Reviews
Write a reviewGreat Service and Sales Department.
Great Service and Sales Department. I did the online appointment. On time service. Wait time wasn’t very long.
Great Service and Sales Department.
Great Service and Sales Department. I did the online appointment. On time service. Wait time wasn’t very long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful.
Very helpful. Tyrone always takes care if me. Their work overcame other mech failures. Learned to trust my car to this dealership.
Very helpful.
Very helpful. Tyrone always takes care if me. Their work overcame other mech failures. Learned to trust my car to this dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear about your positive experience with Tyrone and Mercedes-Benz of Augusta! Having someone you trust at a dealership can make all the difference in ensuring your car receives top-notch care. Thank you for your business!
My service always goes smoothly and the customer service
My service always goes smoothly and the customer service is always great! Always satisfied. Awesome
My service always goes smoothly and the customer service
My service always goes smoothly and the customer service is always great! Always satisfied. Awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Exemplary Service Department at Mercedes-Benz of Augusta;
Exemplary Service Department at Mercedes-Benz of Augusta; a cut above the rest I recently had the pleasure of visiting the Augusta, GA, Mercedes-Benz dealership, and I must say that my experience was nothing short of exceptional. My especial thanks to advisor Ryan Thompson for his outstanding service. Despite the high demand for their services, my vehicle was serviced promptly without compromising the quality of work. The meticulous approach to each task, from routine maintenance to more complex repairs, spoke volumes about the dedication of the service team to delivering excellence. The Mercedes-Benz of Augusta service department surpassed my expectations in every aspect. Their professionalism, technical expertise, and commitment to customer satisfaction make them a benchmark for service excellence. If you're a Mercedes-Benz owner seeking not just repairs but an elevated service experience, I wholeheartedly recommend entrusting your vehicle to the capable hands of the service department at Augusta, GA Mercedes-Benz dealership.
Exemplary Service Department at Mercedes-Benz of Augusta;
Exemplary Service Department at Mercedes-Benz of Augusta; a cut above the rest I recently had the pleasure of visiting the Augusta, GA, Mercedes-Benz dealership, and I must say that my experience was nothing short of exceptional. My especial thanks to advisor Ryan Thompson for his outstanding service. Despite the high demand for their services, my vehicle was serviced promptly without compromising the quality of work. The meticulous approach to each task, from routine maintenance to more complex repairs, spoke volumes about the dedication of the service team to delivering excellence. The Mercedes-Benz of Augusta service department surpassed my expectations in every aspect. Their professionalism, technical expertise, and commitment to customer satisfaction make them a benchmark for service excellence. If you're a Mercedes-Benz owner seeking not just repairs but an elevated service experience, I wholeheartedly recommend entrusting your vehicle to the capable hands of the service department at Augusta, GA Mercedes-Benz dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear about your exceptional experience at Mercedes-Benz of Augusta! Ryan's outstanding service and the dedication of the entire service team truly made a difference in your visit. Our ability to service your vehicle promptly without compromising quality, despite high demand, reflects our commitment to excellence. The meticulous approach to each task showcases our dedication and expertise in delivering top-notch service. Your recommendation speaks volumes about the professionalism, technical competence, and dedication to customer satisfaction at Mercedes-Benz of Augusta. We appreciate your business. We look forward to assisting you in the future.
Good service and prompt response time.
Good service and prompt response time. Service was completed in one day. Nice people to deal with. Thanks
Good service and prompt response time.
Good service and prompt response time. Service was completed in one day. Nice people to deal with. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Getting prompt service and having everything completed within a day can be a huge relief when it comes to car maintenance! It's great that Mercedes-Benz of Augusta was able to provide such efficient and accommodating service. Thank you for your business!
The level of communication is impeccable.
The level of communication is impeccable. Staff are friendly and ensure increased comfort levels of guest.
The level of communication is impeccable.
The level of communication is impeccable. Staff are friendly and ensure increased comfort levels of guest.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an impeccable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great customer service.
Great customer service. Brad is awesome and very knowledgeable and passionate about his job. Always a good experience when taking our car in for service.
Great customer service.
Great customer service. Brad is awesome and very knowledgeable and passionate about his job. Always a good experience when taking our car in for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic that Brad at the service center provides such great customer service! Having someone knowledgeable and passionate about their job can really elevate the service experience. Thank you for your business!
Friendly staff.
Friendly staff. I like how you’re always kept updated o. the status of your vehicle while waiting in lobby or away from Dealership for repairs /maintence. Great service.
Friendly staff.
Friendly staff. I like how you’re always kept updated o. the status of your vehicle while waiting in lobby or away from Dealership for repairs /maintence. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Keeping customers updated on the status of their vehicle, whether they're at the dealership or away, is a fantastic way to provide a seamless and transparent service experience. The attentiveness and communication from the staff, along with great service, certainly make for a positive customer experience. Thank you for your business!
I got my mercedes e350 serviced today.
I got my mercedes e350 serviced today. My service advisor was Zachary. He always keep me informed of everything that is going on with my vehicle while in service. Excellent service advisor.
I got my mercedes e350 serviced today.
I got my mercedes e350 serviced today. My service advisor was Zachary. He always keep me informed of everything that is going on with my vehicle while in service. Excellent service advisor.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Zach provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Very knowledgeable staff.
Very knowledgeable staff. Service manager, Tyrone and service advisor Zach such a pleasure to deal with.
Very knowledgeable staff.
Very knowledgeable staff. Service manager, Tyrone and service advisor Zach such a pleasure to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that our staff at Mercedes-Benz of Augusta, especially Tyrone and Zach, have left such a positive impression on you! Having a knowledgeable team and service advisors who are a pleasure to deal with can make all the difference in your dealership experience. Thank you for your kind words and business!
