Reviews
Great job for showing me how to shift gear new wheels...
Great job for showing me how to shift gear new wheels correctly plus synching phone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Edwards Chevrolet Team
Great Job team!!!!!!!!!! You all rock. Keep being great....
Great Job team!!!!!!!!!! You all rock. Keep being great. Look forward to working with you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
I had an insurance claim and Johnathan handled it...
I had an insurance claim and Johnathan handled it exceptionally. The repair was awesome and the time to repair the car was quick. They did an outstanding job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team
Dealership from a sales perspective is great Some...
Dealership from a sales perspective is great Some parts of service department are lacking .Information about the status of the repair and schedule for when it wouldn’t be ready was not good at all. I had to call the rental car place myself to extend the rental after being told it would be take care of Over a two day period , I left 4 messages inquiring of the status before I finally called the service manager to get some help
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jack, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Mary Kay Graham, Customer Service Manager
Sure Call my cell 205.531.2159
I will remind two all my friends so they can experience...
I will remind two all my friends so they can experience the courtesy that I got
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager
Great people!! Love working with the salesman and the...
Great people!! Love working with the salesman and the service department! The only place we buy our cars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
Great I don’t have time to write 15words I’m at work...
Great I don’t have time to write 15words I’m at work thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager
I drove from Georgia to purchase my new vehicle. They...
I drove from Georgia to purchase my new vehicle. They had everything ready and provided excellent customer service. This was an absolute great experience. They even arrived early to meet us there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
They have good people that care about the service they...
They have good people that care about the service they provide. Friendly service and timely service each time I am there. Coffee provided in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
My experience was great! I am truly happy with my vehicle...
My experience was great! I am truly happy with my vehicle and I will be back to purchase another!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager