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Mercedes-Benz of Augusta

(1,101 reviews)
Visit Mercedes-Benz of Augusta
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (706) 955-2369 (706) 955-2369
Used (706) 664-2167 (706) 664-2167
Service (706) 955-4306 (706) 955-4306

Inventory

See all 302 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2020.
Our Mercedes-Benz dealership offers the Augusta Advantage giving you unique benefits and incentives to shop at our Augusta car dealership. When you purchase with us you get bonuses such as Roadside Assistance car washes for the life of your vehicle courtesy shuttle service complimentary loaner vehicles and more. When you get a Mercedes-Benz lease or auto loan you can be confident that the Augusta Advantage will afford you upfront pricing.

You can see all of the benefits of shopping at our Mercedes-Benz dealer when you visit us at 3061 Washington Rd. Augusta GA 30907. Call us to schedule a test drive at (706) 860-1111 today.
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Service center

Phone number (706) 955-4306

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Augusta from DealerRater.

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Was professional and the stuff were nice.

Was professional and the stuff were nice. I received a loaner while my car was being fixed

Was professional and the stuff were nice.

Was professional and the stuff were nice. I received a loaner while my car was being fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The new Manager is very helpful.

The new Manager is very helpful. Kash and Jason worked hard to get us what we wanted.

The new Manager is very helpful.

The new Manager is very helpful. Kash and Jason worked hard to get us what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a wonderful experience with the new management.

I had a wonderful experience with the new management. Kash worked hard to get the car I needed in time. Communication was great No pressure buying.

I had a wonderful experience with the new management.

I had a wonderful experience with the new management. Kash worked hard to get the car I needed in time. Communication was great No pressure buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff is courteous, friendful & helpful.

The staff is courteous, friendful & helpful. It smooths the process of such large decision- making processTHANKS.

The staff is courteous, friendful & helpful.

The staff is courteous, friendful & helpful. It smooths the process of such large decision- making processTHANKS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff is very friendly, proactive, and helpful in all

The staff is very friendly, proactive, and helpful in all respects from getting you checked in, and keeping you informed of status.

The staff is very friendly, proactive, and helpful in all

The staff is very friendly, proactive, and helpful in all respects from getting you checked in, and keeping you informed of status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

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I went to Mercedes of Augusta because my stereo didn?

I went to Mercedes of Augusta because my stereo didn?t have any sound and was told the cost would be $735 plus. A friend told me to get some ATO fuses and put in slots 67(30A)& 69(20A). By the grace of GOD the stereo system is working perfectly !!! People please be aware of this dealership!!! The whole time I was there customers were telling horrible experiences about this dealership?s service!!!

I went to Mercedes of Augusta because my stereo didn?

I went to Mercedes of Augusta because my stereo didn?t have any sound and was told the cost would be $735 plus. A friend told me to get some ATO fuses and put in slots 67(30A)& 69(20A). By the grace of GOD the stereo system is working perfectly !!! People please be aware of this dealership!!! The whole time I was there customers were telling horrible experiences about this dealership?s service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Tyrone Price  Service Manager - Mercedes-Benz of Augusta (706)860-1111  tprice@Group1Auto.com

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Kash got you covered.

Kash got you covered. He was very professional in the selling of my wife?s GLC 300 4matic Coupe. Kash definitely got you covered.

Kash got you covered.

Kash got you covered. He was very professional in the selling of my wife?s GLC 300 4matic Coupe. Kash definitely got you covered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

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Excellent service from Mercedes Benz of Augusta.

Excellent service from Mercedes Benz of Augusta. I was greeted by the service team and they do take care of you. I am glad to use the service department.

Excellent service from Mercedes Benz of Augusta.

Excellent service from Mercedes Benz of Augusta. I was greeted by the service team and they do take care of you. I am glad to use the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

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Outstanding service all the time.

Outstanding service all the time. Tyrone, Zach, and Corey are all top notch in my book.

Outstanding service all the time.

Outstanding service all the time. Tyrone, Zach, and Corey are all top notch in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The staff gives each customer their full attention.

The staff gives each customer their full attention. Resulting in each customer getting excellent care and Great service. You don't need 25 words to know when you receive good service.

The staff gives each customer their full attention.

The staff gives each customer their full attention. Resulting in each customer getting excellent care and Great service. You don't need 25 words to know when you receive good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Betty, thank you so much for your positive comments about Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

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