Reviews
We always bring our cars to Edwards Chevrolet they always...
We always bring our cars to Edwards Chevrolet they always are the friendliness and the quality of work we have always been satisfied. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager
I am very pleased with Michael King expertise,...
I am very pleased with Michael King expertise, friendliness, humor, and professionalism. He is my number one Chevyman. I have been doing business with Mr. King for past 15 years and it keeps getting better and better and better each time. Thank you Mr. King for being a part of my life. God has truly blessed you with your gift of being the # 1 Salesman of the year. I thank God for Mr. Chevyman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager
Too expensive....Too expensive....Too expensive..Too...
Too expensive....Too expensive....Too expensive..Too expensive. Too expensive. Part was $69 when I googled it. I was charged $500 for something that took 10 min which was a window regulator.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager
First time buy a car very professional services Mr Ivan...
First time buy a car very professional services Mr Ivan answered my question and stay and touch with me my experience with you was something cool
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ivan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager
Nice people they deliver and they are easy to work with...
Nice people they deliver and they are easy to work with on financing and explaining how things work they also have clean and nice cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
Jonathan is always pleasant RN’s helpful. My only regret...
Jonathan is always pleasant RN’s helpful. My only regret is that Chevrolet refused twice to replace my steering wheel that is damaged and wearing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager
Very efficient and extremely polite.work is always...
Very efficient and extremely polite.work is always completed in a timely manner and as promised I would definitely use this dealership for all future needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager
Truck took two days to complete a simple air bag recall....
Truck took two days to complete a simple air bag recall. Brought truck in at 7am and wasn't ready at the end of the day.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager
The rep assigned to my service e did an outstanding job....
The rep assigned to my service e did an outstanding job. She walked me through the repairs step-by-step. When I picked up my vehicle she walked me to the cashier and reviewed my bill in detail. Great job
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager
The best car dealership in town have been with Edward...
The best car dealership in town have been with Edward Chevrolet for 20 years and have been pleased with the services provided they have always been kind and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager