been servicing and selling my family vehicles for over 40 years. I would recommend them to anyone.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superb Dealership
I contacted Johnston Ford about a used vehicle and ended up purchasing a new 2015 Ford Explorer thanks to Camille's help! The whole experience was a breeze from start to finish. Camille found the exact vehicle I wanted and expedited the process so I could take advantage of the special offers from Ford. Johnston Ford is a wonderful, hometown, family dealership with an awesome sales staff, excellent service department and friendly, helpful staff. I would highly recommend Johnston Ford!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford KR 2015 Ford Expedition
Purchased 2015 King Ranch Expedition. Service & staff exceeded all our expectations and them some. Super job and tremendous dealership. Johnston Ford and Joe Johnston are top notch in our book.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased another vehicle from Johnston Ford
We purchased recently an Explorer. Joe Johnston put us in touch with his salesman, Ron, who in turn was most helpful. He assisted us in finding the vehicle we wanted, spent time telling us of all the options available, provided a car to try out, and then spent a lot of time getting us acquainted with our new car. Laura made the paperwork easy. Joe found us several available rebates and gave us a very fair price on the trade-in. It was a hassle-free experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Expedition
The people at Johnston are so friendly and helpful. This is my 4 vehicle, the 3rd Expedition, I've purchased from the dealership. It's like coming home, the staff remember you, even when you haven't been there in a long time. The service is outstanding. I would recommend them to anyone that is in the market for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase